Privacy Policy of directtableware.com & directkitchenequipment.com

Directtableware.com & directkitchenequipment.com collects some Personal Data from its Users.

Personal Data collected for the following purposes and using the following services:

    • Analytics

      • Google Analytics

        Personal Data: Cookies; Usage Data

    • Contacting the User

      • Contact form

        Personal Data: address; city; company name; country; email address; fax number; first name; last name; phone number; state; ZIP/Postal code

      • Mailing list or newsletter

        Personal Data: email address; first name; last name

      • Phone contact

        Personal Data: phone number

    • Data transfer outside the EU

      • Data transfer from the EU and/or Switzerland to the U.S based on Privacy Shield

        Personal Data: various types of Data

    • Displaying content from external platforms

      • Google Maps widget

        Personal Data: Cookies; Usage Data

    • Handling payments

      • Sage Pay

        Personal Data: various types of Data as specified in the privacy policy of the service

    • Managing contacts and sending messages

      • Mailchimp

        Personal Data: email address

    • Remarketing and behavioral targeting

      • Google Ads Remarketing, Facebook Remarketing, LinkedIn Website Retargeting and Remarketing with Google Analytics

        Personal Data: Cookies; Usage Data

      • Facebook Custom Audience

        Personal Data: Cookies; email address

    • Tag Management

      • Google Tag Manager

        Personal Data: Usage Data

    • Traffic optimization and distribution

      • Cloudflare

        Personal Data: Cookies; various types of Data as specified in the privacy policy of the service

Further information about Personal Data

    • Magento

      Provider
      Magento. Headquarters: California, USA

      Purpose
      Processing web orders.

      Personal Data collected
      Company Name
      First Name
      Last Name
      Email Address
      Industry Segement
      Job title
      Telephone
      Address
      City
      County
      Post Code
      Country

      Privacy Policy
      View their privacy policy here

    • Sage CRM

      Provider
      Sage (UK) Ltd

      Purpose
      Customer relationship management tool.

      Personal Data collected
      Company name
      Industry segment
      Address
      City
      County
      Postcode
      Country
      Phone Number
      Fax Number
      Email Address
      Salutation
      First Name
      Last Name
      Job Title


      Privacy Policy
      Sage CRM is a service provided by Sage (UK) Ltd. View their privacy policy
      here

    • Brochure Request Form

      Provider
      Directtableware.com

      Purpose
      Contacting the User

      Personal data collected
      First name
      Last name
      Company
      Address
      Telephone number
      Email address
      Type of establishment

      Privacy Policy
      By filling in the form, the User’s details will be added to Sage CRM which will enable the processing of the brochure request. Processing will not take place unless the compulsory fields, marked with * are filled in.

    • Further Information on GDPR Compliance

      directtableware.com acts as the Data Controller. Users' data is shared with third parties who process the data. Details of these third parties are covered in this privacy policy.

      Users' data is not sold to third parties.

      The lawful basis under which directtableware.com process Users' data is Legitimate Interest.

      directtableware.com may change this policy from time to time by updating this page.

      For further information on how data is used, on how the security of data is maintained, and rights to access, please contact: info@directtableware.com

    • CaterQuotes

      Provider
      CaterQuotes

      Purpose
      Technology firm for the catering industry used to process quotes.

      Personal Data collected
      Company Name
      First Name
      Last Name
      Email Address
      Telephone
      Address

      Privacy Policy
      View their privacy policy here

    • DPD Group

      Provider
      DPD, UK

      Purpose
      Courier company

      Personal Data collected
      Company name
      Address
      City
      County
      Country
      First Name
      Last Name
      Telephone
      Email

      Privacy Policy
      View their privacy policy here

    • Selling goods and services online

      The Personal Data collected are used to provide the User with services or to sell goods, including payment and possible delivery.
      The Personal Data collected to complete the payment may include the credit card, the bank account used for the transfer, or any other means of payment envisaged. The kind of Data collected by directtableware.com & directkitchenequipment.com depends on the payment system used.

Contact information

    • Owner and Data Controller

      The Direct Tableware Company Limited, Cutlers House, Lumen Road, Royston, Hertfordshire, SG8 7AG

      Owner contact email: info@directtableware.com