Personize.ai collects some Personal Data from its Users.
Personal Data: Trackers; Usage Data
Personal Data: Trackers; Usage Data
Personal Data: browser information; browsing history; city; clicks; country; Data communicated while using the service; first name; page views; Trackers
Personal Data: city; company name; country; email address; first name; last name; phone number; Trackers; website; ZIP/Postal code
Personal Data: company name; email address; first name; phone number; website
Personal Data: Trackers; Usage Data
Personal Data: email address
Personal Data: billing address; email address; first name; last name; purchase history; Tracker; Usage Data
Personal Data: Trackers; Usage Data
Personal Data: billing address; email address; first name; last name; phone number; shipping address; Usage Data
Personal Data: billing address; company name; email address; first name; language; password; profile picture; website
Personal Data: Trackers; Usage Data
Personal Data: country; email address; first name; phone number; Trackers; various types of Data as specified in the privacy policy of the service
In addition to any opt-out feature provided by any of the services listed in this document, Users may learn more on how to generally opt out of interest-based advertising within the dedicated section of the Cookie Policy.
Data Collection and Usage
Cloud Solutions: Our SaaS product relies on various cloud solutions for data storage, processing, and management. We ensure that our cloud service providers adhere to the highest standards of data security and privacy. Data stored in the cloud is encrypted and regularly backed up.
APIs: We integrate APIs from reputable providers to offer essential functionalities within our product. These APIs may access limited user data strictly necessary to provide or improve the service's functionality. We closely monitor data access and sharing to ensure compliance with our privacy standards.
Third-Party Services: We collaborate with third-party service providers to enhance our product capabilities. These services may include customer support tools or infrastructure providers. We share only minimal data necessary for the specific service, and data is never shared for unrelated purposes such as marketing or advertising.
Consent and Choice
User Consent: By using our product, you consent to the collection, storage, and use of your data as described in this policy. We provide transparency about the third-party services we use and the data they access, ensuring it is only used for providing or improving our services.
Opt-Out Options: Users have the option to opt-out or customize their data sharing preferences. Please refer to our [Settings/Preferences] section for more details on how to do this.
Data Security and Compliance
We implement robust security measures to protect your data from unauthorized access, alteration, disclosure, or destruction.
Our cloud solutions, APIs, and third-party service providers are selected based on their adherence to privacy laws and regulations, including GDPR, CCPA, and other relevant standards. We ensure all user data is handled responsibly and only for its intended purpose of enhancing service functionality.
Changes to This Policy
We may update this policy to reflect changes in our practices, technology, legal requirements, and other factors. We encourage users to review this policy periodically to stay informed about how their data is protected and used.
At Personize.ai, we are dedicated to providing exceptional service and innovative solutions. To achieve this, we engage contractors for various roles such as support, success, and account management, and to fulfill specific technical requirements. This section of our Privacy Policy explains how we utilize these contractors and the measures we take to protect your data.
Contractor Roles and Responsibilities
Support and Success Teams: Contractors may be involved in customer support and success roles, offering personalized assistance and ensuring customer satisfaction.
Account Management: Some contractors are responsible for account management, helping clients to effectively use our services and ensuring their needs are met.
Technical Expertise: We also hire contractors with specialized technical skills to develop, enhance, or troubleshoot specific product features, solutions, and capabilities.
Selection of Contractors
We use well-known and reputable online hiring platforms to find and engage these contractors. These platforms are chosen based on their reliability and the quality of professionals they provide.
Contractors are selected after thorough vetting for their expertise, professionalism, and alignment with our company's values and standards.
Data Access and Security
Limited Data Access: Contractors have access only to the information necessary to perform their duties. This is closely monitored and audited for compliance.
Confidentiality and Data Protection Agreements: All contractors are bound by strict confidentiality and data protection agreements to ensure your information is handled securely and responsibly.
User Consent and Transparency
By using our services, you consent to the involvement of these contractors as part of our commitment to delivering high-quality service.
We maintain transparency about our use of contractors and the measures we take to protect your data.
In our efforts to provide a seamless and efficient experience, Personize.ai allows users to integrate various third-party tools and services, such as OpenAI, other language learning models (LLMs), HubSpot, Apollo.io, and more. This section of our Privacy Policy describes how we handle these integrations, manage API keys, and monitor usage and spending.
Third-Party API Integrations
Integration Process: Users can integrate their accounts from various third-party services with our platform. This process often requires users to input their API keys from these services.
Purpose of Integration: These integrations are designed to enhance the functionality of our product, allowing for a more comprehensive and tailored user experience.
Data Retention for Debugging and Support
To ensure a seamless user experience and effective issue resolution, Personize.ai may temporarily retain data transmitted through native integrations, third-party tools such as Zapier, or our APIs. This retention enables us to monitor usage, troubleshoot errors, and support debugging efforts. All retained data is handled securely and will be automatically deleted within a limited period—not exceeding 30 days—unless otherwise required for compliance or extended troubleshooting purposes.
API Key Management
Regular Updates: For security and efficiency, we recommend users to regularly update their API keys. This practice helps in maintaining the integrity and security of both our platform and the third-party services.
User Responsibility: Users are responsible for managing their API keys and ensuring they are updated as per our guidelines.
Usage and Spend Monitoring
Metrics and Controls: We provide metrics to help users monitor their usage of these integrations. This is crucial for controlling spends and optimizing the use of third-party services.
Alerts and Notifications: Users will receive alerts or notifications if their usage approaches or exceeds predetermined limits, helping them avoid unexpected charges or service disruptions.
Data Security and Privacy
Confidential Handling of API Keys: All API keys are handled with standard practices to the best of our knowledge for strict confidentiality and are stored securely to prevent unauthorized access.
Robust Choice Cloud Solutions Inc.
800 Robson St, Vancouver, BC
Owner contact email: hamed@robustchoice.com