Privacy Policy of kyvio.com

Kyvio.com collects some Personal Data from its Users.

Personal Data processed for the following purposes and using the following services:

    • Advertising

      • Facebook Lookalike Audience, Meta ads conversion tracking (Meta pixel), Google Ads conversion tracking, Google Ads Similar audiences and LinkedIn Ads

        Personal Data: Trackers; Usage Data

      • LinkedIn conversion tracking (LinkedIn Insight Tag)

        Personal Data: device information; Trackers; Usage Data

    • Analytics

      • Analytics collected directly, Attribution and MixPanel

        Personal Data: Trackers; Usage Data

      • Google Analytics 4

        Personal Data: browser information; city; device information; latitude (of city); longitude (of city); number of Users; session statistics; Trackers; Usage Data

      • Google Analytics Advertising Reporting Features

        Personal Data: Trackers; unique device identifiers for advertising (Google Advertiser ID or IDFA, for example); various types of Data as specified in the privacy policy of the service

      • Google Analytics Demographics and Interests reports

        Personal Data: Trackers; unique device identifiers for advertising (Google Advertiser ID or IDFA, for example)

      • User ID extension for Google Analytics

        Personal Data: Trackers

    • Collection of privacy-related preferences

      • iubenda Cookie Solution

        Personal Data: Trackers

      • iubenda Consent Solution

        Personal Data: Data communicated while using the service; Trackers

    • Commercial affiliation

      • JVZoo

        Personal Data: Trackers; Usage Data

    • Connecting Data

      • Zapier

        Personal Data: company name; country; Data communicated while using the service; email address; first name; language; last name; phone number; profession; username

    • Contacting the User

      • Contact form

        Personal Data: company name; email address; first name; last name; number of employees; phone number; website

    • Content performance and features testing (A/B testing)

      • Visual Website Optimizer

        Personal Data: Trackers; Usage Data

      • VWO - Testing

        Personal Data: device information; Trackers; Universally unique identifier (UUID); Usage Data

    • Data transfer outside of the UK

      • Data transfer abroad based on standard contractual clauses (UK)

        Personal Data: various types of Data

    • Data transfer outside the EU

      • Data transfer abroad based on standard contractual clauses

        Personal Data: various types of Data

    • Displaying content from external platforms

      • Font Awesome, Google Fonts, Video Vimeo and YouTube video widget

        Personal Data: Trackers; Usage Data

      • YouTube IFrame Player

        Personal Data: Data communicated in order to use the Service; Data communicated while using the service

    • Handling activities related to productivity

      • Asana

        Personal Data: email address; first name; screenshots; username

    • Handling payments

      • Paddle

        Personal Data: email address; purchase history; User ID

      • PayPal

        Personal Data: billing address; device information; email address; first name; last name; phone number; purchase history; username; various types of Data as specified in the privacy policy of the service

      • Stripe

        Personal Data: billing address; email address; first name; last name; payment info; purchase history; Trackers; Usage Data; various types of Data as specified in the privacy policy of the service

    • Heat mapping and session recording

      • VWO - Heat mapping and session recording

        Personal Data: device information; Trackers; Universally unique identifier (UUID); Usage Data

    • Hosting and backend infrastructure

      • Amazon Web Services (AWS) and Google Cloud Storage

        Personal Data: various types of Data as specified in the privacy policy of the service

    • Infrastructure monitoring

      • LogRocket

        Personal Data: Trackers; Usage Data

      • New Relic

        Personal Data: Trackers; Usage Data; various types of Data as specified in the privacy policy of the service

    • Managing contacts and sending messages

      • Sendgrid

        Personal Data: company name; email address; first name; last name; phone number; Usage Data; username

    • Managing data collection and online surveys

      • Data provided via online forms, managed directly

        Personal Data: company name; contact info; email address; first name; last name

      • Facebook lead ads

        Personal Data: company name; country; email address; first name; last name; profession

    • Registration and authentication

      • Auth0

        Personal Data: email address; first name; last name; password; picture; Trackers; various types of Data as specified in the privacy policy of the service

      • Facebook Authentication

        Personal Data: Trackers; various types of Data as specified in the privacy policy of the service

      • Facebook Oauth

        Personal Data: Trackers; various types of Data

      • Linkedin OAuth

        Personal Data: Trackers; Usage Data; various types of Data as specified in the privacy policy of the service

    • Remarketing and behavioral targeting

      • Facebook Custom Audience

        Personal Data: email address; Trackers

      • Facebook Remarketing, Google Ads Remarketing and LinkedIn Website Retargeting

        Personal Data: Trackers; Usage Data

    • SPAM protection

      • Google reCAPTCHA

        Personal Data: answers to questions; clicks; keypress events; motion sensor events; mouse movements; scroll position; touch events; Trackers; Usage Data

    • Tag Management

      • Google Tag Manager

        Personal Data: Trackers; Usage Data

Information on opting out of interest-based advertising

In addition to any opt-out feature provided by any of the services listed in this document, Users may learn more on how to generally opt out of interest-based advertising within the dedicated section of the Cookie Policy.

