Privacy Policy of www.iubenda.com/privacy-policy/304491

This Application collects some Personal Data from its Users.

Personal Data collected for the following purposes and using the following services:

    • Advertising

      • Microsoft Advertising and Facebook Lookalike Audience

        Personal Data: Tracker; Usage Data

      • Facebook Audience Network

        Personal Data: Tracker; unique device identifiers for advertising (Google Advertiser ID or IDFA, for example); Usage Data

      • Mention Me

    • Analytics

      • Google Analytics, Google Ads conversion tracking, Facebook Ads conversion tracking (Facebook pixel) and Hotjar Form Analysis & Conversion Funnels

        Personal Data: Tracker; Usage Data

    • Contacting the User

      • Contact form

        Personal Data: email address; first name; last name

    • Content performance and features testing (A/B testing)

      • Google Optimize

        Personal Data: Tracker; Usage Data

    • Handling payments

      • Braintree, PayPal, Google Pay and Apple Pay

        Personal Data: various types of Data as specified in the privacy policy of the service

    • Heat mapping and session recording

      • Hotjar Heat Maps & Recordings

        Personal Data: Tracker; Usage Data; various types of Data as specified in the privacy policy of the service

    • Hosting and backend infrastructure

      • Cloudinary

        Personal Data: various types of Data as specified in the privacy policy of the service

    • Interaction with live chat platforms

      • Zendesk Chat

        Personal Data: Data communicated while using the service

    • Interaction with support and feedback platforms

      • Zendesk Widget

        Personal Data: Usage Data

    • Managing contacts and sending messages

      • Klaviyo

        Personal Data: country; email address; first name; last name

    • Managing support and contact requests

      • Zendesk

        Personal Data: various types of Data as specified in the privacy policy of the service

    • Remarketing and behavioral targeting

      • Klaviyo segmentation and social advertising

        Personal Data: device information; email address; purchase history; Tracker; Usage Data

      • Google Ads Remarketing, Remarketing with Google Analytics and Facebook Remarketing

        Personal Data: Tracker; Usage Data

      • Facebook Custom Audience

        Personal Data: email address; Tracker

    • Selling goods and services online

      • Commerce Layer

    • Tag Management

      • Google Tag Manager

        Personal Data: Usage Data

    • Traffic optimization and distribution

      • Cloudflare

        Personal Data: Tracker; various types of Data as specified in the privacy policy of the service

Further information about Personal Data

    • Trustpilot

      It's in our legitimate business interests to collect reviews from our customers (if they wish to provide such information) so that we can understand feedback on our products and services to improve these over time and so that other customers can also view feedback on our products. We always consider our interests alongside your privacy rights and we make sure your privacy rights are respected.

    • Selling goods and services online

      The Personal Data collected are used to provide the User with services or to sell goods, including payment and possible delivery.
      The Personal Data collected to complete the payment may include the credit card, the bank account used for the transfer, or any other means of payment envisaged. The kind of Data collected by this Application depends on the payment system used.

Contact information

    • Owner and Data Controller

      Chilly's Bottles Limited, Aston House, Cornwall Avenue, London, N3 1LF, United Kingdom

      Owner contact email: privacy@chillysbottles.com