Privacy Policy of KONSITEO LTD

This Website collects some Personal Data from its Users.

Personal Data collected for the following purposes and using the following services:

    • Access to third-party accounts

      • Facebook account access

        Permissions: Email

    • Advertising

      • Bing Ads and Google Ad Manager

        Personal Data: Cookies and Usage Data

      • Facebook Audience Network

        Personal Data: Cookies, unique device identifiers for advertising (Google Advertiser ID or IDFA, for example) and Usage Data

      • Direct Email Marketing (DEM)

        Personal Data: email address

      • Direct Marketing via SMS

        Personal Data: first name, last name and phone number

    • Analytics

      • Analytics collected directly, Facebook Ads conversion tracking, Google Ads conversion tracking, Google Analytics and Twitter Ads conversion tracking

        Personal Data: Cookies and Usage Data

      • Facebook Analytics for Apps

        Personal Data: Usage Data and various types of Data as specified in the privacy policy of the service

      • Google Analytics for Firebase

        Personal Data: Cookies, unique device identifiers for advertising (Google Advertiser ID or IDFA, for example) and Usage Data

      • Flurry Analytics

        Personal Data: Cookies, Usage Data and various types of Data as specified in the privacy policy of the service

    • Contacting the User

      • Contact form

        Personal Data: address, city, company name, country, date of birth, email address, first name, last name, phone number, province, state, Tax ID, VAT Number and ZIP/Postal code

      • Mailing list or newsletter

        Personal Data: country, email address, first name and last name

      • Phone contact

        Personal Data: phone number

    • Content commenting

      • Facebook Comments

        Personal Data: Cookies and Usage Data

      • Comment system managed directly

        Personal Data: email address, first name, last name and username

    • Content performance and features testing (A/B testing)

      • Firebase Remote Config

        Personal Data: various types of Data as specified in the privacy policy of the service

    • Data transfer outside the EU

      • Data transfer abroad based on consent, Data transfer abroad based on standard contractual clauses, Data transfer from the EU and/or Switzerland to the U.S based on Privacy Shield, Data transfer to countries that guarantee European standards and Other legal basis for Data transfer abroad

        Personal Data: various types of Data

    • Device permissions for Personal Data access

      • Device permissions for Personal Data access

        Personal Data: Approximate location permission (continuous), Approximate location permission (non-continuous), Precise location permission (continuous) and Precise location permission (non-continuous)

    • Displaying content from external platforms

      • Google Fonts

        Personal Data: Usage Data and various types of Data as specified in the privacy policy of the service

      • Google Maps widget, Vimeo video and YouTube video widget

        Personal Data: Cookies and Usage Data

      • YouTube video widget without cookies

        Personal Data: Usage Data

    • Handling activity data

      • Activity data tracked by your device

        Personal Data: movement activity

    • Handling payments

      • Android Pay, Apple Pay, Klarna, PayPal, Stripe, Google Pay and PayPal Payments Hub

        Personal Data: various types of Data as specified in the privacy policy of the service

      • PayPal Carrier Payments

        Personal Data: phone number and various types of Data as specified in the privacy policy of the service

    • Hosting and backend infrastructure

      • Amazon Web Services (AWS), Google Cloud Storage, Firebase Hosting and Firebase Legacy

        Personal Data: various types of Data as specified in the privacy policy of the service

      • Firebase Cloud Storage, Firebase Cloud Functions and Firebase Realtime Database

        Personal Data: Usage Data and various types of Data as specified in the privacy policy of the service

      • iubenda Consent Solution

        Personal Data: Data communicated while using the service

    • Infrastructure monitoring

      • Firebase Crash Reporting and Firebase Performance Monitoring

        Personal Data: various types of Data as specified in the privacy policy of the service

    • Interaction with data collection platforms and other third parties

      • Typeform widget

        Personal Data: address, city, company name, country, email address, first name, last name and website

      • MailChimp widget

        Personal Data: email address, first name and last name

    • Interaction with external social networks and platforms

      • Facebook Like button and social widgets, Pinterest “Pin it” button and social widgets, Twitter Tweet button and social widgets and PayPal button and widgets

