Privacy Policy of mydoctorsf.com

Welcome to the privacy policy of mydoctorsf.com. This policy will help you understand what data we collect, why we collect it, and what your rights are in relation to it.

Latest update: January 12, 2026 - Download PDF

Summary

Data we collect automatically

We automatically collect data from you for example when you visit mydoctorsf.com.

  • Usage Data
  • Cookies
  • latitude (of city)
  • longitude (of city)
  • +29

Trusted third parties help us to process it

How we use them

  • Tag Management
  • Traffic optimization and distribution
  • Content commenting
  • Displaying content from external platforms
  • Analytics
  • SPAM protection
  • Building and running this Website
  • Registration and authentication provided directly by this Website
  • Platform services and hosting
  • Content performance and features testing (A/B testing)
  • Heat mapping and session recording
  • Managing data collection and online surveys

Data you give to us

We collect the data you give to us for example when you fill in a form.

  • phone number
  • Data communicated while using the service
  • various types of Data
  • city
  • +8

Trusted third parties help us to process it

  • Cloudflare Inc.
  • Disqus
  • Google LLC
  • PostHog, Inc.

How we use them

  • Contacting the User
  • Handling productivity related activity
  • Traffic optimization and distribution
  • Spam and bots protection
  • Managing data collection and online surveys
  • Backup saving and management

Owner and Data Controller

My Doctor Medical Group
450 Sutter St Rm 840
San Francisco, CA 94108
(415) 963-4431

Owner contact email: office@mydoctorsf.com

Type of Data we collect

Among the types of Personal Data that this Website collects, by itself or through third parties, there are:

  • Usage Data
  • Cookies
  • phone number
  • Data communicated while using the service
  • various types of Data
  • city
  • ZIP/Postal code
  • state
  • province
  • country
  • county
  • latitude (of city)
  • longitude (of city)
  • metro area
  • geography/region
  • IP address
  • device information
  • app information
  • device logs
  • operating systems
  • browser information
  • language
  • launches
  • number of sessions
  • session duration
  • scroll-to-page interactions
  • mouse movements
  • scroll position
  • keypress events
  • motion sensor events
  • touch events
  • video views
  • clicks
  • browsing history
  • search history
  • session statistics
  • page views
  • interaction events
  • page events
  • custom events
  • Application opens
  • email address
  • answers to questions

Complete details on each type of Personal Data collected are provided in the dedicated sections of this privacy policy or by specific explanation texts displayed prior to the Data collection.
Personal Data may be freely provided by the User, or, in case of Usage Data, collected automatically when using this Website.
Unless specified otherwise, all Data requested by this Website is mandatory and failure to provide this Data may make it impossible for this Website to provide its services. In cases where this Website specifically states that some Data is not mandatory, Users are free not to communicate this Data without consequences to the availability or the functioning of the Service.
Users who are uncertain about which Personal Data is mandatory are welcome to contact the Owner.
Any use of Cookies – or of other tracking tools — by this Website or by the owners of third-party services used by this Website serves the purpose of providing the Service required by the User, in addition to any other purposes described in the present document and in the Cookie Policy.

Users are responsible for any third-party Personal Data obtained, published or shared through this Website.

Mode and place of processing the Data

Methods of processing

The Owner takes appropriate security measures to prevent unauthorized access, disclosure, modification, or unauthorized destruction of the Data.
The Data processing is carried out using computers and/or IT enabled tools, following organizational procedures and modes strictly related to the purposes indicated. In addition to the Owner, in some cases, the Data may be accessible to certain types of persons in charge, involved with the operation of this Website (administration, sales, marketing, legal, system administration) or external parties (such as third-party technical service providers, mail carriers, hosting providers, IT companies, communications agencies) appointed, if necessary, as Data Processors by the Owner. The updated list of these parties may be requested from the Owner at any time.

Place

The Data is processed at the Owner's operating offices and in any other places where the parties involved in the processing are located.

Depending on the User's location, data transfers may involve transferring the User's Data to a country other than their own. To find out more about the place of processing of such transferred Data, Users can check the section containing details about the processing of Personal Data.

Retention time

Unless specified otherwise in this document, Personal Data shall be processed and stored for as long as required by the purpose they have been collected for and may be retained for longer due to applicable legal obligation or based on the Users’ consent.

The purposes of processing

The Data concerning the User is collected to allow the Owner to provide its Service, comply with its legal obligations, respond to enforcement requests, protect its rights and interests (or those of its Users or third parties), detect any malicious or fraudulent activity, as well as the following:

  • Tag Management
  • Traffic optimization and distribution
  • Content commenting
  • Displaying content from external platforms
  • Analytics
  • Contacting the User
  • SPAM protection
  • Handling productivity related activity
  • Building and running this Website
  • Registration and authentication provided directly by this Website
  • Platform services and hosting
  • Content performance and features testing (A/B testing)
  • Heat mapping and session recording
  • Managing data collection and online surveys
  • Backup saving and management
  • Managing support and contact requests

Detailed information on the processing of Personal Data

Analytics

The services contained in this section enable the Owner to monitor and analyze web traffic and can be used to keep track of User behavior.

