Privacy Policy of HelpSite

This Application collects some Personal Data from its Users.

Personal Data collected for the following purposes and using the following services:

    • Advertising

      • Google AdSense

        Personal Data: Cookies; Usage Data

    • Analytics

      • Analytics collected directly, Google Analytics, Google Ads conversion tracking and Twitter Ads conversion tracking

        Personal Data: Cookies; Usage Data

      • User ID extension for Google Analytics

        Personal Data: Cookies

    • Contacting the User

      • Contact form

        Personal Data: email address; first name; last name; various types of Data; website

      • Mailing list or newsletter

        Personal Data: company name; Cookies; country; email address; first name; last name; Usage Data; website

    • Displaying content from external platforms

      • Google Fonts

        Personal Data: Usage Data; various types of Data as specified in the privacy policy of the service

      • Gravatar

        Personal Data: email address; Usage Data

    • Handling payments

      • Stripe

        Personal Data: various types of Data as specified in the privacy policy of the service

    • Hosting and backend infrastructure

      • Algolia, Heroku and Amazon Web Services (AWS)

        Personal Data: various types of Data as specified in the privacy policy of the service

    • Infrastructure monitoring

      • New Relic

        Personal Data: various types of Data as specified in the privacy policy of the service

    • Managing contacts and sending messages

      • Sendwithus

        Personal Data: Email; Usage Data

    • Remarketing and behavioral targeting

      • Twitter Remarketing

        Personal Data: Cookies; Usage Data

      • Twitter Tailored Audiences

        Personal Data: Cookies; email address

    • SPAM protection

      • Google reCAPTCHA

        Personal Data: Cookies; Usage Data

    • Tag Management

      • Segment

        Personal Data: Cookies; Usage Data

    • Traffic optimization and distribution

      • Cloudflare

        Personal Data: Cookies; various types of Data as specified in the privacy policy of the service

    • User database management

      • Intercom

        Personal Data: Cookies; email address; Usage Data; various types of Data as specified in the privacy policy of the service

Further information about Personal Data

    • Selling goods and services online

      The Personal Data collected are used to provide the User with services or to sell goods, including payment and possible delivery.
      The Personal Data collected to complete the payment may include the credit card, the bank account used for the transfer, or any other means of payment envisaged. The kind of Data collected by this Application depends on the payment system used.

Contact information

    • Owner and Data Controller

      HelpSite

      Owner contact email: info@helpsite.com