Further information about the processing of Personal Data

    • Analysis and predictions based on the User’s Data (“profiling”)

      The Owner may use the Personal and Usage Data collected through kyvio.com to create or update User profiles. This type of Data processing allows the Owner to evaluate User choices, preferences and behaviour for the purposes outlined in the respective section of this document.
      User profiles can also be created through the use of automated tools like algorithms, which can also be provided by third parties. To find out more about the profiling activities performed, Users can check the relevant sections of this document.
      The User always has a right to object to this kind of profiling activity. To find out more about the User's rights and how to exercise them, the User is invited to consult the section of this document outlining the rights of the User.

    • Automated decision-making

      Automated decision-making means that a decision which is likely to have legal effects or similarly significant effects on the User, is taken solely by technological means, without any human intervention. Kyvio.com may use the User's Personal Data to make decisions entirely or partially based on automated processes according to the purposes outlined in this document. Kyvio.com adopts automated decision-making processes as far as necessary to enter into or perform a contract between User and Owner, or on the basis of the User’s explicit consent, where such consent is required by the law.
      Automated decisions are made by technological means – mostly based on algorithms subject to predefined criteria – which may also be provided by third parties.
      The rationale behind the automated decision making is:

      • to enable or otherwise improve the decision-making process;
      • to grant Users fair and unbiased treatment based on consistent and uniform criteria;
      • to reduce the potential harm derived from human error, personal bias and the like which may potentially lead to discrimination or imbalance in the treatment of individuals etc.;
      • to reduce the risk of User's failure to meet their obligation under a contract. To find out more about the purposes, the third-party services, if any, and any specific rationale for automated decisions used within kyvio.com, Users can check the relevant sections in this document.

      Consequences of automated decision-making processes for Users and rights of Users subjected to it

      As a consequence, Users subject to such processing, are entitled to exercise specific rights aimed at preventing or otherwise limiting the potential effects of the automated decisions taken.
      In particular, Users have the right to:

      • obtain an explanation about any decision taken as a result of automated decision-making and express their point of view regarding this decision;
      • challenge a decision by asking the Owner to reconsider it or take a new decision on a different basis;
      • request and obtain from the Owner human intervention on such processing.

      To learn more about the User’s rights and the means to exercise them, the User is invited to consult the section of this document relating to the rights of the User.

    • The Service is intended for adults

      Users declare themselves to be adult according to their applicable legislation. Minors may not use kyvio.com.

    • Transfer of personal information outside of Brazil based on contracts and other legal means

      We can transfer your personal information outside of the Brazilian territory provided that we are able to ensure that any further processing of your personal information will be in compliance with the principles and the rules established by the LGPD, and your rights are safeguarded.

      To do so, we may use one of the following legal means:

      • specific contractual clauses for each given transfer. This means that we will enter into an agreement with the recipient of your personal information to make sure that such transfers meet the requirements explained above. Such an agreement shall be subject to the ANPD’s prior verification;
      • standard contractual clauses. These clauses set terms and conditions for the transfer of personal information and are adopted by the ANPD;
      • global corporate clauses. These clauses set terms and conditions for the transfer of personal information within an organisation and, before they come into force, are subject to the ANPD’s prior verification;
      • seals of approval, certificates and codes of conduct regularly issued by the ANPD. These legal instruments allow us to transfer your personal information provided that we abide by their rules. They are subject to the previous approval of the ANPD.
    • Transfer of personal information outside of Brazil to countries that guarantee the same protection standards as LGPD

      We can transfer your personal information outside of the Brazilian territory, if the destination country, or the international organization which receives the personal information, provides an adequate level of protection of the personal information according to the ANPD.
      The ANPD authorizes such transfers whenever it considers that country to possess and provide personal information protection standards comparable to those set forth by the LGPD, having taken into account the following:

      • the general and sectoral rules of the legislation in force in the country of destination or in the international organization;
      • the nature of the personal information subject to the transfer;
      • the compliance with the general principles on the protection of the personal information and on the rights of the individuals as set forth in the LGPD;
      • the adoption of suitable security measures;
      • the existence of judicial and institutional guarantees for the respect of personal information protection rights; and
      • any other pertinent circumstance related to the relevant transfer.

Contact information

    • Owner and Data Controller

      Unit 2 of LG 1, Mirror Tower, 61 Mody Road, Tsim Sha Tsui, Kowloon, Hong Kong

      Owner contact email: support@kyvio.com