Privacy Policy of chatbird.io

This Application collects some Personal Data from its Users.

Personal Data collected for the following purposes and using the following services:

    • Analytics

      • Google Analytics with anonymized IP, MixPanel and Analytics collected directly

        Personal Data: Cookies; Usage Data

    • Displaying content from external platforms

      • Google Fonts

        Personal Data: Usage Data; various types of Data as specified in the privacy policy of the service

    • Hosting and backend infrastructure

      • Firebase Cloud Functions

        Personal Data: Usage Data; various types of Data as specified in the privacy policy of the service

      • DigitalOcean

        Personal Data: various types of Data as specified in the privacy policy of the service

      • iubenda Consent Solution

        Personal Data: Data communicated while using the service

    • Infrastructure monitoring

      • Bugsnag

        Personal Data: app information; various types of Data as specified in the privacy policy of the service

      • Firebase Performance Monitoring

        Personal Data: various types of Data as specified in the privacy policy of the service

    • Managing contacts and sending messages

      • Sendgrid

        Personal Data: email address; first name; last name

    • Registration and authentication

      • Firebase Authentication

        Personal Data: email address; first name; last name; profile picture

      • Linkedin OAuth

        Personal Data: various types of Data as specified in the privacy policy of the service

    • Traffic optimization and distribution

      • Cloudflare

        Personal Data: Cookies; various types of Data as specified in the privacy policy of the service

    • User database management

      • Intercom

        Personal Data: Cookies; email address; Usage Data; various types of Data as specified in the privacy policy of the service

Further information about Personal Data

    • FastSpring

      Collected data consists of data inputted by the User as part of the purchase process as well as fraud-prevention related data. The Owner does not have access to sensitive payment information such as credit card number or PayPal account details. Visit the privacy policy page of FastSpring for more information: http://www.fastspring.com/privacy

    • Analysis and predictions based on the User’s Data (“profiling”)

      The Owner may use the Personal and Usage Data collected through this Application to create or update User profiles. This type of Data processing allows the Owner to evaluate User choices, preferences and behaviour for the purposes outlined in the respective section of this document.
      User profiles can also be created through the use of automated tools like algorithms, which can also be provided by third parties. To find out more, about the profiling activities performed, Users can check the relevant sections of this document.
      The User always has a right to object to this kind of profiling activity. To find out more about the User's rights and how to exercise them, the User is invited to consult the section of this document outlining the rights of the User.

Contact information

    • Owner and Data Controller

      Chatbird GesBR
      Gschwandnergasse 11/4
      1170 Vienna, Austria

      Owner contact email: office@chatbird.io