        Personal Data: Cookies and Usage Data

      • YouTube button and social widgets

        Personal Data: Usage Data

    • Interaction with live chat platforms

      • Zendesk Chat

        Personal Data: email address, first name, last name and phone number

      • Facebook Messenger Customer Chat

        Personal Data: Cookies, Data communicated while using the service and Usage Data

    • Interaction with online survey platforms

      • Customerly Survey Widget

        Personal Data: Cookies, Data communicated while using the service and Usage Data

    • Interaction with support and feedback platforms

      • Zendesk Widget

        Personal Data: email address, first name and last name

    • Location-based interactions

      • Geolocation and Non-continuous geolocation

        Personal Data: geographic position

    • Managing contacts and sending messages

      • MailChimp

        Personal Data: country, email address, first name and last name

      • Firebase Cloud Messaging and Firebase Notifications

        Personal Data: various types of Data as specified in the privacy policy of the service

    • Managing landing and invitation pages

      • Mailchimp Landing Page

        Personal Data: country, email address, first name and last name

    • Managing support and contact requests

      • Zendesk

        Personal Data: various types of Data as specified in the privacy policy of the service

    • Platform services and hosting

      • Shopify and Wix

        Personal Data: various types of Data as specified in the privacy policy of the service

    • Registration and authentication

      • Auth0

        Personal Data: Cookies, email address, first name, last name, password, picture and various types of Data as specified in the privacy policy of the service

      • Direct registration

        Personal Data: address, city, country, data relating to the point of sale, date of birth, email address, first name, last name and shipping address

      • Facebook Authentication

        Personal Data: various types of Data as specified in the privacy policy of the service

      • Firebase Authentication

        Personal Data: email address and username

    • Remarketing and behavioral targeting

      • Google Ad Manager Audience Extension

        Personal Data: Cookies and Usage Data

      • Facebook Custom Audience and Twitter Tailored Audiences

        Personal Data: Cookies and email address

    • SPAM protection

      • Google reCAPTCHA

        Personal Data: Cookies and Usage Data

    • Tag Management

      • Google Tag Manager

        Personal Data: Cookies and Usage Data

Further information about Personal Data

    • Analysis and predictions based on the User’s Data (“profiling”)

      The Owner may use the Personal and Usage Data collected through this Website to create or update User profiles. This type of Data processing allows the Owner to evaluate User choices, preferences and behaviour for the purposes outlined in the respective section of this document.
      User profiles can also be created through the use of automated tools like algorithms, which can also be provided by third parties. To find out more, about the profiling activities performed, Users can check the relevant sections of this document.
      The User always has a right to object to this kind of profiling activity. To find out more about the User's rights and how to exercise them, the User is invited to consult the section of this document outlining the rights of the User.

    • Personal Data collected through sources other than the User

      The Owner of this Website may have legitimately collected Personal Data relating to Users without their knowledge by reusing or sourcing them from third parties on the grounds mentioned in the section specifying the legal basis of processing.
      Where the Owner has collected Personal Data in such a manner, Users may find specific information regarding the source within the relevant sections of this document or by contacting the Owner.

    • Privacy Shield participation: data transfers from the EU and Switzerland to the United States

      The Owner participates in and complies with the EU-U.S. Privacy Shield Framework and the Swiss-U.S Privacy Shield Framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of Personal Data transferred from the European Union and Switzerland to the United States. The policies and rights outlined below are therefore equally and explicitly applicable to Users from Switzerland, except if stated otherwise. The Owner has certified to the Department of Commerce that it adheres to the Privacy Shield Principles.

      If there is any conflict between the terms in this privacy policy and the Privacy Shield Principles, the Privacy Shield Principles shall govern. To learn more about the Privacy Shield program, and to view the Owner’s certification, please visit https://www.privacyshield.gov/ (or find the direct link to the certification list of Privacy Shield participants maintained by the Department of Commerce https://www.privacyshield.gov/list).

      What does this mean for the European User?

      The Owner is responsible for all processing of Personal Data it receives under the Privacy Shield Framework from European Union individuals and commits to subject the processed Personal Data to the Privacy Shield Principles.

      This, most importantly, includes the right of individuals to access their personal data processed by the Owner.

      The Owner also complies with the Privacy Shield Principles for all onward transfers of Personal Data from the EU, which means that it remains liable in cases of onward transfers to third parties.

