Privacy Policy of network.gg

Personal Data processed for the following purposes and using the following services:

• • Analytics

    • Google Analytics (Universal Analytics)

      Personal Data: Trackers; Usage Data

    • Google Analytics 4

      Personal Data: Usage Data

  • Contacting the User

    • Contact form

      Personal Data: email address; first name; last name

  • Displaying content from external platforms

    • Google Fonts

      Personal Data: Usage Data; various types of Data as specified in the privacy policy of the service

  • Hosting and backend infrastructure

    • Microsoft Azure

      Personal Data: various types of Data as specified in the privacy policy of the service

  • Managing contacts and sending messages

    • Campaign Monitor

      Personal Data: email address

  • Tag management

    • Google Tag Manager

      Personal Data: Usage Data

Further information about the processing of Personal Data

• • Telephone Calls:

    We may record inbound and outbound telephone calls from time to time. This may include the caller’s voice, phone number, and the information discussed during the call. We use call recordings to (a) maintain accurate records of communications and instructions, (b) support quality assurance and staff training, and (c) help manage complaints, disputes, and regulatory or legal queries. Our lawful basis is our legitimate interests in running and protecting our business and providing a reliable service, and where relevant the performance of a contract or taking steps at your request prior to entering into a contract. We do not record payment card information. If payment is taken by phone, we pause recording or use a secure payment method. We retain call recordings for up to 7 years unless a longer period is required to deal with a complaint, dispute, regulatory request, or legal obligation. Recordings may be shared with insurers, our professional advisers, auditors, IT and telephony providers acting on our instructions, and regulators or law enforcement where required.

Contact information

• • Owner and Data Controller

    Data Protection Registration Number: 10702
    Network Insurance & Financial Planning
    Network House,
    3 Jubilee Terrace,
    South Esplanade,
    St Peter Port,
    Guernsey,
    GY1 1AH

    Owner contact email: admin@network.gg