Privacy Policy of vgsonline.com

Vgsonline.com collects some Personal Data from its Users.

Personal Data collected for the following purposes and using the following services:

    • Advertising

      • Google Ad Manager, Google AdSense and Simpli.fi

        Personal Data: Cookies and Usage Data

      • AdMob

        Personal Data: Cookies, unique device identifiers for advertising (Google Advertiser ID or IDFA, for example) and Usage Data

    • Advertising serving infrastructure

      • OpenX Ad Server

        Personal Data: Cookies and Usage Data

    • Analytics

      • Google Analytics, Google Analytics with anonymized IP, Heap Analytics, HubSpot Analytics, LinkedIn conversion tracking, Salesforce Analytics Cloud, Rocket Fuel conversion tracking, Linkpulse, Google Ads conversion tracking and Facebook Ads conversion tracking

        Personal Data: Cookies and Usage Data

      • Google Analytics for Firebase

        Personal Data: Cookies, unique device identifiers for advertising (Google Advertiser ID or IDFA, for example) and Usage Data

      • MobileAppTracking

        Personal Data: Cookies, Usage Data and various types of Data as specified in the privacy policy of the service

      • Facebook Analytics for Apps

        Personal Data: Usage Data and various types of Data as specified in the privacy policy of the service

    • Contacting the User

      • Contact form

        Personal Data: address, city, company name, country, county, date of birth, email address, fax number, field of activity, first name, last name, number of employees, phone number, profession, state, Tax ID, User ID, various types of Data, VAT Number, website and ZIP/Postal code

      • GetSiteControl contact form

        Personal Data: Cookies, email address and Usage Data

      • Mailing list or newsletter

        Personal Data: address, city, company name, Cookies, country, county, date of birth, email address, first name, last name, phone number, profession, state, Usage Data, website and ZIP/Postal code

    • Content performance and features testing (A/B testing)

      • Google Website Optimizer, Optimizely, Visual Website Optimizer and Adobe Test&Target

        Personal Data: Cookies and Usage Data

      • Firebase Remote Config

        Personal Data: various types of Data as specified in the privacy policy of the service

    • Displaying content from external platforms

      • YouTube video widget without cookies and GitHub button and social widgets

        Personal Data: Usage Data

      • YouTube video widget, Vine widget, Vimeo video, Meride video, Google Maps widget, Google Site Search, Google Calendar widget and Getty Images widget

        Personal Data: Cookies and Usage Data

      • MyFonts, Google Fonts, Adobe Edge Web Fonts and Fonts.com Web Fonts

        Personal Data: Usage Data and various types of Data as specified in the privacy policy of the service

    • Handling payments

      • PayPal, PayPal Payments Hub and Authorize.Net

        Personal Data: various types of Data as specified in the privacy policy of the service

      • PayPal Carrier Payments

        Personal Data: phone number and various types of Data as specified in the privacy policy of the service

    • Heat mapping and session recording

      • ClickTale, Crazy Egg, Decibel Insight, Inspectlet, Reinvigorate, SessionCam and SumoMe Heat Maps

        Personal Data: Cookies and Usage Data

      • Hotjar Heat Maps & Recordings and Smartlook

        Personal Data: Cookies, Usage Data and various types of Data as specified in the privacy policy of the service

    • Interaction with data collection platforms and other third parties

      • MailChimp widget

        Personal Data: email address, first name, last name, phone number and Usage Data

    • Interaction with external social networks and platforms

      • Facebook Like button and social widgets, Google+ +1 button and social widgets, LinkedIn button and social widgets, Pinterest “Pin it” button and social widgets, Twitter Tweet button and social widgets, Google Friend Connect and GetSiteControl social widget

        Personal Data: Cookies and Usage Data

      • YouTube button and social widgets

        Personal Data: Usage Data

    • Interaction with live chat platforms

      • LiveChat Widget, My LiveChat Widget, Olark Widget, Snapengage Widget, Vivocha Widget, Comm100 Widget and ClickDesk Widget

