Privacy Policy of Journy

Journy collects some Personal Data from its Users.

Personal Data collected for the following purposes and using the following services:

    • Advertising

      • Facebook Audience Network

        Personal Data: Cookies, unique device identifiers for advertising (Google Advertiser ID or IDFA, for example) and Usage Data

    • Analytics

      • Google Analytics, Facebook Ads conversion tracking, Google Ads conversion tracking and MixPanel

        Personal Data: Cookies and Usage Data

    • Commercial affiliation

      • ShareAsale

        Personal Data: Cookies and Usage Data

    • Content performance and features testing (A/B testing)

      • Optimizely

        Personal Data: Cookies and Usage Data

    • Displaying content from external platforms

      • Fonts.com Web Fonts

        Personal Data: Usage Data and various types of Data as specified in the privacy policy of the service

    • Handling payments

      • Stripe

        Personal Data: various types of Data as specified in the privacy policy of the service

    • Hosting and backend infrastructure

      • DigitalOcean

        Personal Data: various types of Data as specified in the privacy policy of the service

    • Infrastructure monitoring

      • Crashlytics

        Personal Data: geographic position, unique device identifiers for advertising (Google Advertiser ID or IDFA, for example) and various types of Data as specified in the privacy policy of the service

      • Sentry

        Personal Data: various types of Data as specified in the privacy policy of the service

    • Interaction with external social networks and platforms

      • AddThis

        Personal Data: Cookies and Usage Data

    • Managing contacts and sending messages

      • Customer.io

        Personal Data: Cookies, email address and Usage Data

    • Managing landing and invitation pages

      • Unbounce

        Personal Data: Cookies, email address and Usage Data

    • Remarketing and behavioral targeting

      • Facebook Remarketing

        Personal Data: Cookies and Usage Data

    • Tag Management

      • Google Tag Manager

        Personal Data: Cookies and Usage Data

    • Traffic optimization and distribution

      • Cloudflare

        Personal Data: Cookies and various types of Data as specified in the privacy policy of the service

Further information about Personal Data

    • FullStory

      Records user's session, clicks, mouse movements, and interactions with the onboarding flow at https://www.gojourny.com/itinerary_request/new. Video is stored via www.fullstory.com, headquartered in Atlanta, Georgia, United States. Their privacy policy can be found here: https://www.fullstory.com/legal/privacy/

    • Kustomer

      Kustomer is used to correspond with Journy's paying customers over email. Customers' email addresses, phone number (if provided), and correspondence with the Journy concierge team is stored in this system. Kustomer is headquartered in New York, NY, United States. Their full privacy policy is at https://www.kustomer.com/privacy/

    • Hellobar

      Hellobar collects email addresses via a signup bar. The company is headquartered in California, United States. Full privacy policy here: https://www.hellobar.com/privacy-policy/

Contact information

    • Owner and Data Controller

      Susan Ho / Journy (Reksee Inc) / 450 W. 33rd St. 12th Floor, New York, NY 10001

      Owner contact email: hello@gojourny.com