Privacy Policy of fivefoldgroup.com

Fivefoldgroup.com collects some Personal Data from its Users.

Personal Data collected for the following purposes and using the following services:

    • Analytics

      • Google Analytics

        Personal Data: Cookies; Usage Data

    • Contacting the User

      • Contact form

        Personal Data: address; city; company name; country; email address; fax number; field of activity; first name; last name; number of employees; phone number; profession; province; state; various types of Data; VAT Number; website; ZIP/Postal code

      • Mailing list or newsletter

        Personal Data: address; city; company name; Cookies; country; date of birth; email address; first name; gender; last name; phone number; profession; province; state; Usage Data; website; ZIP/Postal code

    • Displaying content from external platforms

      • Google Maps widget

        Personal Data: Cookies; Usage Data

    • Heat mapping and session recording

      • Hotjar Heat Maps & Recordings

        Personal Data: Cookies; Usage Data; various types of Data as specified in the privacy policy of the service

    • Interaction with live chat platforms

      • Zendesk Chat

        Personal Data: address; company name; Cookies; country; Data communicated while using the service; email address; first name; last name; phone number; Usage Data

      • LiveChat Widget

        Personal Data: Cookies; Data communicated while using the service; Usage Data

    • Interaction with support and feedback platforms

      • Zendesk Widget

        Personal Data: address; company name; Cookies; country; date of birth; email address; first name; gender; last name; phone number; Usage Data; username

    • Managing support and contact requests

      • Zendesk

        Personal Data: various types of Data as specified in the privacy policy of the service

    • Registration and authentication

      • Facebook Authentication

        Personal Data: various types of Data as specified in the privacy policy of the service

    • User database management

      • Pardot, Salesforce Marketing Cloud and Salesforce Sales Cloud

        Personal Data: various types of Data as specified in the privacy policy of the service

Contact information

    • Owner and Data Controller

      FiveFold s.r.l.
      Via Roma, 109
      82020 Circello (BN) - Italia

      Owner contact email: amministrazione@fivefoldgroup.com