Privacy Policy of www.scantrust.com

Www.scantrust.com collects some Personal Data from its Users.

Personal Data processed for the following purposes and using the following services:

    • Analytics

      • HubSpot Analytics

        Personal Data: Tracker; Usage Data

    • Contacting the User

      • Mailing list or newsletter

        Personal Data: company name; email address; first name; last name; website

    • Displaying content from external platforms

      • Video Vimeo

        Personal Data: Trackers; Usage Data

    • Heat mapping and session recording

      • Crazy Egg

        Personal Data: Tracker; Usage Data

    • User database management

      • HubSpot CRM

        Personal Data: email address; phone number; various types of Data as specified in the privacy policy of the service

Further information about the processing of Personal Data

    • Responsible disclosure

      Responsible disclosure policy

      Principles
      We consider the security of our systems a top priority. But no matter how much effort we put into system security, there can still be vulnerabilities present.

      If you discover a vulnerability, we would like to know about it so we can take steps to address it as quickly as possible. We would like to ask you to help us better protect our clients and our systems.
      Please do the following:

      E-mail your findings to dpo@scantrust.com.

      Do not take advantage of the vulnerability or problem you have discovered, for example by downloading more data than necessary to demonstrate the vulnerability or deleting or modifying other people's data;

      Do not reveal the problem to others until it has been resolved;

      Do not use attacks on physical security, social engineering, distributed denial of service, spam or applications of third parties; and

      Do provide sufficient information to reproduce the problem, so we will be able to resolve it as quickly as possible. Usually, the IP address or the URL of the affected system and a description of the vulnerability will be sufficient, but complex vulnerabilities may require further explanation.

      What we promise:
      We will respond to your report within 3 business days with our evaluation of the report and an expected resolution date;

      If you have followed the instructions above, we will not take any legal action against you in regard to the report;

      We will handle your report with strict confidentiality, and not pass on your personal details to third parties without your permission;

      We will keep you informed of the progress towards resolving the problem;
      In the public information concerning the problem reported, we will give your name as the discoverer of the problem (unless you desire otherwise); and

      As a token of our gratitude for your assistance, management team might consider to offer a reward for every report of a security problem that was not yet known to us. The reward will be determined based on the severity of the leak and the quality of the report.

      We strive to resolve all problems as quickly as possible, and we would like to play an active role in the ultimate publication on the problem after it is resolved.

Contact information

    • Owner and Data Controller

      Scantrust SA
      EPFL Innovation Park,
      PSE-D CH-1015,
      Lausanne,
      Switzerland,

      Owner contact email: support@scantrust.com