Privacy Policy of meetyourpsychic.com

Data Controller and Owner

7th Level Entertainment Inc. d.b.a Meet Your Psychic 170 South Green Valley Pky. #300 Henderson, NV 89012

Owner contact email: admin@meetyourpsychic.com

Types of Data collected

Among the types of Personal Data that this Application collects, by itself or through third parties, there are: Cookies, Usage data, first name, last name, phone number, address, state, province, email address, ZIP/Postal code, username, geographic position and password.

Other Personal Data collected may be described in other sections of this privacy policy or by dedicated explanation text contextually with the Data collection.
The Personal Data may be freely provided by the User, or collected automatically when using this Application.
Any use of Cookies - or of other tracking tools - by this Application or by the owners of third party services used by this Application, unless stated otherwise, serves to identify Users and remember their preferences, for the sole purpose of providing the service required by the User.
Failure to provide certain Personal Data may make it impossible for this Application to provide its services.

Users are responsible for any Personal Data of third parties obtained, published or shared through this Application and confirm that they have the third party's consent to provide the Data to the Owner.

Mode and place of processing the Data

Methods of processing

The Data Controller processes the Data of Users in a proper manner and shall take appropriate security measures to prevent unauthorized access, disclosure, modification, or unauthorized destruction of the Data.
The Data processing is carried out using computers and/or IT enabled tools, following organizational procedures and modes strictly related to the purposes indicated. In addition to the Data Controller, in some cases, the Data may be accessible to certain types of persons in charge, involved with the operation of the site (administration, sales, marketing, legal, system administration) or external parties (such as third party technical service providers, mail carriers, hosting providers, IT companies, communications agencies) appointed, if necessary, as Data Processors by the Owner. The updated list of these parties may be requested from the Data Controller at any time.

Place

The Data is processed at the Data Controller's operating offices and in any other places where the parties involved with the processing are located. For further information, please contact the Data Controller.

Retention time

The Data is kept for the time necessary to provide the service requested by the User, or stated by the purposes outlined in this document, and the User can always request that the Data Controller suspend or remove the data.

The use of the collected Data

The Data concerning the User is collected to allow the Owner to provide its services, as well as for the following purposes: Analytics, Contacting the User, Content commenting, Displaying content from external platforms, Handling payments, Infrastructure monitoring, Interaction with external social networks and platforms, Location-based interactions, Registration and authentication and Remarketing and Behavioral Targeting.

The Personal Data used for each purpose is outlined in the specific sections of this document.

Detailed information on the processing of Personal Data

Personal Data is collected for the following purposes and using the following services:

• Analytics

  The services contained in this section enable the Owner to monitor and analyze web traffic and can be used to keep track of User behavior.

  Google Analytics (Google Inc.)

  Google Analytics is a web analysis service provided by Google Inc. (“Google”). Google utilizes the Data collected to track and examine the use of this Application, to prepare reports on its activities and share them with other Google services.
  Google may use the Data collected to contextualize and personalize the ads of its own advertising network.

  Personal Data collected: Cookies and Usage data.

  Place of processing: US – Privacy Policy – Opt Out

  Google AdWords conversion tracking (Google Inc.)

  Google AdWords conversion tracking is an analytics service provided by Google Inc. that connects data from the Google AdWords advertising network with actions performed on this Application.

  Personal Data collected: Cookies and Usage data.

  Place of processing: US – Privacy Policy

  Google Analytics with anonymized IP (Google Inc.)

  Google Analytics is a web analysis service provided by Google Inc. (“Google”). Google utilizes the Data collected to track and examine the use of this Application, to prepare reports on its activities and share them with other Google services.
  Google may use the Data collected to contextualize and personalize the ads of its own advertising network.
  This integration of Google Analytics anonymizes your IP address. It works by shortening Users' IP addresses within member states of the European Union or in other contracting states to the Agreement on the European Economic Area. Only in exceptional cases will the complete IP address be sent to a Google server and shortened within the US.

  Personal Data collected: Cookies and Usage data.

