Privacy Policy of Bayswater Education Limited

Bayswater Education Limited collects some Personal Data from its Users.

Personal Data processed for the following purposes and using the following services:

    • Advertising

      • Google AdSense

        Personal Data: Cookies; Usage Data

    • Analytics

      • Google Analytics and Google Analytics with anonymized IP

        Personal Data: Cookies; Usage Data

    • Contacting the User

      • Contact form

        Personal Data: address; city; country; date of birth; email address; first name; gender; last name; phone number; profession; various types of Data

    • Heat mapping and session recording

      • Hotjar Heat Maps & Recordings

        Personal Data: Cookies; Usage Data; various types of Data as specified in the privacy policy of the service

    • Interaction with external social networks and platforms

      • Facebook Like button and social widgets and Twitter Tweet button and social widgets

        Personal Data: Cookies; Usage Data

      • YouTube button and social widgets

        Personal Data: Usage Data

    • Managing contacts and sending messages

      • Mailchimp

        Personal Data: email address; first name; last name

    • Managing landing and invitation pages

      • Instapage

        Personal Data: Cookies; email address; Usage Data

    • SPAM protection

      • Google reCAPTCHA

        Personal Data: Cookies; Usage Data

Information on opting out of interest-based advertising

In addition to any opt-out feature provided by any of the services listed in this document, Users may learn more on how to generally opt out of interest-based advertising within the dedicated section of the Cookie Policy.

Further information about the processing of Personal Data

    • Application Form

      The information you give us may include your name, address, telephone number(s), email addresses(s), date of birth, gender, country of birth, nationality, citizenship country, passport details, academic and English language attainments, disabilities, health information, including illnesses, allergies and dietary Information, contact details of your next of kin, your reasons for studying English, your profession . We may also collect information regarding payment of fees and your ability to meet the requirements of obtaining clearance to enter the UK, Canada, France, South Africa and Cyprus, such as previous refusals, ability to fund studies and historic visits to these countries.

    • During your studies

      During your course we collect information on the progress you make during your course including your test results, results of any public exams, the dates you attend class and the dates on which you are absent from class and your attendance percentage. We will also track your progress via a Student Learning Plan.

    • About Bayswater Education

      Bayswater Education Limited is a registered company with offices in London located at 167 Queensway, London W2 4SB.

    • Data Security

      When you give your personal data to Bayswater Group, we will process that data in accordance with our responsibilities under the Data Protection Act 1998, and the Privacy and Electronic Communications (EC Directive) Regulations 2003 and other relevant legislation.

      We will keep your data safe and secure. To prevent unauthorized access, maintain data accuracy and ensure the correct usage of information, we monitor and adjust our physical, electronic and managerial procedures to safeguard and secure your personal data while in our care, or in the care of any outside suppliers with whom we may contract to process your data on our behalf. Any outside suppliers are under strict contractual terms to mirror the security policies that we currently have in place.

      We strive to ensure the security, integrity and privacy of personal information submitted to our sites, and we review and update our security measures in light of current technologies. Unfortunately, no data transmission over the Internet can be guaranteed to be totally secure. However, we will endeavor to take all reasonable steps to protect the personal information you may transmit to us or from our online products and services. Once we do receive your transmission, we will also make our best efforts to ensure its security on our systems. In addition, our employees and the contractors who provide services related to our information systems are obliged to respect the confidentiality of any personal information held by us. However, we will not be held responsible for events arising from unauthorized access to your personal information.

      We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you input.

      It is important for you to protect against unauthorized access to your password and to your computer. Be sure to sign off when you finish using a shared computer.

    • Management of your Data

      If you would like any more information or you have any comments about our Privacy Policy, please either write to us at Data Protection Manager, Bayswater College, 167 Queensway, London W2 4SB or email us at bookings@bayswater.ac.

      We may amend this Privacy Policy from time to time without notice to you, in which case, we will publish the amended version on the Website. You confirm that we shall not be liable to you or any third party for any change to this Privacy Policy from time to time. It is your responsibility to check regularly to determine whether this Privacy Policy has changed.

      You can ask us for a copy of this Privacy Policy and of any amended Privacy Policy by writing to the above address or by emailing us at bookings@bayswater.ac. This Privacy Policy applies to Personal Data we hold about individuals. It does not apply to information we hold about companies and other organisations.

