Privacy Policy of www.bluwave.cloud

This Website collects some Personal Data from its Users.

Personal Data collected for the following purposes and using the following services:

    • Access to third-party accounts

      • Facebook account access

        Permissions: About Me

    • Advertising

      • Facebook Audience Network

        Personal Data: Cookies; unique device identifiers for advertising (Google Advertiser ID or IDFA, for example); Usage Data

    • Analytics

      • Google Analytics and Facebook Ads conversion tracking (Facebook pixel)

        Personal Data: Cookies; Usage Data

    • Contacting the User

      • Contact form

        Personal Data: company name; email address; first name; last name; phone number; various types of Data

      • Phone contact

        Personal Data: phone number

    • Content commenting

      • Facebook Comments

        Personal Data: Cookies; Usage Data

    • Hosting and backend infrastructure

      • Amazon Web Services (AWS)

        Personal Data: various types of Data as specified in the privacy policy of the service

      • iubenda Consent Solution

        Personal Data: Data communicated while using the service

    • Interaction with external social networks and platforms

      • Facebook Like button and social widgets, LinkedIn button and social widgets and Twitter Tweet button and social widgets

        Personal Data: Cookies; Usage Data

    • Interaction with live chat platforms

      • Zendesk Chat

        Personal Data: company name; Cookies; country; Data communicated while using the service; email address; first name; last name; phone number; Usage Data

    • Interaction with support and feedback platforms

      • Zendesk Widget

        Personal Data: company name; Cookies; country; email address; first name; last name; phone number; username

    • Managing support and contact requests

      • Zendesk and Salesforce Service Cloud

        Personal Data: various types of Data as specified in the privacy policy of the service

    • Platform services and hosting

      • WordPress.com

        Personal Data: various types of Data as specified in the privacy policy of the service

    • Registration and authentication

      • Auth0

        Personal Data: Cookies; email address; first name; last name; password; picture; various types of Data as specified in the privacy policy of the service

      • Instagram Authentication and Facebook Authentication

        Personal Data: various types of Data as specified in the privacy policy of the service

    • User database management

      • Salesforce Sales Cloud

        Personal Data: various types of Data as specified in the privacy policy of the service

Contact information

    • Owner and Data Controller

      Data Protection Officer
      Bluwave Cloud Limited
      34 High Street
      Walsall
      WS9 8LZ

      Owner contact email: privacy@bluwave.cloud