  Place of processing: US – Privacy Policy – Opt Out

• Contacting the User

  Contact form (This Application)

  By filling in the contact form with their Data, the User authorizes this Application to use these details to reply to requests for information, quotes or any other kind of request as indicated by the form’s header.

  Personal Data collected: address, email address, first name, last name, phone number, province, state, various types of Data as specified in the privacy policy of the service and ZIP/Postal code.

  Mailing List or Newsletter (This Application)

  By registering on the mailing list or for the newsletter, the User’s email address will be added to the contact list of those who may receive email messages containing information of commercial or promotional nature concerning this Application. Your email address might also be added to this list as a result of signing up to this Application or after making a purchase.

  Personal Data collected: Cookies, first name, last name, phone number, province, state and ZIP/Postal code.

  Phone contact (This Application)

  Users that provided their phone number might be contacted for commercial or promotional purposes related to this Application, as well as for fulfilling support requests.

  Personal Data collected: phone number.

• Content commenting

  Content commenting services allow Users to make and publish their comments on the contents of this Application.
  Depending on the settings chosen by the Owner, Users may also leave anonymous comments. If there is an email address among the Personal Data provided by the User, it may be used to send notifications of comments on the same content. Users are responsible for the content of their own comments.
  If a content commenting service provided by third parties is installed, it may still collect web traffic data for the pages where the comment service is installed, even when Users do not use the content commenting service.

  Comment system managed directly (This Application)

  This Application has its own internal content comment system.

  Personal Data collected: email address, first name, last name and username.

  Facebook Comments (Facebook, Inc.)

  Facebook Comments is a content commenting service provided by Facebook, Inc. enabling the User to leave comments and share them on the Facebook platform.

  Personal Data collected: Cookies and Usage data.

  Place of processing: US – Privacy Policy

• Displaying content from external platforms

  This type of services allows you to view content hosted on external platforms directly from the pages of this Application and interact with them.
  This type of service might still collect web traffic data for the pages where the service is installed, even when Users do not use it.

  YouTube video widget (Google Inc.)

  YouTube is a video content visualization service provided by Google Inc. that allows this Application to incorporate content of this kind on its pages.

  Personal Data collected: Cookies and Usage data.

  Place of processing: US – Privacy Policy

• Handling payments

  Payment processing services enable this Application to process payments by credit card, bank transfer or other means. To ensure greater security, this Application shares only the information necessary to execute the transaction with the financial intermediaries handling the transaction.
  Some of these services may also enable the sending of timed messages to the User, such as emails containing invoices or notifications concerning the payment.

  Authorize.Net (Authorize.Net)

  Authorize.Net is a payment service provided by Authorize.Net.

  Personal Data collected: various types of Data as specified in the privacy policy of the service.

  Place of processing: US – Privacy Policy

• Infrastructure monitoring

  This type of services allows this Application to monitor the use and behavior of its components so its performance, operation, maintenance and troubleshooting can be improved.
  Which Personal Data are processed depends on the characteristics and mode of implementation of these services, whose function is to filter the activities of this Application.

  Pingdom (Pingdom AB)

  Pingdom is a monitoring service provided by Pingdom AB.

  Personal Data collected: Cookies and Usage data.

  Place of processing: Sweden – Privacy Policy

• Interaction with external social networks and platforms

  This type of services allow interaction with social networks or other external platforms directly from the pages of this Application.
  The interaction and information obtained through this Application are always subject to the User’s privacy settings for each social network.
  This type of service might still collect traffic data for the pages where the service is installed, even when Users do not use it.

  Facebook Like button and social widgets (Facebook, Inc.)

  The Facebook Like button and social widgets are services allowing interaction with the Facebook social network provided by Facebook, Inc.

  Personal Data collected: Cookies and Usage data.

  Place of processing: US – Privacy Policy

  Google+ +1 button and social widgets (Google Inc.)

  The Google+ +1 button and social widgets are services allowing interaction with the Google+ social network provided by Google Inc.

  Personal Data collected: Cookies and Usage data.

  Place of processing: US – Privacy Policy

  Twitter Tweet button and social widgets (Twitter)

  The Twitter Tweet button and social widgets are services allowing interaction with the Twitter social network provided by Twitter Inc.

