Privacy Policy of bramblehedge.com.au

This Application collects some Personal Data from its Users.

Personal Data collected for the following purposes and using the following services:

    • Advertising

      • Google Ads Similar audiences and Google Ad Manager

        Personal Data: Tracker; Usage Data

      • Facebook Audience Network

        Personal Data: Tracker; unique device identifiers for advertising (Google Advertiser ID or IDFA, for example); Usage Data

    • Analytics

      • Google Analytics, Google Ads conversion tracking and Facebook Ads conversion tracking (Facebook pixel)

        Personal Data: Tracker; Usage Data

    • Displaying content from external platforms

      • Font Awesome

        Personal Data: Usage Data

    • Handling payments

      • Apple Pay

        Personal Data: various types of Data as specified in the privacy policy of the service

    • Hosting and backend infrastructure

      • Google Cloud Storage and Google App Engine

        Personal Data: various types of Data as specified in the privacy policy of the service

    • Infrastructure monitoring

      • Sentry

        Personal Data: various types of Data as specified in the privacy policy of the service

    • Interaction with external social networks and platforms

      • Twitter Tweet button and social widgets

        Personal Data: Tracker; Usage Data

    • Interaction with live chat platforms

      • Tawk.to Widget

        Personal Data: Data communicated while using the service; Tracker; Usage Data

    • Platform services and hosting

      • Shopify

        Personal Data: various types of Data as specified in the privacy policy of the service

    • Remarketing and behavioral targeting

      • Google Ads Remarketing and Google Ad Manager Audience Extension

        Personal Data: Tracker; Usage Data

    • Tag Management

      • Google Tag Manager

        Personal Data: Usage Data

    • Traffic optimization and distribution

      • Cloudflare

        Personal Data: Tracker; various types of Data as specified in the privacy policy of the service

    • User database management

      • Drip

        Personal Data: Email; Tracker; Usage Data

Further information about Personal Data

    • Returns

      Returns
      Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

      To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

      Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.

      Additional non-returnable items:
      - Gift cards
      - Downloadable software products
      - Some health and personal care items

      To complete your return, we require a receipt or proof of purchase.
      Please do not send your purchase back to the manufacturer.

      There are certain situations where only partial refunds are granted (if applicable)
      - Book with obvious signs of use
      - CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened
      - Any item not in its original condition, is damaged or missing parts for reasons not due to our error
      - Any item that is returned more than 30 days after delivery

    • Refunds (if applicable)

      Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
      If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

    • Late or missing refunds (if applicable)

      If you haven’t received a refund yet, first check your bank account again.
      Then contact your credit card company, it may take some time before your refund is officially posted.
      Next contact your bank. There is often some processing time before a refund is posted.
      If you’ve done all of this and you still have not received your refund yet, please contact us at orders@bramblehedge.com.au.

    • Sale items (if applicable)

      Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Contact information

    • Owner and Data Controller

      Bramble & Hedge - 11B Hewitt St, Cheltenham VIC 3192

      Owner contact email: accounts@bramblehedge.com.au