Personal Data processed for the following purposes and using the following services:

• • Access to third-party accounts

    • Stripe account access

      Personal Data: various types of Data as specified in the privacy policy of the service

    • Youtube account access

      Personal Data: Trackers; Usage Data

    • Google Drive account access

      Personal Data: Data communicated while using the service

  • Advertising

    • Google Ad Manager

      Personal Data: Cookies; Usage Data

    • Google Ads conversion tracking and Meta ads conversion tracking (Meta pixel)

      Personal Data: Trackers; Usage Data

    • 3Q

      Personal Data: Tracker; Usage Data

  • Analytics

    • Wordpress Stats, Google Analytics and Analytics collected directly

      Personal Data: Cookies; Usage Data

    • Google Analytics Advertising Reporting Features

      Personal Data: Trackers; unique device identifiers for advertising (Google Advertiser ID or IDFA, for example); various types of Data as specified in the privacy policy of the service

    • Google Analytics Demographics and Interests reports

      Personal Data: Cookies; unique device identifiers for advertising (Google Advertiser ID or IDFA, for example)

    • Meta Events Manager and Adobe Analytics

      Personal Data: Trackers; Usage Data

    • Google Analytics 4

      Personal Data: Usage Data

    • Google Analytics for Firebase

      Personal Data: in-app purchases

    • YouTube Analytics and Reporting API

      Personal Data: Data communicated in order to use the Service

  • Backup saving and management

    • Backup on Google Drive

      Personal Data: various types of Data as specified in the privacy policy of the service

  • Connecting Data

    • Zapier

      Personal Data: city; date of birth; email address; first name; gender; last name; password; phone number; ZIP/Postal code

  • Contacting the User

    • Contact form

      Personal Data: address; city; date of birth; email address; first name; gender; last name; phone number; Various types of Data; ZIP/Postal code

    • Mailing list or newsletter

      Personal Data: email address; first name; last name

    • Integration of Freshsales with Freshdesk Messaging and/or Freshdesk

      Personal Data: email address; first name; last name; phone number

    • Zenoti and AnswerConnect

  • Device permissions for Personal Data access

    • Device permissions for Personal Data access

      Personal Data: Approximate location permission (non-continuous); Calendar permission; Phone permission; Precise location permission (non-continuous); Reminders permission; Storage permission

  • Displaying content from external platforms

    • Instagram widget, Google Maps widget, YouTube video widget and Google Programmable Search Engine

      Personal Data: Cookies; Usage Data

    • Google Fonts and Font Awesome

      Personal Data: Trackers; Usage Data

    • YouTube video widget (Privacy Enhanced Mode)

      Personal Data: Trackers; Universally unique identifier (UUID); Usage Data

    • YouTube IFrame Player

      Personal Data: Data communicated in order to use the Service

    • Adobe Fonts

      Personal Data: Usage Data; various types of Data as specified in the privacy policy of the service

  • Handling activities related to productivity

    • Gmail

      Personal Data: email address

    • Google Workspace

      Personal Data: city; company name; country; Data communicated while using the service; date of birth; device information

    • Basecamp

      Personal Data: email address; first name; last name; phone number

  • Handling payments

    • Square and Stripe

      Personal Data: various types of Data as specified in the privacy policy of the service

    • PayPal

      Personal Data: billing address; email address; first name; last name; phone number

    • Android Pay and Google Pay

      Personal Data: billing address; email address; first name; last name; phone number; purchase history; shipping address

    • Amazon Payments

      Personal Data: billing address

    • PayPal Payments Hub

      Personal Data: billing address; device information; email address; first name; last name; phone number; purchase history; Trackers

    • Apple Pay

      Personal Data: billing address; email address; first name; last name; phone number; purchase history; shipping address; Trackers; Usage Data

  • Heat mapping and session recording

    • Microsoft Clarity

      Personal Data: clicks

  • Hosting and backend infrastructure

    • SiteGround Hosting

      Personal Data: Trackers; Usage Data; various types of Data as specified in the privacy policy of the service

    • Google Cloud Storage

      Personal Data: various types of Data as specified in the privacy policy of the service

