Privacy Policy of Vitec Imaging Solutions

This Website collects some Personal Data from its Users.

Personal Data collected for the following purposes and using the following services:

    • Advertising

      • Webgains, Microsoft Advertising, Facebook Lookalike Audience, Google AdSense, Google Ad Manager and Google Ads Similar audiences

        Personal Data: Cookies; Usage Data

      • Direct Email Marketing (DEM)

        Personal Data: email address; first name; last name

      • Facebook Audience Network

        Personal Data: Cookies; unique device identifiers for advertising (Google Advertiser ID or IDFA, for example); Usage Data

    • Analytics

      • Google Analytics, Google Analytics with anonymized IP, Hotjar Form Analysis & Conversion Funnels, Yahoo Advertising conversion tracking, Countly, Facebook Ads conversion tracking (Facebook pixel), Google Ads conversion tracking and Yandex Metrica

        Personal Data: Cookies; Usage Data

    • Contacting the User

      • Contact form

        Personal Data: address; city; company name; country; county; date of birth; email address; fax number; field of activity; first name; gender; last name; phone number; state; various types of Data; VAT Number; website; ZIP/Postal code

      • Mailing list or newsletter

        Personal Data: address; city; company name; Cookies; country; county; date of birth; email address; first name; gender; last name; phone number; profession; state; Usage Data; website; ZIP/Postal code

      • Phone contact

        Personal Data: phone number

    • Content performance and features testing (A/B testing)

      • Google Optimize

        Personal Data: Cookies; Usage Data

    • Data transfer outside the EU

      • Data transfer from the EU and/or Switzerland to the U.S based on Privacy Shield, Data transfer abroad based on standard contractual clauses and Data transfer to countries that guarantee European standards

        Personal Data: various types of Data

    • Displaying content from external platforms

      • Google Maps widget, Instagram widget, Vimeo video and YouTube video widget

        Personal Data: Cookies; Usage Data

      • YouTube video widget without cookies and Font Awesome

        Personal Data: Usage Data

      • Fonts.com Web Fonts, Google Fonts and MyFonts

        Personal Data: Usage Data; various types of Data as specified in the privacy policy of the service

    • Handling payments

      • Adyen, Amazon Payments, Android Pay, Apple Pay, Google Pay, PayPal and SOFORT

        Personal Data: various types of Data as specified in the privacy policy of the service

      • Payment by bank transfer

        Personal Data: address; company name; first name; last name; payment data

    • Heat mapping and session recording

      • Crazy Egg

        Personal Data: Cookies; Usage Data

      • Hotjar Heat Maps & Recordings

        Personal Data: Cookies; Usage Data; various types of Data as specified in the privacy policy of the service

    • Hosting and backend infrastructure

      • Amazon Web Services (AWS)

        Personal Data: various types of Data as specified in the privacy policy of the service

      • iubenda Consent Solution

        Personal Data: Data communicated while using the service

    • Infrastructure monitoring

      • New Relic and Nagios

        Personal Data: Cookies; Usage Data; various types of Data as specified in the privacy policy of the service

    • Interaction with data collection platforms and other third parties

      • Hotjar Recruit User Testers

        Personal Data: Cookies; Usage Data; various types of Data

    • Interaction with external social networks and platforms

      • Facebook Like button and social widgets

        Personal Data: Cookies; Usage Data

    • Interaction with online survey platforms

      • Hotjar Poll & Survey widgets

        Personal Data: Cookies; Usage Data; various types of Data

    • Location-based interactions

      • Geolocation and Non-continuous geolocation

        Personal Data: geographic position

    • Managing contacts and sending messages

      • Sendwithus

        Personal Data: Email; Usage Data

    • Managing data collection and online surveys

      • Hotjar surveys

        Personal Data: address; company name; Cookies; country; Data communicated while using the service; date of birth; email address; first name; gender; geographic position; last name; number of employees; password; phone number; profession; state; Tax ID; Usage Data; username; VAT Number; website

