Privacy Policy of Made Live

Made Live collects some Personal Data from its Users.

Personal Data processed for the following purposes and using the following services:

    • Access to third-party accounts

      • Facebook account access

        Permissions: Tracker

      • Stripe account access

        Personal Data: email address; first name; last name; password; payment info; Trackers; username

    • Advertising

      • Google Ad Manager

        Personal Data: Tracker; Usage Data

      • Google Ads conversion tracking, Meta ads conversion tracking (Meta pixel) and Hotjar Form Analysis & Conversion Funnels

        Personal Data: Trackers; Usage Data

    • Analytics

      • Google Analytics and Google Analytics with anonymized IP

        Personal Data: Tracker; Usage Data

      • Google Analytics 4

        Personal Data: device information; session statistics; Trackers; Usage Data

      • Google Analytics Advertising Reporting Features

        Personal Data: Trackers; unique device identifiers for advertising (Google Advertiser ID or IDFA, for example); various types of Data as specified in the privacy policy of the service

      • Google Analytics Demographics and Interests reports

        Personal Data: Trackers; unique device identifiers for advertising (Google Advertiser ID or IDFA, for example)

      • Google Analytics for Firebase

        Personal Data: Application opens; Application updates; device information; geography/region; in-app purchases; launches; number of sessions; number of Users; operating systems; session duration

      • Meta Events Manager and MixPanel

        Personal Data: Trackers; Usage Data

      • User ID extension for Google Analytics

        Personal Data: Trackers

    • Collection of privacy-related preferences

      • iubenda Consent Database

        Personal Data: Data communicated while using the service; Trackers

      • iubenda Privacy Controls and Cookie Solution

        Personal Data: Trackers

    • Contacting the User

      • Contact form

        Personal Data: city; country; email address; first name; gender; last name; phone number; ZIP/Postal code

      • Mailing list or newsletter

        Personal Data: Tracker

    • Content performance and features testing (A/B testing)

      • Google Optimize and Google Optimize 360

        Personal Data: Tracker; Usage Data

    • Displaying content from external platforms

      • Google Fonts and Font Awesome

        Personal Data: Tracker; Usage Data

    • Handling payments

      • Stripe

        Personal Data: billing address; email address; first name; last name; payment info; purchase history; Trackers; Usage Data; various types of Data as specified in the privacy policy of the service

    • Heat mapping and session recording

      • Hotjar Heat Maps & Recordings

        Personal Data: Trackers; Usage Data; various types of Data as specified in the privacy policy of the service

    • Hosting and backend infrastructure

      • Firebase Cloud Firestore, Firebase Cloud Functions and Firebase Cloud Storage

        Personal Data: Usage Data; various types of Data as specified in the privacy policy of the service

      • Firebase Hosting and Google Cloud Storage

        Personal Data: various types of Data as specified in the privacy policy of the service

      • OpenAI API

        Personal Data: Data communicated while using the service

    • Infrastructure monitoring

      • Sentry

        Personal Data: various types of Data as specified in the privacy policy of the service

    • Interaction with data collection platforms and other third parties

      • GetResponse widget

        Personal Data: email address; first name; Trackers; Usage Data

    • Interaction with external social networks and platforms

      • Facebook Like button and social widgets and Twitter Tweet button and social widgets

        Personal Data: Tracker; Usage Data

      • YouTube button and social widgets

        Personal Data: Usage Data

    • Interaction with online survey platforms

      • Hotjar Poll & Survey widgets

        Personal Data: Trackers; Usage Data; various types of Data

    • Managing contacts and sending messages

      • GetResponse

        Personal Data: country; date of birth; email address; first name; gender; last name; phone number; physical address; Trackers; Usage Data; username

    • Registration and authentication

      • Facebook Authentication

        Personal Data: Trackers; various types of Data as specified in the privacy policy of the service

      • Firebase Authentication

        Personal Data: email address; first name; last name; password; profile picture; username

    • Registration and authentication provided directly by Made Live

      • Direct registration

        Personal Data: email address; first name; last name; Trackers

    • Remarketing and behavioral targeting

      • Google Ad Manager Audience Extension

        Personal Data: Tracker; Usage Data

      • Facebook Remarketing, Google Ads Remarketing and Remarketing with Google Analytics

        Personal Data: Trackers; Usage Data

      • Meta Custom Audience

        Personal Data: email address; Trackers

    • Tag Management

      • Google Tag Manager

        Personal Data: Tracker

      • Google Publisher Tag

        Personal Data: Trackers

Information on opting out of interest-based advertising

In addition to any opt-out feature provided by any of the services listed in this document, Users may learn more on how to generally opt out of interest-based advertising within the dedicated section of the Cookie Policy.

Further information about the processing of Personal Data

    • Preference Cookies

      Preference Cookies store the User preferences detected on Made Live in the local domain such as, for example, their timezone and region.

    • Selling goods and services online

      The Personal Data collected are used to provide the User with services or to sell goods, including payment and possible delivery.
      The Personal Data collected to complete the payment may include the credit card, the bank account used for the transfer, or any other means of payment envisaged. The kind of Data collected by Made Live depends on the payment system used.

    • sessionStorage

      sessionStorage allows Made Live to store and access data right in the User's browser. Data in sessionStorage is deleted automatically when the session ends (in other words, when the browser tab is closed).

Contact information

    • Owner and Data Controller

      Made Live, Inc
      2933 30th Ave,
      Vernon, BC V1T 2B8

      Data Protection Officer (DPO):
      Karen Richard
      1-888-921-6233

      Owner contact email: hello@made.live