  • Interaction with data collection platforms and other third parties

    • Mailchimp widget and MailerLite widget

      Personal Data: email address; first name; last name; phone number

  • Interaction with external social networks and platforms

    • Twitter Tweet button and social widgets, Facebook Like button and social widgets and Pinterest “Pin it” button and social widgets

      Personal Data: Cookies; Usage Data

    • YouTube button and social widgets

      Personal Data: Usage Data

  • Interaction with live chat platforms

    • Freshdesk Messaging Widget

      Personal Data: Data communicated while using the service; email address; Trackers; Usage Data

  • Managing contacts and sending messages

    • Mailchimp

      Personal Data: email address

    • Sendgrid

      Personal Data: email address; first name; last name; phone number

    • Twilio

      Personal Data: phone number

  • Managing support and contact requests

    • Freshdesk

      Personal Data: Data communicated while using the service; various types of Data as specified in the privacy policy of the service

  • Platform services and hosting

    • Shopify

      Personal Data: various types of Data as specified in the privacy policy of the service

    • App Store Connect and Google Play Store

      Personal Data: Usage Data

  • Registration and authentication

    • Stripe OAuth and WordPress.com Single Sign On

      Personal Data: Trackers; various types of Data as specified in the privacy policy of the service

  • Remarketing and behavioral targeting

    • Google Ads Remarketing, Remarketing with Google Analytics and Google Ad Manager Audience Extension

      Personal Data: Cookies; Usage Data

  • SPAM protection

    • Google reCAPTCHA

      Personal Data: answers to questions; clicks; keypress events; motion sensor events; mouse movements; scroll position; touch events; Trackers; Usage Data

    • hCaptcha

      Personal Data: answers to questions

  • Tag Management

    • Google Tag Manager

      Personal Data: Usage Data

  • User database management

    • Freshsales

      Personal Data: various types of Data as specified in the privacy policy of the service

    • ZOHO CRM

      Personal Data: city; company name; country; date of birth; email address; first name; gender; invoicing information; language; last name; phone number; physical address

Information on opting out of interest-based advertising

In addition to any opt-out feature provided by any of the services listed in this document, Users may learn more on how to generally opt out of interest-based advertising within the dedicated section of the Cookie Policy.

Further information about the processing of Personal Data

• • Online bookings, mobile application, contact form, SMS or telephone calls

    Provider
    These Applications (Cliniko, Zenoti, Square, Acuity, Freshdesk)
    
    Purpose
    Contacting the User
    
    Personal Data collected
    First Name
    Last Name
    Gender
    Date of Birth
    Phone number(s)
    Address
    Email address
    Postal code
    City
    
    Card details
    When providing card details we may store your card details on file securely with Stripe / Square (Stripe / Square complies with the Payment Card Industry Data Security Standard (PCI DSS). Data is not readable / viewable by bodytonic clinic or members of the team at any time. You will be asked when making payment online if you agree with your card details being stored during the booking process.
    
    Privacy Policy
    In order to provide the best possible service we may store on our internal systems details that a person has provided. For example Name, Email and Mobile number. We’ll always comply with the Data Protection Act 1998, EU General Data Protection Regulation (GDPR) and all other relevant legislation.
    
    Telephone / video calls may be recorded for quality and training purposes.

  • Telephone / video calls, emails and SMS

    In order to provide the best possible service we may store on our internal systems details that a person has provided. For example Name, Email and Mobile number. We’ll always comply with the Data Protection Act 1998, EU General Data Protection Regulation (GDPR) and all other relevant legislation.
    
    Telephone / video calls may be recorded for quality and training purposes.

  • Refer a Friend Scheme

    The Refer a friend email will only be sent once to your friend. No further communications will be sent to your friends email address. All details provided will be deleted from our systems.

  • Selling goods and services online

    The Personal Data collected are used to provide the User with services or to sell goods, including payment and possible delivery.
    The Personal Data collected to complete the payment may include the credit card, the bank account used for the transfer, or any other means of payment envisaged. The kind of Data collected by this Application depends on the payment system used.

Contact information

• • Owner and Data Controller

    To request further information please write to: bodytonic clinic limited, 8 Quarles Park Road, Romford, RM6 4DE.

    Owner contact email: privacy@bodytonicclinic.co.uk