Privacy Policy of isendu

Isendu collects some Personal Data from its Users.

Personal Data processed for the following purposes and using the following services:

    • Advertising

      • Meta ads conversion tracking (Meta pixel) and Quora Conversion Pixel

        Personal Data: Trackers; Usage Data

      • LinkedIn conversion tracking (LinkedIn Insight Tag)

        Personal Data: device information; Trackers; Usage Data

    • Analytics

      • HubSpot Analytics

        Personal Data: Trackers; Usage Data

      • Capterra (Capterra Inc.) and Clarity (Microsoft Corporation)

      • Google Analytics 4

        Personal Data: browser information; city; device information; latitude (of city); longitude (of city); number of Users; session statistics; Trackers; Usage Data

    • Collection of privacy-related preferences

      • iubenda Consent Database

        Personal Data: Data communicated while using the service; Trackers

      • iubenda Privacy Controls and Cookie Solution

        Personal Data: Trackers

    • Contacting the User

      • Mailing list or newsletter

        Personal Data: email address; first name

      • Phone contact

        Personal Data: phone number

      • Contact form

        Personal Data: email address; first name; last name; phone number; various types of Data

    • Data transfer outside the EU

      • Data transfer abroad based on standard contractual clauses

        Personal Data: various types of Data

    • Displaying content from external platforms

      • Google Fonts, Font Awesome, Vimeo video and Spotify widget

        Personal Data: Trackers; Usage Data

    • Handling payments

      • Stripe

        Personal Data: various types of Data as specified in the privacy policy of the service

    • Hosting and backend infrastructure

      • Google Cloud Storage and Amazon Web Services (AWS)

        Personal Data: various types of Data as specified in the privacy policy of the service

      • Kinsta (Kinsta Inc.)

    • Infrastructure monitoring

      • Sentry

        Personal Data: various types of Data as specified in the privacy policy of the service

    • Interaction with external social networks and platforms

      • Facebook Like button and social widgets, Twitter Tweet button and social widgets and Tumblr sharing button and social widgets

        Personal Data: Trackers; Usage Data

    • Interaction with live chat platforms

      • HubSpot Live Chat (HubSpot Inc.)

    • Interaction with support and feedback platforms

      • Trustpilot (Trustpilot A/S)

    • Managing data collection and online surveys

      • Typeform

        Personal Data: email address; first name; Trackers; various types of Data as specified in the privacy policy of the service; website

    • Platform services and hosting

      • Shopify

        Personal Data: billing address; email address; first name; last name; shipping address; Trackers; Usage Data

    • Registration and authentication provided directly by isendu

      • Direct registration

        Personal Data: email address; first name; last name; phone number; various types of Data; website

    • Remarketing and behavioral targeting

      • LinkedIn Website Retargeting

        Personal Data: Trackers; Usage Data

      • Reddit Pixel Retargeting (Reddit, Inc)

    • SPAM protection

      • Google reCAPTCHA

        Personal Data: answers to questions; clicks; keypress events; motion sensor events; mouse movements; scroll position; touch events; Trackers; Usage Data

    • Tag Management

      • Google Tag Manager

        Personal Data: Usage Data

    • User database management

      • HubSpot CRM

        Personal Data: email address; phone number; Trackers; various types of Data as specified in the privacy policy of the service

      • HubSpot Lead Management

        Personal Data: various types of Data as specified in the privacy policy of the service

Information on opting out of interest-based advertising

In addition to any opt-out feature provided by any of the services listed in this document, Users may learn more on how to generally opt out of interest-based advertising within the dedicated section of the Cookie Policy.

Further information about the processing of Personal Data

    • Selling goods and services online

      The Personal Data collected are used to provide the User with services or to sell goods, including payment and possible delivery.
      The Personal Data collected to complete the payment may include the credit card, the bank account used for the transfer, or any other means of payment envisaged. The kind of Data collected by isendu depends on the payment system used.

Contact information

    • Owner and Data Controller

      Isendu S.r.l.
      Via Luigi Casale, 7
      05100 - Terni (TR)

      Owner contact email: info@isendu.com