Privacy Policy of www.chillys.com

This Application collects some Personal Data from its Users.

Personal Data collected for the following purposes and using the following services:

    • Advertising

      • Microsoft Advertising and Facebook Lookalike Audience

        Personal Data: Tracker; Usage Data

    • Analytics

      • Google Analytics, Google Ads conversion tracking and Facebook Ads conversion tracking (Facebook pixel)

        Personal Data: Cookies; Usage Data

      • Hotjar Form Analysis & Conversion Funnels

        Personal Data: Tracker; Usage Data

    • Contacting the User

      • Contact form

        Personal Data: email address; first name; last name

    • Content performance and features testing (A/B testing)

      • Google Optimize

        Personal Data: Tracker; Usage Data

    • Handling payments

      • PayPal and Braintree

        Personal Data: various types of Data as specified in the privacy policy of the service

    • Heat mapping and session recording

      • Hotjar Heat Maps & Recordings

        Personal Data: Cookies; Usage Data; various types of Data as specified in the privacy policy of the service

    • Information collection

      • Mention-Me

    • Infrastructure monitoring

      • Sentry

        Personal Data: various types of Data as specified in the privacy policy of the service

    • Interaction with data collection platforms and other third parties

      • Hotjar Recruit User Testers

        Personal Data: Tracker; Usage Data; various types of Data

    • Interaction with online survey platforms

      • Hotjar Poll & Survey widgets

        Personal Data: Tracker; Usage Data; various types of Data

    • Managing contacts and sending messages

      • Mailchimp and Klaviyo

        Personal Data: email address

    • Platform services and hosting

      • Commerce Layer

    • Remarketing and behavioral targeting

      • Google Ads Remarketing, Remarketing with Google Analytics and Facebook Remarketing

        Personal Data: Cookies; Usage Data

      • LinkedIn Website Retargeting

        Personal Data: Tracker; Usage Data

      • Facebook Custom Audience

        Personal Data: email address; Tracker

    • Tag Management

      • Google Tag Manager

        Personal Data: Usage Data

    • Traffic optimization and distribution

      • Cloudflare

        Personal Data: Tracker; various types of Data as specified in the privacy policy of the service

Further information about Personal Data

    • Trustpilot

      It's in our legitimate business interests to collect reviews from our customers (if they wish to provide such information) so that we can understand feedback on our products and services to improve these over time and so that other customers can also view feedback on our products. We always consider our interests alongside your privacy rights and we make sure your privacy rights are respected.

    • Selling goods and services online

      The Personal Data collected are used to provide the User with services or to sell goods, including payment and possible delivery.
      The Personal Data collected to complete the payment may include the credit card, the bank account used for the transfer, or any other means of payment envisaged. The kind of Data collected by this Application depends on the payment system used.

Contact information

    • Owner and Data Controller

      Chilly's Bottles Ltd

      Owner contact email: privacy@chillysbottles.com