Privacy Policy of Hula Shop

Hula Shop collects some Personal Data from its Users.

Personal Data processed for the following purposes and using the following services:

    • Advertising

      • Google Ads conversion tracking, Google Ad Manager, Meta ads conversion tracking (Meta pixel), X Ads conversion tracking, Shopalyst, Adgoon conversion tracking, Demandbase conversion tracking and Query Click

        Personal Data: Trackers; Usage Data

      • Pinterest Ads

        Personal Data: device information; email address; Trackers; unique device identifiers for advertising (Google Advertiser ID or IDFA, for example); User ID

    • Analytics

      • Google Analytics (Universal Analytics) and Google Analytics (Universal Analytics) with anonymised IP

        Personal Data: Trackers; Usage Data

      • Google Analytics Advertising Reporting Features

        Personal Data: Trackers; unique device identifiers for advertising (Google Advertiser ID or IDFA, for example); various types of Data as specified in the privacy policy of the service

      • Google Analytics Demographics and Interests reports

        Personal Data: Trackers; unique device identifiers for advertising (Google Advertiser ID or IDFA, for example)

      • Google Analytics 4

        Personal Data: browser information; city; device information; latitude (of city); longitude (of city); number of Users; session statistics; Trackers; Usage Data

    • Contacting the User

      • Contact form

        Personal Data: city; country; county; date of birth; email address; first name; gender; last name; phone number; physical address; various types of Data; ZIP/Postal code

      • Phone contact

        Personal Data: phone number

      • Mailing list or newsletter

        Personal Data: city; country; date of birth; email address; first name; last name; phone number; physical address; Trackers; Usage Data; ZIP/Postal code

    • Content performance and features testing (A/B testing)

      • Google Optimize and Google Optimize 360

        Personal Data: Trackers; Usage Data

    • Data transfer outside the EU

      • Other legal basis for Data transfer abroad, Data transfer to countries that guarantee European standards, Data transfer abroad based on consent and Data transfer abroad based on standard contractual clauses

        Personal Data: various types of Data

    • Displaying content from external platforms

      • Google Fonts

        Personal Data: Trackers; Usage Data

    • Handling payments

      • PayPal and Gestpay Banca Sella

        Personal Data: various types of Data as specified in the privacy policy of the service

      • PayPal Carrier Payments

        Personal Data: billing address; device information; email address; first name; last name; payment info; phone number; purchase history; Trackers; Usage Data; various types of Data as specified in the privacy policy of the service

      • PayPal Payments Hub

        Personal Data: billing address; device information; email address; first name; last name; password; payment info; phone number; purchase history; Trackers; Usage Data; username; various types of Data as specified in the privacy policy of the service

    • Heat mapping and session recording

      • Inspectlet

        Personal Data: Trackers; Usage Data

    • Interaction with data collection platforms and other third parties

      • Mailchimp widget

        Personal Data: email address; first name; last name; phone number; Trackers; Usage Data

    • Interaction with external social networks and platforms

      • Twitter Tweet button and social widgets, Facebook Like button and social widgets and PayPal button and widgets

        Personal Data: Trackers; Usage Data

    • Location-based interactions

      • Geolocation

        Personal Data: geographic position

    • Managing contacts and sending messages

      • Mailchimp

        Personal Data: country; date of birth; email address; first name; last name; phone number; physical address; Trackers; Usage Data; username

      • Mailgun

        Personal Data: country; date of birth; email address; first name; gender; last name; phone number; physical address; Trackers; Usage Data

      • Vertigo Media

        Personal Data: email address; Trackers; Usage Data

    • Platform services and hosting

      • Shopify

        Personal Data: billing address; device information; email address; first name; last name; payment info; phone number; shipping address; Trackers; Usage Data

      • GoDaddy Web Hosting

        Personal Data: device information; Usage Data

    • Registration and authentication

      • Mailchimp OAuth and Log In with PayPal

        Personal Data: various types of Data as specified in the privacy policy of the service

    • Registration and authentication provided directly by Hula Shop

      • Direct registration

        Personal Data: ZIP/Postal code

    • Remarketing and behavioural targeting

      • Facebook Remarketing and Google Ad Manager Audience Extension

        Personal Data: Trackers; Usage Data

    • Tag management

      • Google Tag Manager

        Personal Data: Usage Data

    • Traffic optimisation and distribution

      • Bunny CDN

        Personal Data: Usage Data

Information on opting out of interest-based advertising

In addition to any opt-out feature provided by any of the services listed in this document, Users may learn more on how to generally opt out of interest-based advertising within the dedicated section of the Cookie Policy.

