Privacy Policy of luke-roberts.com

This Website collects some Personal Data from its Users.

Personal Data collected for the following purposes and using the following services:

    • Advertising

      • Google Ad Manager and Facebook Lookalike Audience

        Personal Data: Cookies; Usage Data

    • Analytics

      • Google Analytics, Google Tag Manager, Facebook Ads conversion tracking (Facebook pixel), Google Ads conversion tracking and LinkedIn conversion tracking

        Personal Data: Cookies; Usage Data

    • Backup saving and management

      • Backup on Google Drive

        Personal Data: various types of Data as specified in the privacy policy of the service

    • Contacting the User

      • Mailing List or Newsletter

        Personal Data: Cookies; country; email address; first name; last name; Usage Data

    • Content performance and features testing (A/B testing)

      • Google Website Optimizer

        Personal Data: Cookies; Usage Data

    • Displaying content from external platforms

      • YouTube video widget and Google Maps widget

        Personal Data: Cookies; Usage Data

      • MyFonts and Google Fonts

        Personal Data: Usage Data; various types of Data as specified in the privacy policy of the service

    • Handling payments

      • Stripe, PayPal, Apple Pay, SOFORT, Amazon Payments and Klarna

        Personal Data: various types of Data as specified in the privacy policy of the service

    • Heat mapping and session recording

      • Hotjar Heat Maps & Recordings

        Personal Data: Cookies; Usage Data; various types of Data as specified in the privacy policy of the service

    • Hosting and backend infrastructure

      • Google Cloud Storage

        Personal Data: various types of Data as specified in the privacy policy of the service

    • Interaction with data collection platforms and other third parties

      • Mailchimp widget

        Personal Data: Cookies; email address; first name; last name; Usage Data

    • Interaction with external social networks and platforms

      • PayPal button and widgets

        Personal Data: Cookies; Usage Data

    • Interaction with live chat platforms

      • Zendesk Chat

        Personal Data: Cookies; country; Data communicated while using the service; email address; first name; last name; Usage Data

    • Interaction with online survey platforms

      • Hotjar Poll & Survey widgets

        Personal Data: Cookies; Usage Data; various types of Data

    • Interaction with support and feedback platforms

      • Zendesk Widget

        Personal Data: Cookies; country; email address; first name; last name; Usage Data

    • Managing contacts and sending messages

      • Mailchimp

        Personal Data: email address

    • Managing support and contact requests

      • Zendesk

        Personal Data: various types of Data as specified in the privacy policy of the service

    • Platform services and hosting

      • Shopify

        Personal Data: various types of Data as specified in the privacy policy of the service

    • Registration and authentication

      • Login with Amazon

        Personal Data: various types of Data as specified in the privacy policy of the service

    • Remarketing and behavioral targeting

      • Facebook Remarketing and Google Ad Manager Audience Extension

        Personal Data: Cookies; Usage Data

      • Facebook Custom Audience

        Personal Data: Cookies; email address

    • Traffic optimization and distribution

      • Cloudflare

        Personal Data: Cookies; various types of Data as specified in the privacy policy of the service

Further information about Personal Data

    • Selling goods and services online

      The Personal Data collected are used to provide the User with services or to sell goods, including payment and possible delivery.
      The Personal Data collected to complete the payment may include the credit card, the bank account used for the transfer, or any other means of payment envisaged. The kind of Data collected by this Website depends on the payment system used.

Contact information

    • Owner and Data Controller

      Luke Roberts GmbH - Hernalser Guertel 1/12, 1170 Vienna (Austria)

      Owner contact email: office@luke-roberts.com