  Personal Data collected: Cookies and Usage data.

  Place of processing: US – Privacy Policy

• Location-based interactions

  Geolocation (This Application)

  This Application may collect, use, and share User location Data in order to provide location-based services.
  Most browsers and devices provide tools to opt out from this feature by default. If explicit authorization has been provided, the User’s location data may be tracked by this Application.

  Personal Data collected: geographic position.

• Registration and authentication

  By registering or authenticating, Users allow this Application to identify them and give them access to dedicated services.
  Depending on what is described below, third parties may provide registration and authentication services. In this case, this Application will be able to access some Data, stored by these third party services, for registration or identification purposes.

  Direct registration (This Application)

  The User registers by filling out the registration form and providing the Personal Data directly to this Application.

  Personal Data collected: email address, first name, last name, password and username.

• Remarketing and Behavioral Targeting

  This type of services allows this Application and its partners to inform, optimize and serve advertising based on past use of this Application by the User.
  This activity is performed by tracking Usage Data and by using Cookies, information that is transferred to the partners that manage the remarketing and behavioral targeting activity.

  AdWords Remarketing (Google Inc.)

  AdWords Remarketing is a Remarketing and Behavioral Targeting service provided by Google Inc. that connects the activity of this Application with the Adwords advertising network and the Doubleclick Cookie.

  Personal Data collected: Cookies and Usage data.

  Place of processing: US – Privacy Policy – Opt Out

Further information about Personal Data

• Becoming a FREE Member

  To become a free member of MeetYourPsychic.com you must provide the following information: 1) Your first name; 2) selection of personal password and username; 3) Email address. You will be given the opportunity at signup to Opt IN or Opt OUT of MeetYourPsychic.com's email marketing and promotions. If a Member chooses to initially Opt IN, they may later Opt OUT at any time by clicking on the Opt OUT notification contained within out promotional emails. Please allow up to seven days for processing. If you require assistance with Opting OUT of email marketing, please contact CUSTOMER SERVICE. No credit card is required to access our website, view free daily horoscopes, and obtain free membership to our Psychic Cash Rewards Program. However, free members cannot obtain psychic services from MeetYourPsychic.com. At the time of initial registration, you may not access your account through the website by username and password. Once complete, Members will be sent a confirmation email, to the email address provided by you, containing your user name and password. By clicking on the supplied link, you are validating that this is in fact your email and your registration will be complete. It is your responsibility to keep any personal information confidential. MeetYourPsychic.com will not release passwords for any reason, except to the applicable member to whom it belongs, except in the event this data may be specifically required by law or court order. Your account is non-transferable. You further acknowledge that you will not authorize and/or permit others to use your account. You agree that you are responsible for any and all charges resulting from the use of your account, even after your account is terminated.

• Becoming a Registered Member

  To become a registered member of MeetYourPsychic.com you must provide the following additional information: 1) your true full name; 2) billing address and 3) phone number
  Member does not have to furnish personal information required for access to unpaid non-member services with MeetYourPsychic.com. However, without that information, the Member will not be able to use MeetYourPsychic.com’s paid services or services reserved for free or registered Members. MeetYourPsychihc.com is the sole owner of the information collected on this Site. MeetYourPsychic.com will not sell, share, or rent this information to others in ways different from what is disclosed in this Agreement. By consenting to this Agreement, you agree and acknowledge that MeetYourPsychihc.com may collect, process, and transfer any information, private or otherwise, so long as MeetYourPsychic.com does so for the purpose for which it was collected. We do not allow the any individuals or entities to use this information for any other purposes. MeetYourPsychic.com may also retain any emails, letters, or other correspondence between the Member and MeetYourPsychic.com to ensure quality control and the best possible service, although it has no obligation to do so.
  