Further information about the processing of Personal Data

    • Analysis and predictions based on the User’s Data (“profiling”)

      The Owner may use the Personal and Usage Data collected through Hula Shop to create or update User profiles. This type of Data processing allows the Owner to evaluate User choices, preferences and behaviour for the purposes outlined in the respective section of this document.
      User profiles can also be created through the use of automated tools like algorithms, which can also be provided by third parties. To find out more about the profiling activities performed, Users can check the relevant sections of this document.
      The User always has a right to object to this kind of profiling activity. To find out more about the User's rights and how to exercise them, the User is invited to consult the section of this document outlining the rights of the User.

    • Personal Data collected through sources other than the User

      The Owner of Hula Shop may have legitimately collected Personal Data relating to Users without their knowledge by reusing or sourcing them from third parties on the grounds mentioned in the section specifying the legal basis of processing.
      Where the Owner has collected Personal Data in such a manner, Users may find specific information regarding the source within the relevant sections of this document or by contacting the Owner.

    • User identification via a universally unique identifier (UUID)

      Hula Shop may track Users by storing a so-called universally unique identifier (or short UUID) for analytics purposes or for storing Users' preferences. This identifier is generated upon installation of this Application, it persists between Application launches and updates, but it is lost when the User deletes the Application. A reinstall generates a new UUID.

    • Unique device identification

      Hula Shop may track Users by storing a unique identifier of their device, for analytics purposes or for storing Users' preferences.

    • Automated decision-making

      Automated decision-making means that a decision which is likely to have legal effects or similarly significant effects on the User, is taken solely by technological means, without any human intervention. Hula Shop may use the User's Personal Data to make decisions entirely or partially based on automated processes according to the purposes outlined in this document. Hula Shop adopts automated decision-making processes as far as necessary to enter into or perform a contract between User and Owner, or on the basis of the User’s explicit consent, where such consent is required by the law.
      Automated decisions are made by technological means – mostly based on algorithms subject to predefined criteria – which may also be provided by third parties.
      The rationale behind the automated decision making is:

      • to enable or otherwise improve the decision-making process;
      • to grant Users fair and unbiased treatment based on consistent and uniform criteria;
      • to reduce the potential harm derived from human error, personal bias and the like which may potentially lead to discrimination or imbalance in the treatment of individuals etc.;
      • to reduce the risk of User's failure to meet their obligation under a contract. To find out more about the purposes, the third-party services, if any, and any specific rationale for automated decisions used within Hula Shop, Users can check the relevant sections in this document.

      Consequences of automated decision-making processes for Users and rights of Users subjected to it

      As a consequence, Users subject to such processing, are entitled to exercise specific rights aimed at preventing or otherwise limiting the potential effects of the automated decisions taken.
      In particular, Users have the right to:

      • obtain an explanation about any decision taken as a result of automated decision-making and express their point of view regarding this decision;
      • challenge a decision by asking the Owner to reconsider it or take a new decision on a different basis;
      • request and obtain from the Owner human intervention on such processing.

      To learn more about the User’s rights and the means to exercise them, the User is invited to consult the section of this document relating to the rights of the User.

    • Selling goods and services online

      The Personal Data collected are used to provide the User with services or to sell goods, including payment and possible delivery.
      The Personal Data collected to complete the payment may include the credit card, the bank account used for the transfer, or any other means of payment envisaged. The kind of Data collected by Hula Shop depends on the payment system used.

Contact information

    • Owner and Data Controller

      Hula Shop - Fenice SRL-Via Leonardo Gallucci 19-88900 Crotone

      Owner contact email: servizioclienti@hulashop.it