Privacy Policy of Snaplet

Personal Data processed for the following purposes and using the following services:

• • Analytics

    • Splitbee.io

    • PostHog product analytics

      Personal Data: browser information; browsing history; city; clicks; country; device information; email address; first name; IP address; last name; page views; province; state; Trackers; username

  • Displaying content from external platforms

    • Google Fonts

      Personal Data: Trackers; Usage Data

  • Handling payments

    • Paddle

  • Heat mapping and session recording

    • PostHog session replay

      Personal Data: Data communicated while using the service; Usage Data

  • Interaction with live chat platforms

    • Crisp Widget

      Personal Data: Data communicated while using the service; Trackers; Usage Data; various types of Data as specified in the privacy policy of the service

  • Managing data collection and online surveys

    • PostHog surveys

      Personal Data: Data communicated while using the service; Usage Data; username

  • Managing support and contact requests

    • Feedback Fish

  • Platform services and hosting

    • Webflow

      Personal Data: various types of Data as specified in the privacy policy of the service

  • Registration and authentication provided directly by this Application

    • Direct registration

      Personal Data: company name; country; email address; first name; last name; password; Usage Data; User ID; various types of Data

Further information about the processing of Personal Data

• • Snaplet Telemetry and Usage Data

    For both the cloud and self-hosted version of Snaplet, we may collect standard telemetry data related to customer usage and interactions with our platforms. As such, using the cloud and self-hosted versions of Snaplet may require a user account and access token.
    
    We collect telemetry data in the interest of continuous improvement and to better understand our users' needs. This type of data collection is a common practice in the industry and helps us optimize our services and provide customers with a better experience.

Contact information

• • Owner and Data Controller

    Snaplet Inc. 5833 Ayala Ave, Okland, California, 94609

    Owner contact email: peter@snaplet.dev