Privacy Policy of hotel-waldrast.com

This Website collects some Personal Data from its Users.

Personal Data processed for the following purposes and using the following services:

    • Advertising

      • Google Ads conversion tracking, Google Ads Similar audiences, Meta ads conversion tracking (Meta pixel) and Google Conversion linker

        Personal Data: Trackers; Usage Data

      • Google Ads enhanced conversions

        Personal Data: address; contact details; email address; first name; last name; phone number; Trackers

    • Analytics

      • Google Analytics 4

        Personal Data: number of Users; session statistics; Trackers; Usage Data

      • Meta Events Manager

        Personal Data: browsing history; clicks; page views; Trackers; Usage Data

    • Collection of privacy-related preferences

      • iubenda Privacy Controls and Cookie Solution

        Personal Data: IP address; Trackers

    • Contacting the User

      • Mailing list or newsletter

        Personal Data: email address; first name; last name; Trackers; Usage Data

      • Phone contact

        Personal Data: phone number

      • Contact form

        Personal Data: email address; first name; last name; Trackers; Usage Data; various types of Data

    • Displaying content from external platforms

      • Adobe Fonts

        Personal Data: Usage Data; various types of Data as specified in the privacy policy of the service

    • Hosting and backend infrastructure

      • Serverplan

        Personal Data: Usage Data

    • Managing contacts and sending messages

      • Mailjet

        Personal Data: email address; Trackers; Usage Data

    • Remarketing and behavioural targeting

      • Google Ads Remarketing

        Personal Data: Trackers; Usage Data

    • Tag management

      • Google Tag Manager

        Personal Data: Trackers; Usage Data

    • Traffic optimisation and distribution

      • Cloudflare

        Personal Data: Trackers; various types of Data as specified in the privacy policy of the service

      • cdnjs

        Personal Data: Usage Data

Information on opting out of interest-based advertising

In addition to any opt-out feature provided by any of the services listed in this document, Users may learn more on how to generally opt out of interest-based advertising within the dedicated section of the Cookie Policy.

Further information about the processing of Personal Data

    • DialogShift Communication Services on Our Website

      Our website uses the communication services of DialogShift GmbH, Torstr. 201, 10115 Berlin. These include a chat application as well as additional communication channels such as email and telephone communication. The applications process and store data for the purpose of operating the communication services and responding to enquiries. Artificial intelligence is used to generate responses; all processing takes place exclusively on servers in the EU. No guest or user profiles are created.


      For the operation of the chat function, chat texts are stored and a cookie with a unique ID is set – this serves to recognise you as a customer. A cookie is a small text file that is stored locally on your device. This cookie is stored for 90 days from last use. You can disable the storage of cookies in your browser settings.


      The voluntary disclosure of, for example, name, email address or phone number via chat, telephone or email is optional. This personal data will be deleted after 90 days.


      The legal basis for setting the cookie is Art. 6(1)(a) GDPR and § 25(1) TTDSG (German Telecommunications-Telemedia Data Protection Act) based on your consent. The legal basis for the use of the communication services is our legitimate interest in efficient customer communication pursuant to Art. 6(1)(f) GDPR.


      DialogShift provides further information about the collection and use of data as well as your rights and options for protecting your privacy at dialogshift.com/privacy.

    • Preference Cookies

      Preference Cookies store the User preferences detected on this Website in the local domain such as, for example, their timezone and region.

    • sessionStorage

      sessionStorage allows this Website to store and access data right in the User's browser. Data in sessionStorage is deleted automatically when the session ends (in other words, when the browser tab is closed).

    • localStorage

      localStorage allows this Website to store and access data right in the User's browser with no expiration date.

Contact information

    • Owner and Data Controller

      Plant Gerhard sas d. Ulrich Plant, - Via Hauenstein 25 - 39040 Siusi allo Sciliar (BZ) - Italy

      Owner contact email: info@hotel-waldrast.com