Privacy Policy of oneclicket.com

This Website collects some Personal Data from its Users.

Personal Data processed for the following purposes and using the following services:

    • Advertising

      • Direct Email Marketing (DEM)

        Personal Data: email address

      • Meta ads conversion tracking (Meta pixel)

        Personal Data: Trackers; Usage Data

      • Facebook Lookalike Audience

        Personal Data: Tracker; Usage Data

    • Analytics

      • Google Analytics 4

        Personal Data: browser information; city; device information; latitude (of city); longitude (of city); number of Users; session statistics; Trackers; Usage Data

    • Contacting the User

      • Phone contact

        Personal Data: phone number

      • Mailing list or newsletter

        Personal Data: email address

      • Contact form

        Personal Data: email address; first name; last name; various types of Data

    • Content commenting

      • Comment system managed directly

        Personal Data: email address; first name; last name; website

    • Data transfer outside the EU

      • Other legal basis for Data transfer abroad, Data transfer from the EU and/or Switzerland to the U.S based on Privacy Shield, Data transfer to countries that guarantee European standards and Data transfer abroad based on consent

        Personal Data: various types of Data

    • Displaying content from external platforms

      • Google Fonts, Google Maps widget, Instagram widget, Font Awesome and YouTube video widget

        Personal Data: Tracker; Usage Data

      • Gravatar

        Personal Data: email address; Usage Data

      • YouTube video widget (Privacy Enhanced Mode)

        Personal Data: Tracker; Universally unique identifier (UUID); Usage Data

    • Handling payments

      • Payment by bank transfer

        Personal Data: company name; first name; last name; payment info; physical address

    • Heat mapping and session recording

      • Smartlook

        Personal Data: Tracker; Usage Data; various types of Data as specified in the privacy policy of the service

    • Interaction with data collection platforms and other third parties

      • Mailchimp widget

        Personal Data: email address

    • Interaction with live chat platforms

      • Zendesk Chat

        Personal Data: email address; first name; last name; phone number

    • Interaction with support and feedback platforms

      • Zendesk Widget

        Personal Data: email address; first name; last name

    • Managing contacts and sending messages

      • Mailchimp

        Personal Data: email address

    • Managing support and contact requests

      • Zendesk

        Personal Data: various types of Data as specified in the privacy policy of the service

    • Registration and authentication provided directly by this Website

      • Direct registration

        Personal Data: billing address; city; company name; country; county; date of birth; email address; first name; house number; last name; phone number; physical address; state; Tax ID; User ID; username; various types of Data; ZIP/Postal code

    • Remarketing and behavioral targeting

      • Facebook Remarketing

        Personal Data: Tracker; Usage Data

      • Facebook Custom Audience

        Personal Data: email address; Tracker

    • Tag Management

      • Google Tag Manager

        Personal Data: Trackers; Usage Data

Information on opting out of interest-based advertising

In addition to any opt-out feature provided by any of the services listed in this document, Users may learn more on how to generally opt out of interest-based advertising within the dedicated section of the Cookie Policy.

Further information about the processing of Personal Data

    • AkomSession

      Cookie tecnico necessario al corretto funzionamento del sito

    • cookiebarpref

      Cookie tecnico che salva le scelte effettuate in merito ai cookie

    • cookiebarsetting

      Cookie tecnico che consente di non mostrare ripetutamente la barra dei cookie

    • Selling goods and services online

      The Personal Data collected are used to provide the User with services or to sell goods, including payment and possible delivery.
      The Personal Data collected to complete the payment may include the credit card, the bank account used for the transfer, or any other means of payment envisaged. The kind of Data collected by this Website depends on the payment system used.

Contact information

    • Owner and Data Controller

      ESATOUR srl
      Viale Mameli, 72/C
      61121 Pesaro Italy

      Owner contact email: info@esatourgroup.com