        Personal Data: Cookies, Data communicated while using the service and Usage Data

    • Interaction with online survey platforms

      • Customerly Survey Widget

        Personal Data: Cookies, Data communicated while using the service and Usage Data

      • GetSiteControl Survey Widget, Polldaddy Widget and SurveyMonkey Widget

        Personal Data: Cookies and Usage Data

      • Hotjar Poll & Survey widgets

        Personal Data: Cookies, Usage Data and various types of Data

      • Qualaroo Widget

        Personal Data: Usage Data

    • Location-based interactions

      • Geolocation

        Personal Data: geographic position

    • Managing contacts and sending messages

      • MailChimp

        Personal Data: address, company name, Cookies, country, date of birth, email address, first name, last name, phone number, Usage Data, username and various types of Data

      • Constant Contact

        Personal Data: address, Cookies, country, date of birth, email address, first name, last name, phone number, Usage Data and username

    • Managing landing and invitation pages

      • Unbounce

        Personal Data: Cookies, email address and Usage Data

    • Managing support and contact requests

      • Salesforce Service Cloud and Zendesk

        Personal Data: various types of Data as specified in the privacy policy of the service

    • Remarketing and behavioral targeting

      • Facebook Remarketing, Google Ad Manager Audience Extension, Google Ads Remarketing, LinkedIn Website Retargeting, Perfect Audience, Remarketing through Google Analytics for Display Advertising, Salesforce DMP, AdRoll and Criteo Dynamic Retargeting

        Personal Data: Cookies and Usage Data

      • Facebook Custom Audience

        Personal Data: Cookies and email address

    • RSS feed management

      • Feedburner

        Personal Data: Cookies and Usage Data

      • FeedPress

        Personal Data: Usage Data

    • SPAM protection

      • Google reCAPTCHA

        Personal Data: Cookies and Usage Data

      • Akismet, VERSCaptcha and WebPurify

        Personal Data: various types of Data as specified in the privacy policy of the service

    • Tag Management

      • Google Tag Manager and Segment

        Personal Data: Cookies and Usage Data

      • Webtrekk Tag Integration

        Personal Data: Usage Data

    • Traffic optimization and distribution

      • Cloudflare

        Personal Data: Cookies and various types of Data as specified in the privacy policy of the service

      • Incapsula and Sucuri CloudProxy

        Personal Data: various types of Data as specified in the privacy policy of the service

    • User database management

      • HubSpot CRM

        Personal Data: email address, phone number and various types of Data as specified in the privacy policy of the service

      • HubSpot Lead Management, Salesforce Sales Cloud and Salesforce Marketing Cloud

        Personal Data: various types of Data as specified in the privacy policy of the service

      • Marketo Lead Generation and ZOHO CRM

        Personal Data: email address and various types of Data as specified in the privacy policy of the service

Further information about Personal Data

    • Push notifications

      Vgsonline.com may send push notifications to the User.

    • Selling goods and services online

      The Personal Data collected are used to provide the User with services or to sell goods, including payment and possible delivery.
      The Personal Data collected to complete the payment may include the credit card, the bank account used for the transfer, or any other means of payment envisaged. The kind of Data collected by vgsonline.com depends on the payment system used.

    • Unique device identification

      Vgsonline.com may track Users by storing a unique identifier of their device, for analytics purposes or for storing Users' preferences.

    • Analysis and predictions based on the User’s Data (“profiling”)

      The Owner may use the Personal and Usage Data collected through vgsonline.com to create or update User profiles. This type of Data processing allows the Owner to evaluate User choices, preferences and behaviour for the purposes outlined in the respective section of this document.
      User profiles can also be created through the use of automated tools like algorithms, which can also be provided by third parties. To find out more, about the profiling activities performed, Users can check the relevant sections of this document.
      The User always has a right to object to this kind of profiling activity. To find out more about the User's rights and how to exercise them, the User is invited to consult the section of this document outlining the rights of the User.

    • Automated decision-making

      Automated decision-making means that a decision which is likely to have legal effects or similarly significant effects on the User, is taken solely by technological means, without any human intervention. Vgsonline.com may use the User's Personal Data to make decisions entirely or partially based on automated processes according to the purposes outlined in this document. Vgsonline.com adopts automated decision-making processes as far as necessary to enter into or perform a contract between User and Owner, or on the basis of the User’s explicit consent, where such consent is required by the law.
      Automated decisions are made by technological means – mostly based on algorithms subject to predefined criteria – which may also be provided by third parties.
      The rationale behind the automated decision making is:

      • to enable or otherwise improve the decision-making process;
      • to grant Users fair and unbiased treatment based on consistent and uniform criteria;
      • to reduce the potential harm derived from human error, personal bias and the like which may potentially lead to discrimination or imbalance in the treatment of individuals etc.;
      • to reduce the risk of User's failure to meet their obligation under a contract. To find out more about the purposes, the third-party services, if any, and any specific rationale for automated decisions used within vgsonline.com, Users can check the relevant sections in this document.