      If you would like access to the Personal Data that we hold about you, you can do this by writing to us at address Bayswater College, 167 Queensway, London W2 4SB or email us at bookings@bayswater.ac.

      We aim to keep the Personal Data we hold about you accurate and up to date. If you tell us that we are holding any inaccurate Personal Data about you, we will delete it or correct it promptly. Please write to us at address Bayswater College, 167 Queensway, London W2 4SB or email us at bookings@bayswater.ac.

      At any time, you can request from us the usage of your personal data by sending an email to bookings@bayswater.ac.

      At any time you can request from us to stop receiving emails from us using the following email bookings@bayswater.ac.

    • Mode and place of processing the data

      Methods of processing:

      The Data Controller processes the Data of Users in a proper manner and shall take appropriate security measures to prevent unauthorized access, disclosure, modification, or unauthorized destruction of the Data.

      The Data processing is carried out using computers and/or IT enabled tools, following organizational procedures and modes strictly related to the purposes indicated. In addition to the Data Controller, in some cases, the Data may be accessible to certain types of persons in charge, involved with the operation of the site (administration, sales, marketing, legal, system administration) or external parties (such as third-party technical service providers, mail carriers, hosting providers, IT companies, communications agencies) appointed, if necessary, as Data Processors by the Owner. The updated list of these parties may be requested from the Data Controller at any time.

      Place:

      The Data is processed at the Data Controller's operating offices and in any other places where the parties involved with the processing are located. For further information, please contact the Data Controller.

      Retention Time:

      The Data is kept for the time necessary to provide the service requested by the User, or stated by the purposes outlined in this document, and the User can always request that the Data Controller suspend or remove the data.

      Use of the Data:

      The Data concerning the User is collected to allow the Owner to provide its services, as well as for the following purposes: Re marketing and behavioral targeting, traffic optimization and distribution, Contacting the User, Content commenting, Interaction with external social networks and platforms, Analytics, Displaying content from external platforms, SPAM protection, Hosting and back end infrastructure, Managing contacts and sending messages, Managing landing and invitation pages, Infrastructure monitoring and Interaction with live chat platforms.

      We use the information collected primarily to process the task for which you visited the website. All reasonable precautions are taken to prevent unauthorized access to this information.

      Personal Data about our customers is an important part of our business and we shall only use your Personal Data for the following purposes and shall not keep such Personal Data longer than is necessary to fulfill these purposes:

      1.To help us to identify you when you contact us.
      2.To help us to identify accounts, services and/or products which you could have from us or selected partners from time to time. We may do this by automatic means using a scoring system, which uses the Personal Data you have provided and/or any information we hold about you and Personal Data from third party agencies (including credit reference agencies).
      3.To help us to administer and to contact you about improved administration of any accounts, services and products we have provided before, do provide now or will or may provide in the future.
      4.To allow us to carry out marketing analysis and customer profiling (including with transactional information), conduct research, including creating statistical and testing information.
      5.To help to prevent and detect fraud or loss.
      6.To allow us to contact you in any way (including mail, email, telephone, visit, text or multimedia messages) about products and services offered by us and selected partners unless you have previously asked us not to do so.
      7.We may monitor and record communications with you (including phone conversations and emails) for quality assurance and compliance.
      8.We may check your details with fraud prevention agencies. If you provide false or inaccurate information and we suspect fraud, we will record this.
      9.We will not disclose your Personal Data to any third party except in accordance with this Privacy Policy.
      10.We may allow other people and organisations to use Personal Data we hold about you in the following circumstances:
      11.If we, or substantially all of our assets, are acquired or are in the process of being acquired by a third party, in which case Personal Data held by us, about our customers, will be one of the transferred assets.
      12.If we have been legitimately asked to provide information for legal or regulatory purposes or as part of legal proceedings or prospective legal proceedings.
      13.Where you give us Personal Data on behalf of someone else, you confirm that you have provided them with the information set out in this Privacy Policy and that they have not objected to such use of their Personal Data.