  MeetYourPsychic.com may, at its own discretion, assign, transfer, rent, sell or lease its database, without giving prior notice to Members or to any other subsidiary of MeetYourPsychic.com holding company, MeetYourPsychic.com subsidiaries and as in any case of merger or bankruptcy to the surviving entity after such merger or bankruptcy or to any third party that will ratify MeetYourPsychic.com’s privacy policy. MeetYourPsychic.com may divulge personally identifiable information and transaction details to a third party according to a judicial writ, demands of governmental authorities, and in any legal proceedings between MeetYourPsychic.com and the Member. In addition, MeetYourPsychic.com may disclose personally identifiable information to the Advisor or to public authorities to deal with emergency situations or situations where the Member's safety may be in jeopardy.
  
  By consenting to this Agreement, you agree and acknowledge that MeetYourPsychic.com may, at its own discretion collect, process, and transfer any information, private or otherwise, so long as it does so for the purpose for which it was collected.

• Notice and consent for Meet Your Psychic to record all inbound and outbound calls.

  By (you) calling our toll-free number, calling through the website technology or being trasfered to our psychic advisors or any other extension or employee within our phone system, you fully consent, allow and agree for Meet Your Psychic to record calls for customer satisfaction, fraud prevention, or any other operational need deemed appropiate by company.

• Member and Advisor Communications

  MeetYourPsychic.com may copy, transmit and review communications conducted by or through MeetYourPsychic.com’s customer service number for technical support and/or in order to uphold the terms of this Agreement. We may also retain any emails, letters, or other correspondence between you and MeetYourPsychic.com to ensure quality control and the best possible service, although we have no obligation to do so. Such communications are NOT confidential or private. Phone and email communications and session are not encrypted and thus may be more susceptible to unauthorized monitoring. Ratings and testimonials provided by Members on MeetYourPsychic.com are public and are identified by the Member's Screen Name when using our site.

• Member IP Address

  Generally, MeetYourPsychic.com Member’s IP address will not be connected with personally identifying information. Only the instance of access to a given page on our web site is notated, but who you are individually will be anonymous. However, MeetYourPsychic.com reserves the right to collect IP addresses for demographic collection purposes and other specific information discussed within MeetYourPsychic.com’s Privacy Policy and Terms of Use Agreement. IP Address information will be used to help us identify a person if MeetYourPsychic.com, in good faith, believes it important for ensuring proper compliance with our rules and policies, if it appears necessary in order to comply with laws and or to protect MeetYourPsychic.com, Members as well as other third parties. In some cases, IP addresses are linked to personally identifiable information which contributes toward the betterment of the user's experience when using our site.

• Cookies

  MeetYourPsychic.com makes use of cookies for several reasons. Cookies are small files websites upload to your computer hard disk drive when you first visit. It could be thought of as an identification card that’s unique to the individual. It notifies the site when you return. This allows us to make improvements to the site by knowing which pages are visited most often. Additionally, cookies allow the user to store preferences and user names so it isn’t necessary to enter the login information every time he or she wants to login to MeetYourPsychic.com. The Member may still use MeetYourPsychic.com even if the cookie is rejected; however, the Member must have login and re-enter information each time he or she visits the Site. Cookies can also be used to enable MeetYourPsychic.com to track and target the interests of the Member in order to enhance his or her experience on MeetYourPsychic.com.

• No Privacy Of Services

  Meet Your Psychic CANNOT and WILL NOT guarantee, promise or warrant the privacy of any conversation, service or purchase (phone, chat, email, text, recording or any other means of communication). By utilizing the services of this company, you (the Member) assumes all risk and will release the company, agents, officers and employees for all such claims.

• Co-Branded Companies

  A co-branded company is a MeetYourPsychic.com partner whose website may be displayed within the MeetYourPsychic.com website and the name of the co-branded company will be visible on that company's page(s) on our website. Information submitted to a co-branded company through this site by you the Member, authorizes us to release your personal information to that company. While the co-branded companies we partner with are required by contract to abide by our information-sharing policies, MeetYourPsychic.com will not be held responsible for usage of the information collected by any co-branded site.
  
  Other companies' websites that are co-branded with MeetYourPsychic.com will have the ability to collect data as well as information and may do so in different ways than we currently allow. Ensure that when visiting co-branded sites, you act responsibly and read their Terms and Conditions as well as Privacy Policies. We currently are not taking part in any sharing of aggregated demographic information with our partners and advertisers, but may consider doing so in the future. This however, will not be linked to any personal information that can identify any one individual person.