      Consequences of automated decision-making processes for Users and rights of Users subjected to it

      As a consequence, Users subject to such processing, are entitled to exercise specific rights aimed at preventing or otherwise limiting the potential effects of the automated decisions taken.
      In particular, Users have the right to:

      • obtain an explanation about any decision taken as a result of automated decision-making and express their point of view regarding this decision;
      • challenge a decision by asking the Owner to reconsider it or take a new decision on a different basis;
      • request and obtain from the Owner human intervention on such processing. To learn more about the User’s rights and the means to exercise them, the User is invited to consult the section of this document relating to the rights of the User.
    • Personal Data collected through sources other than the User

      The Owner of vgsonline.com may have legitimately collected Personal Data relating to Users without their knowledge by reusing or sourcing them from third parties on the grounds mentioned in the section specifying the legal basis of processing.
      Where the Owner has collected Personal Data in such a manner, Users may find specific information regarding the source within the relevant sections of this document or by contacting the Owner.

    • Privacy Shield participation: data transfers from the EU and Switzerland to the United States

      The Owner participates in and complies with the EU-U.S. Privacy Shield Framework and the Swiss-U.S Privacy Shield Framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of Personal Data transferred from the European Union and Switzerland to the United States. The policies and rights outlined below are therefore equally and explicitly applicable to Users from Switzerland, except if stated otherwise. The Owner has certified to the Department of Commerce that it adheres to the Privacy Shield Principles.

      If there is any conflict between the terms in this privacy policy and the Privacy Shield Principles, the Privacy Shield Principles shall govern. To learn more about the Privacy Shield program, and to view the Owner’s certification, please visit https://www.privacyshield.gov/ (or find the direct link to the certification list of Privacy Shield participants maintained by the Department of Commerce https://www.privacyshield.gov/list).

      What does this mean for the European User?

      The Owner is responsible for all processing of Personal Data it receives under the Privacy Shield Framework from European Union individuals and commits to subject the processed Personal Data to the Privacy Shield Principles.

      This, most importantly, includes the right of individuals to access their personal data processed by the Owner.

      The Owner also complies with the Privacy Shield Principles for all onward transfers of Personal Data from the EU, which means that it remains liable in cases of onward transfers to third parties.

      With respect to Personal Data received or transferred pursuant to the Privacy Shield Framework, the Owner is subject to the investigatory and regulatory enforcement powers of the FTC, if not stated otherwise in this privacy policy.

      The Owner is further required to disclose Personal Data in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.

      Dispute resolution under the Privacy Shield

      In compliance with the Privacy Shield Principles, the Owner commits to resolve complaints about its collection or use of the User’s Personal Data. European Union individuals with inquiries or complaints regarding this Privacy Shield policy should first contact the Owner at the contact details supplied at the beginning of this document referring to “Privacy Shield” and expect the complaint to be dealt with within 45 days.

      In case of failure by the Owner to provide a satisfactory or timely response, the User has the option of involving an independent dispute resolution body, free of charge.

      In this regard, the Owner has agreed to cooperate with the panel established by the EU data protection authorities (DPAs) and comply with the advice given by the panel with regard to data transferred from the EU. The User may therefore contact the Owner at the email address provided at the beginning of this document in order to be directed to the relevant DPA contacts.

      Under certain conditions – available for the User in full on the Privacy Shield website (https://www.privacyshield.gov/article?id=How-to-Submit-a-Complaint) – the User may invoke binding arbitration when other dispute resolution procedures have been exhausted.

Contact information

    • Owner and Data Controller

      Visual Graphic Systems Inc.
      330 WASHINGTON AVE
      CARLSTADT, NJ 07072

      Owner contact email: webmaster@vgs-inc.com