      • Facebook lead ads

        Personal Data: address; city; company name; Cookies; country; Data communicated while using the service; date of birth; email address; first name; gender; last name; marital status; phone number; profession; state; Usage Data; ZIP/Postal code

    • Remarketing and behavioral targeting

      • Facebook Custom Audience

        Personal Data: Cookies; email address

      • Facebook Remarketing, Google Ad Manager Audience Extension and Google Ads Remarketing

        Personal Data: Cookies; Usage Data

    • Social features

      • Inviting and suggesting friends

        Personal Data: various types of Data

    • SPAM protection

      • Google reCAPTCHA

        Personal Data: Cookies; Usage Data

      • Akismet

        Personal Data: various types of Data as specified in the privacy policy of the service

    • Tag Management

      • Google Tag Manager

        Personal Data: Usage Data

Further information about Personal Data

    • TrustPilot Reviews

      https://legal.trustpilot.com/end-user-privacy-terms

    • LiveHelp Chat & Ticketing

      https://www.livehelp.it/en/privacy
      https://www.livehelp.it/en/cookie-policy

    • Selling goods and services online

      The Personal Data collected are used to provide the User with services or to sell goods, including payment and possible delivery.
      The Personal Data collected to complete the payment may include the credit card, the bank account used for the transfer, or any other means of payment envisaged. The kind of Data collected by this Website depends on the payment system used.

    • CCPA: Collection of personal information about consumers aged 13 to 16

      We collect personal information of consumers between the age of 13 and 16 and won't sell their data unless those consumers have opted-in.

    • CCPA: Collection of personal information about consumers below the age of 13

      We collect personal information of consumers below the age of 13 and won't sell their data unless their parents or guardians have opted-in on behalf of those minors.

    • CCPA: Collection of personal information about minors

      We do not knowingly collect personal information of consumers who are below the age of 16.

    • Access the address book

      This Website may request access to your address book.

    • Push notifications

      This Website may send push notifications to the User to achieve the purposes outlined in this privacy policy.

      Users may in most cases opt-out of receiving push notifications by visiting their device settings, such as the notification settings for mobile phones, and then change those settings for this Website, some or all of the apps on the particular device.
      Users must be aware that disabling push notifications may negatively affect the utility of this Website.

    • Push notifications for direct marketing

      This Website may send push notifications to the User for the purpose of direct marketing (to propose services and products provided by third parties or unrelated to the product or service provided by this Website).

      Users may in most cases opt-out of receiving push notifications by visiting their device settings, such as the notification settings for mobile phones, and then changing those settings for this Website or all of the apps on the particular device.

      Users must be aware that disabling push notifications may negatively affect the utility of this Website.

      Besides applicable device settings, the User may also make use of the rights described under User rights in the relevant section of this privacy policy.

    • Push notifications based on the User's geographic location

      This Website may use the User's geographic location to send push notifications for the purposes outlined in this privacy policy.

      Users may in most cases opt-out of receiving push notifications by visiting their device settings, such as the notification settings for mobile phones, and then changing those settings for some or all of the apps on the particular device.

      Users must be aware that disabling push notifications may negatively affect the utility of this Website.

Contact information

    • Owner and Data Controller

      The Data Controllers for the information provided through our websites are as follows:

      - Vitec Imaging Solutions Spa

      - Vitecgroup Italia Spa, Joint Controller as defined in article 26 of Reg. 679/16 based on agreement of joint controllership for personal data’s processing, the information contained in which is accessible by contacting the following address (hereinafter referred to as "the Companies")

      Both Companies based in Italy, Via Valsugana 100 – 36022 Cassola (VI), email privacy.imaging@vitecgroup.com (as well as the local distributor Vitec Imaging Distribution or the third party distributor listed in the footer).

      Owner contact email: privacy.imaging@vitecgroup.com