Privacy Policy of Ocerra

This Application collects some Personal Data from its Users.

Personal Data collected for the following purposes and using the following services:

    • Access to third-party accounts

      • Stripe account access

        Personal Data: various types of Data as specified in the privacy policy of the service

    • Analytics

      • Google Analytics

        Personal Data: Cookies; Usage Data

    • Backup saving and management

      • Hosting, Backup and Failover protection

    • Contacting the User

      • Mailing list or newsletter

        Personal Data: company name; country; email address; first name; last name

    • Handling payments

      • Stripe

        Personal Data: various types of Data as specified in the privacy policy of the service

    • Registration and authentication

      • Direct registration

        Personal Data: address; city; company name; country; email address; first name; last name; password; profile picture

    • SPAM protection

      • Akismet

        Personal Data: various types of Data as specified in the privacy policy of the service

    • User database management

      • HubSpot CRM

        Personal Data: email address; phone number; various types of Data as specified in the privacy policy of the service

Further information about Personal Data

    • System Maintenance, Upgrade and Pricing policy

      All updates, upgrades and maintenance are included with the monthly subscription. Upgrades will occur on a regular basis with no effort required by the customer. Notifications will be made in
      advance of any upcoming releases, maintenance or other event that may affect the
      service. Ocerra reserves the right to change pricing at any time.

    • Termination risk management policy

      Should Ocerra Ltd. discontinue operations for any reason, we will provide
      you with a copy of your invoice images along with the coding and approval history
      associated with each of them.

    • Security Policy Clause

      Our system is designed, deployed and operated in accordance with industry best practices. We continue to enhance security procedures as reasonable when new technologies and procedures become available. We adjust the protection and backup systems over time in response to known or anticipated security problems. Appropriate improvements and changes will be done from time to time to strengthen data security and these changes may be done without notice. We encrypt the transmission of personal information and passwords as part of any account setup.

      Your internal Ocerra administrators will be responsible for securing usernames and passwords provided to your users. Users must not disclose their usernames and passwords to anyone. If a user forgets their password, one of your internal Ocerra system administrators will change that user’s password. Once the user can log in again with this new password, they should change their password immediately.

    • Age of Consent

      We do not knowingly collect or solicit personal information from anyone under the age of consent (as determined under the applicable laws where the individual resides; “Age of Consent”). By accessing, using or interacting with Ocerra, you certify to us that you are not under the Age of Consent.

    • Limits of Liability

      We cannot predict when issues may arise with Ocerra. Accordingly, our liability shall be limited to the fullest extent permitted by applicable law, and under no circumstances will we be liable to you for any lost profits, revenues, information or data, or consequential, special, indirect, exemplary, punitive or incidental damages arising out of or related to these Terms or the Ocerra Product, even if we have been advised of the possibility of such damages.

      Should you suffer any direct losses caused by the gross negligence of Ocerra, its employees, affiliates or contractors, then any claim for such damages will be limited to the amount you have paid to Ocerra under this contract in the one (1) month preceding any such grossly negligent conduct.

    • Cancellation Terms and Refund

      You can cancel your subscription anytime by contacting customer support.
      Your payment is non-refundable, and your service will continue until the end of that month’s billing period.

    • Automated decision-making

      Automated decision-making means that a decision which is likely to have legal effects or similarly significant effects on the User, is taken solely by technological means, without any human intervention. This Application may use the User's Personal Data to make decisions entirely or partially based on automated processes according to the purposes outlined in this document. This Application adopts automated decision-making processes as far as necessary to enter into or perform a contract between User and Owner, or on the basis of the User’s explicit consent, where such consent is required by the law.
      Automated decisions are made by technological means – mostly based on algorithms subject to predefined criteria – which may also be provided by third parties.
      The rationale behind the automated decision making is:

      • to enable or otherwise improve the decision-making process;
      • to grant Users fair and unbiased treatment based on consistent and uniform criteria;
      • to reduce the potential harm derived from human error, personal bias and the like which may potentially lead to discrimination or imbalance in the treatment of individuals etc.;
      • to reduce the risk of User's failure to meet their obligation under a contract. To find out more about the purposes, the third-party services, if any, and any specific rationale for automated decisions used within this Application, Users can check the relevant sections in this document.

      Consequences of automated decision-making processes for Users and rights of Users subjected to it

      As a consequence, Users subject to such processing, are entitled to exercise specific rights aimed at preventing or otherwise limiting the potential effects of the automated decisions taken.
      In particular, Users have the right to:

      • obtain an explanation about any decision taken as a result of automated decision-making and express their point of view regarding this decision;
      • challenge a decision by asking the Owner to reconsider it or take a new decision on a different basis;
      • request and obtain from the Owner human intervention on such processing. To learn more about the User’s rights and the means to exercise them, the User is invited to consult the section of this document relating to the rights of the User.
    • Push notifications

      This Application may send push notifications to the User to achieve the purposes outlined in this privacy policy.

      Users may in most cases opt-out of receiving push notifications by visiting their device settings, such as the notification settings for mobile phones, and then change those settings for this Application, some or all of the apps on the particular device.
      Users must be aware that disabling push notifications may negatively affect the utility of this Application.

Contact information

    • Owner and Data Controller

      Ocerra,
      Suite 9427, 17b Farnham Street,
      Parnell,
      Auckland
      1052
      New Zealand

      Owner contact email: info@ocerra.com