Privacy Policy of www.storyjumper.com

This Website collects some Personal Data from its Users.

Personal Data collected for the following purposes and using the following services:

    • Analytics

      • Google Analytics

        Personal Data: Cookies and Usage Data

    • Hosting and backend infrastructure

      • Amazon Web Services (AWS), DigitalOcean and Google Cloud Storage

        Personal Data: various types of Data as specified in the privacy policy of the service

    • Interaction with live chat platforms

      • Snapengage Widget

        Personal Data: Cookies and Usage Data

    • Managing contacts and sending messages

      • Sendgrid

        Personal Data: email address

    • Managing support and contact requests

      • Zendesk

        Personal Data: various types of Data as specified in the privacy policy of the service

    • Registration and authentication

      • Facebook Authentication and Google OAuth

        Personal Data: various types of Data as specified in the privacy policy of the service

    • Traffic optimization and distribution

      • Cloudflare

        Personal Data: Cookies and various types of Data as specified in the privacy policy of the service

Further information about Personal Data

    • GMail

      This type of service allows this Website to manage support and contact requests received via email or by other means, such as the contact form.
      The Personal Data processed depend on the information provided by the User in the messages and the means used for communication (e.g. email address).

      Gmail
      Gmail is an email service provided by Google LLC.
      Personal Data collected: various types of Data as specified in the privacy policy of the service.

      Place of processing: United States – Privacy Policy.

    • StoryJumper

      Provider
      StoryJumper, Inc. (“StoryJumper” or “we” or “us”) is dedicated to safeguarding the personal information ("Personal Information") collected online through StoryJumper’s Internet website located at StoryJumper.com and any of its subdomains (collectively, the “Site”) and the services and software on the Site. This Privacy Policy is a part of our Terms of Service. Any terms that are not defined in this Privacy Policy shall have the meaning given in the StoryJumper Terms of Service.

      Purpose
      Enable users to create digital and physical books. Provide, maintain, and improve our services. Develop new services. Provide recommendations.

      Personal Data collected
      Content you create or provide to us. Examples may include:
      - Username
      - Password
      - Date of birth
      - Email address
      - Text/photos/voice in your books
      - First and Last Names
      - Profile photo
      - Comments
      - Personal biography
      - Parent consent signature
      - Ordering history
      - Various types of data

      Information we collect as you use our services. Examples may include:
      - Unique identifiers, IP address, device/browser/operating system type and settings
      - Terms you search for
      - Read and liked books

      Children's Privacy
      We recognize the need to provide additional privacy protections for younger children who visit our Site. The Children’s Online Privacy Protection Act (“COPPA”) requires that we inform parents and legal guardians about how we collect, use, and disclose Personal Information from children under 13 years of age and that we obtain the consent of parents and guardians in order for children under 13 years of age to use certain features of our Site. Please be aware that our Children’s Privacy Policy, viewable here: www.storyjumper.com/main/coppa, which is hereby incorporated by reference, governs our collection, use and disclosure of Personal Information from children under 13 years of age.

      When a visitor self-identifies as under 13 years of age during the initial registration process, we collect the child’s birth date, user name, password and parent’s or legal guardian’s e-mail address. We use the parent’s or legal guardian’s e-mail address to ask the parent or legal guardian for his or her consent and activating the account on the Site. Any information provided by the child is not used to contact the child unless or until we receive parental or legal guardian consent. When a parent or legal guardian activates an account on the Site, we may collect additional Personal Information of the parent or legal guardian at that time.

      Information Disclosure
      In some cases we may provide your Personal Information to third party vendors and suppliers that we engage to help us provide services to our users. For example, we may engage third parties to process your payments, produce products and other tangible goods that you order from us and/or help us fulfill contests and sending prizes to the winners. In these cases, we require the third party to keep the information secure and confidential and to use it only for the specific services they are performing for us. Additionally, in the event of a merger, consolidation or other corporate reorganization in which StoryJumper participates or a sale of all or substantially all of StoryJumper, Inc.'s stock and/or assets to which this Site relates, we may transfer your personal information to the successor entity or purchaser.

      We may disclose Personal Information about our users, as well as computer information (such as device/browser/operating system type and settings and IP address), when legally required to do so, at the request of governmental authorities conducting an investigation or by applicable law, rule or regulation, to verify or enforce compliance with the Terms of Service and any other policies governing our Site, or to protect against misuse or unauthorized use of the Site or the services on the Site. We also may disclose Personal Information whenever we believe disclosure is necessary to limit our legal liability; to protect or defend our rights or property; or protect the safety, rights, or property of users of our Site or other third parties.

      Public Story Content and Public Forums
      If you are under 13, you are prohibited from including any Personal Information in any content, text, files, images, photos, videos, sounds, musical works, works of authorship, and any other materials that you post to the Site, including, without limitation, any content in the products and other tangible goods purchased from us or content that you contribute to other members’ stories posted on the Site (“Your Story Content”) unless and until your parent or legal guardian gives permission. We will contact your parent or legal guardian and ask them to activate an account for you.

      After your parent or legal guardian consents if you are under the age of 13, or, if you are 13 or older, you may choose to disclose information, including Personal Information, about yourself in Your Story Content. We may also offer online forums, blogs, comment sections, virtual communities, message boards and/or user profiles for public view or similar forums on the Site (collectively, “Public Forums”) where you may choose to disclose information, including Personal Information. Any of Your Story Content that is designated by you, or, if you are under 13, your parent or legal guardian, as “public” or “shared” and any information that is disclosed in any Public Forum is public information, and you agree that there is no expectation of privacy or confidentiality with respect to such content and information. Please note that any information that is designated by you, or, if you are under 13, your parent or legal guardian, as “public” or “shared” or posted in a Public Forum can be read, collected, or used by other users of the Site, including, without limitation, used to send you unsolicited messages. We are not responsible, and assume no liability for, any uses or disclosures of Personal Information designated as “public” or “shared” or posted in any Public Forum.

      Links to Third Party Sites
      The Site may provide links to other Web sites or resources over which StoryJumper does not have control ("External Web Sites"). Such links do not constitute an endorsement by StoryJumper of those External Web Sites. You acknowledge that StoryJumper is providing these links to you only as a convenience, and further agree that StoryJumper is not responsible for the content of such External Web Sites. Your use of External Web Sites is subject to the terms of use and privacy policies located on the linked to External Web Sites.

      Updates and Acceptance
      Your use of the Site and services on the Site is subject to this Privacy Policy and the Terms of Service. Your use of this Site and/or the services on the Site, shall be deemed your acceptance of the terms and conditions of this Privacy Policy and the Terms of Service. We reserve the right to modify this Privacy Policy at any time. Your continued use of any portion of the Site and/or services on the Site following posting of the updated Privacy Policy will constitute your acceptance of the changes.

    • Analysis and predictions based on the User’s Data (“profiling”)

      The Owner may use the Personal and Usage Data collected through this Website to create or update User profiles. This type of Data processing allows the Owner to evaluate User choices, preferences and behaviour for the purposes outlined in the respective section of this document.

      User profiles can also be created through the use of automated tools like algorithms, which can also be provided by third parties. To find out more, about the profiling activities performed, Users can check the relevant sections of this document.

      The User always has a right to object to this kind of profiling activity. To find out more about the User's rights and how to exercise them, the User is invited to consult the section of this document outlining the rights of the User.

Contact information

    • Owner and Data Controller

      StoryJumper, Inc. 2625 Middlefield Road #256 Palo Alto, CA 94306 USA

      Owner contact email: privacy@storyjumper.com