• Secure Transactions

  For your security and protection, we have partnered with the leaders in payment security and payment processing. Because of our partnership with these companies, it is unlikely that any personal information such as your credit card information that you transmit to us will be compromised. In the event that you suspect that fraudulent activity has occurred on your credit card, please contact your card issuer and Customer Service at 1-877-987-7792 immediately.

• Opt In / Opt Out Email Communication Options

  MeetYourPsychic.com may from time to time send e-mail advertisements, promotions, horoscopes, specials or other communication to Members, whether the material is its own or is commercial information furnished by third parties. Member is given the opportunity to 'opt-out' of having his or her information used for purposes not directly related to MeetYourPsychic.com at the point when MeetYourPsychic.com asks for such information. MeetYourPsychic.com’s registration form has an 'opt-out' mechanism to allow for removal from newsletters, promotions, etc., and Members can always choose to 'opt-out' by following the appropriate procedure from within the Member's MeetYourPsychic.com account.

• Required Communications

  The nature of our service requires that Advisors communicate with Members via telephone, chat, text or email to provide the services they request. Use of your email address is limited to the following types of communications: as confirmation when you open your MeetYourPsychic.com, to confirm your payment transactions through MeetYourPsychic.com, to inform Member’s about important policy changes and improvements to our service, and to send notices or other disclosures where we are required by law. These communications are considered “required”. If a Member chooses to “opt-out” of promotional email communications, the above stated “required communication” will be sent regardless.

• Third Party Links

  MeetYourPsychic.com may contain links to third party websites. Third party websites are not owned or controlled by MeetYourPsychic.com. Whereby clicking on any third party link, you the Member will then leave the MeetYourPsychic.com site. As the Member, you acknowledge and agree that MeetYourPsychic.com is not responsible for the availability of such third party web sites and will not be responsible or liable for any content, advertising, products, privacy policy or other materials contained therein. The Member warrants and agrees that MeetYourPsychic.com will not be responsible or held liable, directly or indirectly, for any damage or loss caused or alleged to have been caused by or in connection with the use of or reliance on any such content, products or services available on or through any third party web sites. MeetYourPsychic.com encourages the Member to be aware when leaving MeetYourPsychic.com and to take great care in reading the privacy statements of each and every web site that collects personally identifiable information.

• Advertisements

  MeetYourPsychic.com may include the Site advertisements on its own behalf or paid advertisements on behalf of interested companies and/or individuals. By clicking on the advertisements, the Member may be forwarded to a web site of the advertiser or receive other messages, information or offers from the advertiser.
  
  You the Member agree and understand that MeetYourPsychic.com will not be held liable for the privacy practices of advertisers or the content of their web sites, information, messages or offers. The Member is responsible and will be held wholly liable for all communications with advertisers and for all transactions subsequently executed.

• Notice

  If you the Member feel violated by this Agreement in any way you may report said violation to Customer Service.
  
  MeetYourPsychic.com respects your privacy and is committed to the protection of your personally identifiable information. This Privacy Statement has been designed to ensure that the privacy of the information we obtain in the normal course of providing our services is maintained and to let you know the means to which we collect and use this information. This policy only applies to activities on MeetYourPsychic.com and does not apply to any sites that we may link to. If you have any questions regarding this policy, please contact us at Customer Service at 1-877-987-7792.

• Prayer Requests

  By posting a prayer request on this website, you give permission for Meet Your Psychic to post your prayer to our Blog and social media networks.

• Account Validations

  In our effort to protect Meet Your Psychic and it's Members from fraudulent charges, we will perform account scans. For security, you account may be flagged for validation. If this occurs, your account will be disabled. We will provide to you via email, a full listing of your credit cards used on our site, your name, address, phone number and registered email for your acceptance and validation of credit cards provided, acceptance of charges and satisfactory services received. When this validation is returned, you will have a copy and Meet Your Psychic will keep a copy in their database. In addition, your account will be reopened after signed receipt. Meet Your Psychic reserves the right to repeat this process when deemed necessary.

