Privacy Policy of bodytonicclinic.co.uk

This Application collects some Personal Data from its Users.

Personal Data collected for the following purposes and using the following services:

    • Access to third-party accounts

      • Stripe account access

        Personal Data: various types of Data as specified in the privacy policy of the service

    • Advertising

      • Google Ad Manager

        Personal Data: Cookies; Usage Data

    • Analytics

      • Wordpress Stats, Google Analytics, Display Advertising extension for Google Analytics, Google Ads conversion tracking and Analytics collected directly

        Personal Data: Cookies; Usage Data

      • Google Analytics Demographics and Interests reports

        Personal Data: Cookies; unique device identifiers for advertising (Google Advertiser ID or IDFA, for example)

    • Backup saving and management

      • Backup on Google Drive

        Personal Data: various types of Data as specified in the privacy policy of the service

    • Contacting the User

      • Contact form

        Personal Data: address; city; date of birth; email address; first name; gender; last name; phone number; Various types of Data; ZIP/Postal code

      • Mailing List or Newsletter

        Personal Data: email address; first name; last name

      • Integration of Freshsales with Freshchat and/or Freshdesk

        Personal Data: email address; first name; last name; phone number

    • Device permissions for Personal Data access

      • Device permissions for Personal Data access

        Personal Data: Approximate location permission (non-continuous); Calendar permission; Phone permission; Precise location permission (non-continuous); Reminders permission; Storage permission

    • Displaying content from external platforms

      • Instagram widget, Google Maps widget, YouTube video widget and Google Site Search

        Personal Data: Cookies; Usage Data

      • Google Fonts

        Personal Data: Usage Data; various types of Data as specified in the privacy policy of the service

    • Handling payments

      • WorldPay, Square and Stripe

        Personal Data: various types of Data as specified in the privacy policy of the service

    • Interaction with external social networks and platforms

      • Twitter Tweet button and social widgets, Facebook Like button and social widgets and Pinterest “Pin it” button and social widgets

        Personal Data: Cookies; Usage Data

      • YouTube button and social widgets

        Personal Data: Usage Data

    • Interaction with live chat platforms

      • Freshchat Widget

        Personal Data: Cookies; email address; Usage Data

    • Managing contacts and sending messages

      • Mailchimp

        Personal Data: email address

    • Managing support and contact requests

      • Freshdesk

        Personal Data: various types of Data as specified in the privacy policy of the service

    • Operations

      • Synergy8

    • Platform services and hosting

      • Shopify

        Personal Data: various types of Data as specified in the privacy policy of the service

    • Registration and authentication

      • Stripe OAuth and WordPress.com Single Sign On

        Personal Data: various types of Data as specified in the privacy policy of the service

    • Remarketing and behavioral targeting

      • Google Ads Remarketing, Remarketing with Google Analytics and Google Ad Manager Audience Extension

        Personal Data: Cookies; Usage Data

    • SPAM protection

      • Google reCAPTCHA

        Personal Data: Cookies; Usage Data

    • Tag Management

      • Google Tag Manager

        Personal Data: Usage Data

    • User database management

      • Freshsales

        Personal Data: various types of Data as specified in the privacy policy of the service

Further information about Personal Data

    • Online bookings, mobile application, contact form, SMS or telephone calls

      Provider
      These Applications (Cliniko, Telehealth, Square, Acuity, Freshdesk)

      Purpose
      Contacting the User

      Personal Data collected
      First Name
      Last Name
      Gender
      Date of Birth
      Phone number(s)
      Address
      Email address
      Postal code
      City

      Card details
      When providing card details we may store your card details on file securely with Stripe / Square (Stripe / Square complies with the Payment Card Industry Data Security Standard (PCI DSS). Data is not readable / viewable by bodytonic clinic or members of the team at any time. You will be asked when making payment online if you agree with your card details being stored during the booking process.

      Privacy Policy
      In order to provide the best possible service we may store on our internal systems details that a person has provided. For example Name, Email and Mobile number. We’ll always comply with the Data Protection Act 1998, EU General Data Protection Regulation (GDPR) and all other relevant legislation.

      Telephone / video calls may be recorded for quality and training purposes.

    • Telephone / video calls, emails and SMS

      In order to provide the best possible service we may store on our internal systems details that a person has provided. For example Name, Email and Mobile number. We’ll always comply with the Data Protection Act 1998, EU General Data Protection Regulation (GDPR) and all other relevant legislation.

      Telephone / video calls may be recorded for quality and training purposes.

    • Refer a Friend Scheme

      The Refer a friend email will only be sent once to your friend. No further communications will be sent to your friends email address. All details provided will be deleted from our systems.

    • Selling goods and services online

      The Personal Data collected are used to provide the User with services or to sell goods, including payment and possible delivery.
      The Personal Data collected to complete the payment may include the credit card, the bank account used for the transfer, or any other means of payment envisaged. The kind of Data collected by this Application depends on the payment system used.

Contact information

    • Owner and Data Controller

      Terry Mitchell - bodytonic clinic limited

      Owner contact email: privacy@bodytonicclinic.co.uk