Personal Data processed for the following purposes and using the following services:

• • Access to third-party accounts

    • Facebook account access

      Permissions: Chat; Contact email

  • Analytics

    • Google Analytics

      Personal Data: Trackers; Usage Data

  • Contacting the User

    • Contact form and Mailing list or newsletter

      Personal Data: email address; first name; last name

  • Data transfer outside of the UK

    • Data transfer abroad based on consent (UK) and Data transfer abroad based on standard contractual clauses (UK)

      Personal Data: various types of Data

  • Data transfer outside the EU

    • Data transfer abroad based on consent

      Personal Data: various types of Data

  • Displaying content from external platforms

    • Google Fonts and Instagram widget

      Personal Data: Trackers; Usage Data

  • Handling payments

    • PayPal

      Personal Data: billing address; email address; first name; last name; payment info; purchase history; username

    • Stripe

      Personal Data: billing address; email address; first name; last name; payment info; purchase history; various types of Data as specified in the privacy policy of the service

  • Interaction with external social networks and platforms

    • Facebook Like button and social widgets, Pinterest “Pin it” button and social widgets, PayPal button and widgets and Mix button and social widgets

      Personal Data: Trackers; Usage Data

  • Interaction with live chat platforms

    • Facebook Messenger Customer Chat

      Personal Data: Data communicated while using the service; Trackers; Usage Data

  • Managing contacts and sending messages

    • Klaviyo

      Personal Data: email address; first name; last name; phone number; physical address; purchase history; various types of Data

  • Managing data collection and online surveys

    • Data provided via online forms, managed directly

      Personal Data: answers to questions; billing address; city; contact info; email address; first name; last name; name; payment info; physical address; Usage Data

    • Facebook lead ads

      Personal Data: Data communicated while using the service

  • Platform services and hosting

    • Shopify

      Personal Data: billing address; device information; email address; first name; last name; payment info; phone number; shipping address; Usage Data

  • Registration and authentication

    • Log In with PayPal

      Personal Data: various types of Data as specified in the privacy policy of the service

    • Direct registration and profiling

      Personal Data: billing address; country; data relating to the point of sale; date of birth; email address; first name; house number; last name; password; physical address; shipping address; various types of Data; ZIP/Postal code

  • Remarketing and behavioural targeting

    • Klaviyo segmentation and social advertising

      Personal Data: device information; email address; purchase history; Trackers; Usage Data

    • Google Ads Remarketing, Facebook Remarketing and Remarketing with Google Analytics

      Personal Data: Trackers; Usage Data

    • Facebook Custom Audience

      Personal Data: email address; Trackers

  • SPAM protection

    • Google reCAPTCHA

      Personal Data: answers to questions; clicks; keypress events; motion sensor events; mouse movements; scroll position; touch events; Trackers; Usage Data

  • Tag Management

    • Google Tag Manager

      Personal Data: Usage Data

  • User database management

    • Klaviyo CRM

      Personal Data: city; email address; first name; last name; phone number; physical address; purchase history; Usage Data; various types of Data

Information on opting out of interest-based advertising

In addition to any opt-out feature provided by any of the services listed in this document, Users may learn more on how to generally opt out of interest-based advertising within the dedicated section of the Cookie Policy.

Further information about the processing of Personal Data

• • Selling goods and services online

    The Personal Data collected are used to provide the User with services or to sell goods, including payment and possible delivery.
    The Personal Data collected to complete the payment may include the credit card, the bank account used for the transfer, or any other means of payment envisaged. The kind of Data collected by potionlondon.com depends on the payment system used.

  • Preference Cookies

    Preference Cookies store the User preferences detected on potionlondon.com in the local domain such as, for example, their timezone and region.

  • Personal Data collected through sources other than the User

    The Owner of potionlondon.com may have legitimately collected Personal Data relating to Users without their knowledge by reusing or sourcing them from third parties on the grounds mentioned in the section specifying the legal basis of processing.
    Where the Owner has collected Personal Data in such a manner, Users may find specific information regarding the source within the relevant sections of this document or by contacting the Owner.

  • Equal protection of User Data

    Potionlondon.com shares User Data only with third parties carefully selected to ensure that they provide the same or equal protection of User Data as stated in this privacy policy and requested by applicable data protection laws. Further information on data processing and privacy practices by third parties can be found in their respective privacy policies.

Contact information

• • Owner and Data Controller

    Potion Health Limited,
    21 Ellis Street,
    London,
    England,
    SW1X 9AL

    Owner contact email: hello@potionlondon.com