• Submission to Collection Agenies or Attorneys

  Meet Your Psychic reserves the right to contract collection agencies or attorneys in our attempt to claim monies owed for services provided. If this step is required, (sole decision of the company) your name, address, phone number, email address, audio recordings, screenshots of purchases, or any other proof of services may be submitted.

• Live Chat Widget

  These services allow Users to interact with third party live chat platforms directly from the pages of this Application, for contacting and being contacted by this Application support service.
  If one of these services is installed, it may collect browsing and usage data in the pages where it is installed, even if the Users do not actively use the service. Moreover, live chat conversations may be logged.
  
  ProvideSupport.com
  
  The ProvideSupport Widget is a service for interacting with the ProvideSupport live chat platform provided by ProvideSupport, Inc.
  
  Personal Data collected: Cookie and Usage Data.
  Place of processing : USA

• NOTICE AND CONSENT FOR MEET YOUR PSYCHIC TO RECORD ALL INBOUND AND OUTBOUND CALLS

  By (you) calling our toll-free number, calling through the website technology or being transferred to our psychic advisors or any other extension or employee within our phone system, you fully consent, allow and agree for Meet Your Psychic to record calls for customer satisfaction, fraud prevention, or any other operational need deemed appropriate by company.

• SMS Text Notifications, Services Or Promotions

  By Opting in for this feature, you state that you are the rightful owner of the cell phone number provided. You also give express consent for MeetYourPsychic.com to send periodic text messages regarding your advisors availability. As required by the Telephone Consumer Protection Act (TCPA), you may stop receiving text messages at any time by replying STOP to a text or calling customer service at 1.877.987.7792. In addition, you understand that text or data charges may be charged to you by your cell phone company to receive text messages from Meet Your Psychic. Finally, you agree to update MeetYourPsychic.com (by replying STOP or calling customer service) prior to abandoning your ownership of the provided cell phone number.

• Selling goods and services online

  The Personal Data collected are used to provide the User with services or to sell goods, including payment and possible delivery.
  The Personal Data collected to complete the payment may include the credit card, the bank account used for the transfer, or any other means of payment envisaged. The kind of Data collected by this Application depends on the payment system used.

• Unique device identification

  This Application may track Users by storing a unique identifier of their device, for analytics purposes or for storing Users' preferences.

Additional information about Data collection and processing

Legal action

The User's Personal Data may be used for legal purposes by the Data Controller, in Court or in the stages leading to possible legal action arising from improper use of this Application or the related services.
The User declares to be aware that the Data Controller may be required to reveal personal data upon request of public authorities.

Additional information about User's Personal Data

In addition to the information contained in this privacy policy, this Application may provide the User with additional and contextual information concerning particular services or the collection and processing of Personal Data upon request.

System logs and maintenance

For operation and maintenance purposes, this Application and any third party services may collect files that record interaction with this Application (System logs) or use for this purpose other Personal Data (such as IP Address).

Information not contained in this policy

More details concerning the collection or processing of Personal Data may be requested from the Data Controller at any time. Please see the contact information at the beginning of this document.

The rights of Users

Users have the right, at any time, to know whether their Personal Data has been stored and can consult the Data Controller to learn about their contents and origin, to verify their accuracy or to ask for them to be supplemented, cancelled, updated or corrected, or for their transformation into anonymous format or to block any data held in violation of the law, as well as to oppose their treatment for any and all legitimate reasons. Requests should be sent to the Data Controller at the contact information set out above.

This Application does not support “Do Not Track” requests.
To determine whether any of the third party services it uses honor the “Do Not Track” requests, please read their privacy policies.

Changes to this privacy policy

The Data Controller reserves the right to make changes to this privacy policy at any time by giving notice to its Users on this page. It is strongly recommended to check this page often, referring to the date of the last modification listed at the bottom. If a User objects to any of the changes to the Policy, the User must cease using this Application and can request that the Data Controller remove the Personal Data. Unless stated otherwise, the then-current privacy policy applies to all Personal Data the Data Controller has about Users.

Information about this privacy policy

The Data Controller is responsible for this privacy policy, prepared starting from the modules provided by Iubenda and hosted on Iubenda's servers.