Privacy Policy of HIP Hotels / HIP Travel

HIP Hotels / HIP Travel collects some Personal Data from its Users.

Personal Data collected for the following purposes and using the following services:

    • Analytics

      • Google Analytics, Quantcast Measure, Facebook Ads conversion tracking (Facebook pixel) and Hotjar Form Analysis & Conversion Funnels

        Personal Data: Cookies; Usage Data

    • Contacting the User

      • Contact form

        Personal Data: company name; email address; first name; last name; phone number; various types of Data

      • Mailing list or newsletter

        Personal Data: country; email address; first name; last name

    • Handling payments

      • Stripe

        Personal Data: various types of Data as specified in the privacy policy of the service

    • Heat mapping and session recording

      • Hotjar Heat Maps & Recordings

        Personal Data: Cookies; Usage Data; various types of Data as specified in the privacy policy of the service

    • Interaction with online survey platforms

      • Hotjar Poll & Survey widgets

        Personal Data: Cookies; Usage Data; various types of Data

    • Managing contacts and sending messages

      • Mailchimp

        Personal Data: email address

    • Managing data collection and online surveys

      • Hotjar surveys

        Personal Data: geographic position

    • Remarketing and behavioral targeting

      • Facebook Remarketing

        Personal Data: Cookies; Usage Data

    • User database management

      • HubSpot CRM

        Personal Data: email address; phone number; various types of Data as specified in the privacy policy of the service

Further information about Personal Data

    • Availability request form

      The Personal Data collected are used to provide the User with an availability request response from the Hotel.

      The Personal Data collected to create an availability request includes check-in date, check-out date, number of guests, number of rooms, first name, last name, email address and phone number.

    • Selling goods and services online

      The Personal Data collected are used to provide the User with services or to sell goods, including payment and possible delivery.
      The Personal Data collected to complete the payment may include the credit card, the bank account used for the transfer, or any other means of payment envisaged. The kind of Data collected by HIP Hotels / HIP Travel depends on the payment system used.

Contact information

    • Owner and Data Controller

      HIP Media Group Limited - 38 Craven Street - WC2N 5NG - London

      Owner contact email: welcome@hiphotels.com