      With respect to Personal Data received or transferred pursuant to the Privacy Shield Framework, the Owner is subject to the investigatory and regulatory enforcement powers of the FTC, if not stated otherwise in this privacy policy.

      The Owner is further required to disclose Personal Data in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.

      Dispute resolution under the Privacy Shield

      In compliance with the Privacy Shield Principles, the Owner commits to resolve complaints about its collection or use of the User’s Personal Data. European Union individuals with inquiries or complaints regarding this Privacy Shield policy should first contact the Owner at the contact details supplied at the beginning of this document referring to “Privacy Shield” and expect the complaint to be dealt with within 45 days.

      In case of failure by the Owner to provide a satisfactory or timely response, the User has the option of involving an independent dispute resolution body, free of charge.

      In this regard, the Owner has agreed to cooperate with the panel established by the EU data protection authorities (DPAs) and comply with the advice given by the panel with regard to data transferred from the EU. The User may therefore contact the Owner at the email address provided at the beginning of this document in order to be directed to the relevant DPA contacts.

      Under certain conditions – available for the User in full on the Privacy Shield website (https://www.privacyshield.gov/article?id=How-to-Submit-a-Complaint) – the User may invoke binding arbitration when other dispute resolution procedures have been exhausted.

    • Push notifications

      This Website may send push notifications to the User.

    • Selling goods and services online

      The Personal Data collected are used to provide the User with services or to sell goods, including payment and possible delivery.
      The Personal Data collected to complete the payment may include the credit card, the bank account used for the transfer, or any other means of payment envisaged. The kind of Data collected by this Website depends on the payment system used.

    • The Service is not directed to children under the age of 13

      Users declare themselves to be adult according to their applicable legislation. Minors may use this Website only with the assistance of a parent or guardian. Under no circumstance persons under the age of 13 may use this Website.

    • Unique device identification

      This Website may track Users by storing a unique identifier of their device, for analytics purposes or for storing Users' preferences.

    • User identification via a universally unique identifier (UUID)

      This Website may track Users by storing a so-called universally unique identifier (or short UUID) for analytics purposes or for storing Users' preferences. This identifier is generated upon installation of this Application, it persists between Application launches and updates, but it is lost when the User deletes the Application. A reinstall generates a new UUID.

    • Automated decision-making

      Automated decision-making means that a decision which is likely to have legal effects or similarly significant effects on the User, is taken solely by technological means, without any human intervention. This Website may use the User's Personal Data to make decisions entirely or partially based on automated processes according to the purposes outlined in this document. This Website adopts automated decision-making processes as far as necessary to enter into or perform a contract between User and Owner, or on the basis of the User’s explicit consent, where such consent is required by the law.
      Automated decisions are made by technological means – mostly based on algorithms subject to predefined criteria – which may also be provided by third parties.
      The rationale behind the automated decision making is:

      • to enable or otherwise improve the decision-making process;
      • to grant Users fair and unbiased treatment based on consistent and uniform criteria;
      • to reduce the potential harm derived from human error, personal bias and the like which may potentially lead to discrimination or imbalance in the treatment of individuals etc.;
      • to reduce the risk of User's failure to meet their obligation under a contract. To find out more about the purposes, the third-party services, if any, and any specific rationale for automated decisions used within this Website, Users can check the relevant sections in this document.

      Consequences of automated decision-making processes for Users and rights of Users subjected to it

      As a consequence, Users subject to such processing, are entitled to exercise specific rights aimed at preventing or otherwise limiting the potential effects of the automated decisions taken.
      In particular, Users have the right to:

      • obtain an explanation about any decision taken as a result of automated decision-making and express their point of view regarding this decision;
      • challenge a decision by asking the Owner to reconsider it or take a new decision on a different basis;
      • request and obtain from the Owner human intervention on such processing. To learn more about the User’s rights and the means to exercise them, the User is invited to consult the section of this document relating to the rights of the User.
    • Access the address book

      This Website may request access to your address book.

Contact information

    • Owner and Data Controller

      KONSITEO LTD, 71-75 Shelton Street, Covent Garden, London WC2H 9JQ, United Kingdom, +44 20 3514 0121

      Owner contact email: london@konsiteo.com