      In connection with any transaction which we enter into with you:

      1.We, and other companies in our group, may carry out credit and fraud prevention checks with one or more licensed credit reference and fraud prevention agencies. We and they may keep a record of the search. Information held about you by these agencies may be linked to records relating to other people living at the same address with whom you are financially linked. These records will also be taken into account in credit and fraud prevention checks. Information from your application and payment details of your account will be recorded with one or more of these agencies and may be shared with other organisations to help make credit and insurance decisions about you and members of your household with whom you are financially linked and for debt collection and fraud prevention. This includes those who have moved house and who have missed payments.
      2.If you provide false or inaccurate information to us and we suspect fraud, we will record this and may share it with other people and organisations. We, and other credit and insurance organisations, may also use technology to detect and prevent fraud.
      3.If you need details of those credit agencies and fraud prevention agencies from which we obtain and with which we record information about you, please write to our Director at 167 Queensway, London W2 4SB.

    • Types of Communications

      By submitting your email address you are consenting to receive the particular piece of information you requested, as well as allowing us to send you appropriate and useful communications. This includes, but is not limited to; invitations to our events and webinars, our latest assets (blog posts, whitepapers, guides, reports, info graphics, videos and case studies) and promotional offers on software and services. We would also like to keep you abreast of the charity events and initiatives we partake in.If you are a customer of Bayswater College, you will also receive regular updates. These updates will highlight information relevant to the services we deliver.

    • Types of data collected

      We may collect any or all of the information that you give us depending on the type of transaction you enter into, including your name, address, telephone number and email address, together with data about your use of the website. Other information that may be needed from time to time to process a request may also be collected as indicated on the website.

      Among the types of Personal Data that this Application collects, by itself or through third parties, there are: Cookies, Usage data, first name, last name, phone number and email address.

      Complete details on each type of Personal Data collected are provided in the dedicated sections of this privacy policy or by specific explanation texts displayed prior to the Data collection.

      The Personal Data may be freely provided by the User, or, in case of Usage Data, collected automatically when using this Application.

      All Data requested by this Application is mandatory and failure to provide this Data may make it impossible for this Application to provide its services. In cases where this Application specifically states that some Data is not mandatory, Users are free not to communicate this Data without any consequences on the availability or the functioning of the service.

      Users who are uncertain about which Personal Data is mandatory are welcome to contact the Owner.

      Users are responsible for any third-party Personal Data obtained, published or shared through this Application and confirm that they have the third party's consent to provide the Data to the Owner.

      We may collect Personal Data about you from a number of sources, including the following:

      1.From you when you agree to take a service or product from us, in which case this may include your contact details, date of birth, how you will pay for the product or service and your bank details.
      2.From you when you contact us with an inquiry or in response to a communication from us, in which case, this may tell us something about how you use our services.
      3.From documents that are available to the public, such as the electoral register.
      4.From landing pages, chat platforms, emails and online forms.

    • Automated decision-making

      Automated decision-making means that a decision which is likely to have legal effects or similarly significant effects on the User, is taken solely by technological means, without any human intervention. Bayswater Education Limited may use the User's Personal Data to make decisions entirely or partially based on automated processes according to the purposes outlined in this document. Bayswater Education Limited adopts automated decision-making processes as far as necessary to enter into or perform a contract between User and Owner, or on the basis of the User’s explicit consent, where such consent is required by the law.
      Automated decisions are made by technological means – mostly based on algorithms subject to predefined criteria – which may also be provided by third parties.
      The rationale behind the automated decision making is:

      • to enable or otherwise improve the decision-making process;
      • to grant Users fair and unbiased treatment based on consistent and uniform criteria;
      • to reduce the potential harm derived from human error, personal bias and the like which may potentially lead to discrimination or imbalance in the treatment of individuals etc.;
      • to reduce the risk of User's failure to meet their obligation under a contract. To find out more about the purposes, the third-party services, if any, and any specific rationale for automated decisions used within Bayswater Education Limited, Users can check the relevant sections in this document.

      Consequences of automated decision-making processes for Users and rights of Users subjected to it

      As a consequence, Users subject to such processing, are entitled to exercise specific rights aimed at preventing or otherwise limiting the potential effects of the automated decisions taken.
      In particular, Users have the right to:

      • obtain an explanation about any decision taken as a result of automated decision-making and express their point of view regarding this decision;
      • challenge a decision by asking the Owner to reconsider it or take a new decision on a different basis;
      • request and obtain from the Owner human intervention on such processing.

      To learn more about the User’s rights and the means to exercise them, the User is invited to consult the section of this document relating to the rights of the User.

Contact information

    • Owner and Data Controller

      Bayswater Education Limited, 167 Queensway, London, W2 4SB, UK

      Owner contact email: privacy@bayswater.ac