Personal Data processed for the following purposes and using the following services:

• • Access to third-party accounts

    • Stripe account access

      Personal Data: Data communicated while using the service; device information; email address; first name; last name; password; payment info; Trackers; Usage Data; username

  • Advertising

    • Meta ads conversion tracking (Meta pixel) and Facebook Lookalike Audience

      Personal Data: Trackers; Usage Data

  • Analytics

    • Google Analytics and Meta Events Manager

      Personal Data: Trackers; Usage Data

    • Google Analytics 4

      Personal Data: browser information; city; device information; latitude (of city); longitude (of city); number of Users; session statistics; Trackers; Usage Data

    • Google Analytics for Firebase

      Personal Data: Application opens; Application updates; device information; geography/region; In-app purchases; launches; number of sessions; number of Users; operating systems; session duration; Trackers; unique device identifiers for advertising (Google Advertiser ID or IDFA, for example); Usage Data

    • YouTube Analytics and Reporting API

      Personal Data: Data communicated in order to use the Service; Data communicated while using the service; device information; Trackers; Usage Data; User ID

  • Contacting the User

    • Mailing list or newsletter

      Personal Data: country; email address; first name; last name

  • Device permissions for Personal Data access

    • Device permissions for Personal Data access

      Personal Data: Camera permission, without saving or recording

  • Displaying content from external platforms

    • Google Fonts and YouTube video widget

      Personal Data: Trackers; Usage Data

    • Google Maps widget

      Personal Data: Trackers

    • MapKit

      Personal Data: device information; geographic position; language; product interaction; time zone; Usage Data

    • YouTube IFrame Player and YouTube Data API

      Personal Data: Data communicated in order to use the Service; Data communicated while using the service; device information; Trackers; Usage Data; User ID

  • Handling payments

    • Apple Pay

      Personal Data: billing address; email address; first name; last name; payment info; phone number; Usage Data; various types of Data as specified in the privacy policy of the service

    • Stripe

      Personal Data: billing address; email address; first name; last name; payment info; purchase history; Trackers; Usage Data; various types of Data as specified in the privacy policy of the service

  • Heat mapping and session recording

    • Microsoft Clarity

      Personal Data: clicks; country; custom events; device information; diagnostic events; interaction events; layout details; mouse movements; page events; positional information; scroll-to-page interactions; session duration; time zone; Trackers; Usage Data

  • Hosting and backend infrastructure

    • Firebase Cloud Firestore, Firebase Cloud Functions and Firebase Cloud Storage

      Personal Data: Usage Data; various types of Data as specified in the privacy policy of the service

    • Firebase Hosting

      Personal Data: various types of Data as specified in the privacy policy of the service

  • Infrastructure monitoring

    • Sentry

      Personal Data: various types of Data as specified in the privacy policy of the service

  • Location-based interactions

    • Geolocation

      Personal Data: coarse location; geographic position; precise location

  • Managing contacts and sending messages

    • Sendgrid

      Personal Data: country; email address; first name

  • Registration and authentication

    • Facebook Authentication

      Personal Data: Trackers; various types of Data as specified in the privacy policy of the service

    • Facebook Oauth

      Personal Data: Trackers; various types of Data

    • Firebase Authentication

      Personal Data: email address; first name; last name; password; phone number; profile picture; social media accounts ; username

    • Sign in with Apple

      Personal Data: city; country; date of birth; email address; first name; geography/region; last name; password; phone number; profile picture; User ID

  • Remarketing and behavioral targeting

    • Facebook Custom Audience

      Personal Data: email address; Trackers

    • Facebook Remarketing

      Personal Data: Trackers; Usage Data

  • Tag Management

    • Google Tag Manager

      Personal Data: Trackers; Usage Data

Information on opting out of interest-based advertising

In addition to any opt-out feature provided by any of the services listed in this document, Users may learn more on how to generally opt out of interest-based advertising within the dedicated section of the Cookie Policy.

Further information about the processing of Personal Data

• • Push notifications for direct marketing

    This Application may send push notifications to the User for the purpose of direct marketing (to propose services and products provided by third parties or unrelated to the product or service provided by this Application).

    Users may in most cases opt-out of receiving push notifications by visiting their device settings, such as the notification settings for mobile phones, and then changing those settings for this Application or all of the apps on the particular device.

    Users must be aware that disabling push notifications may negatively affect the utility of this Application.

    Besides applicable device settings, the User may also make use of the rights described under User rights in the relevant section of this privacy policy.

  • Selling goods and services online

    The Personal Data collected are used to provide the User with services or to sell goods, including payment and possible delivery.
    The Personal Data collected to complete the payment may include the credit card, the bank account used for the transfer, or any other means of payment envisaged. The kind of Data collected by this Application depends on the payment system used.

Contact information

• • Owner and Data Controller

    robin heat GmbH
    Baumhofstr. 45
    44799 Bochum
    Germany

    Owner contact email: support@mxtickets.zendesk.com