Automattic Inc.

Wordpress Stats

Company: Automattic Inc.

Place of processing: United States

Personal Data processed: Cookies +1

Wordpress Stats is an analytics service provided by Automattic Inc.

Personal Data processed:
  • Cookies
  • Usage Data
Service provided by:
Category of Personal Information collected according to the CCPA
  • internet or other electronic network activity information
This processing constitutes:
  • a Sale in California
PostHog, Inc.

PostHog product analytics

Company: PostHog, Inc.

Place of processing: United States

Personal Data processed: browser information +6

PostHog product analytics is an analytics service provided by PostHog, Inc. that gives the Owner insight into the use of this Website by Users.

Personal Data processed:
  • browser information
  • browsing history
  • clicks
  • device information
  • IP address
  • page views
  • Trackers
Service provided by:
Category of Personal Information collected according to the CCPA
  • internet or other electronic network activity information
this Website

Analytics collected directly

Company: this Website

Personal Data processed: Trackers +1

This Website uses an internal analytics system that does not involve third parties.

Personal Data processed:
  • Trackers
  • Usage Data
Service provided by:
  • this Website
Category of Personal Information collected according to the CCPA
  • internet or other electronic network activity information

Backup saving and management

This type of service allows the Owner to save and manage backups of this Website on external servers managed by the service provider itself. The backups may include the source code and content as well as the data that the User provides to this Website.

Sectigo Limited

Sectigo CodeGuard

Company: Sectigo Limited

Place of processing: United Kingdom

Personal Data processed: various types of Data

Sectigo CodeGuard is a service to save and manage backups provided by Sectigo Limited.

Personal Data processed:
  • various types of Data
Service provided by:
Category of Personal Information collected according to the CCPA
  • identifiers

Building and running this Website

Key components of this Website are built and run directly by the Owner by making use of the software listed below.

this Website

WordPress (self-hosted)

Company: this Website

Personal Data processed: Trackers

This Website is built and run by the Owner via a CMS software (Content Management System) called WordPress.

Personal Data processed:
  • Trackers
Service provided by:
  • this Website
Category of Personal Information collected according to the CCPA
  • internet or other electronic network activity information
This processing constitutes:
  • a Sale in California
  • a Sharing in California

Contacting the User

this Website

Phone contact

Company: this Website

Personal Data processed: phone number

Users that provided their phone number might be contacted for commercial or promotional purposes related to this Website, as well as for fulfilling support requests.

Personal Data processed:
  • phone number
Service provided by:
  • this Website
Category of Personal Information collected according to the CCPA
  • identifiers

Content commenting

Content commenting services allow Users to make and publish their comments on the contents of this Website.
Depending on the settings chosen by the Owner, Users may also leave anonymous comments. If there is an email address among the Personal Data provided by the User, it may be used to send notifications of comments on the same content. Users are responsible for the content of their own comments.
If a content commenting service provided by third parties is installed, it may still collect web traffic data for the pages where the comment service is installed, even when Users do not use the content commenting service.

Disqus

Disqus

Company: Disqus

Place of processing: United States

Personal Data processed: Cookies +2

Disqus is a content commenting service provided by Big Heads Labs Inc.

Personal Data processed:
  • Cookies
  • Usage Data
  • various types of Data as specified in the privacy policy of the service
Service provided by:
Category of Personal Information collected according to the CCPA
  • internet or other electronic network activity information
This processing constitutes:
  • a Sale in California

Content performance and features testing (A/B testing)

The services contained in this section allow the Owner to track and analyze the User response concerning web traffic or behavior regarding changes to the structure, text or any other component of this Website.

PostHog, Inc.

PostHog feature flags and A/B testing

Company: PostHog, Inc.

Place of processing: United States

Personal Data processed: device information +3

PostHog feature flags and A/B testing is a feature flags and A/B testing service provided by PostHog, Inc.

Personal Data processed:
  • device information
  • page views
  • Trackers
  • Usage Data
Service provided by:
Category of Personal Information collected according to the CCPA
  • internet or other electronic network activity information

Displaying content from external platforms

This type of service allows you to view content hosted on external platforms directly from the pages of this Website and interact with them.
This type of service might still collect web traffic data for the pages where the service is installed, even when Users do not use it.

Google LLC

Google Fonts

Company: Google LLC

Place of processing: United States

Personal Data processed: Usage Data +1

Google Fonts is a typeface visualization service provided by Google LLC that allows this Website to incorporate content of this kind on its pages.

Personal Data processed:
  • Usage Data
  • various types of Data as specified in the privacy policy of the service
Service provided by:
Category of Personal Information collected according to the CCPA
  • internet or other electronic network activity information
This processing constitutes:
  • a Sale in California
Google LLC

Google Maps widget

Company: Google LLC

Place of processing: United States

Personal Data processed: Cookies +1

Google Maps is a maps visualization service provided by Google LLC that allows this Website to incorporate content of this kind on its pages.

Personal Data processed:
  • Cookies
  • Usage Data
Service provided by:
Category of Personal Information collected according to the CCPA
  • internet or other electronic network activity information
This processing constitutes:
  • a Sale in California

Handling productivity related activity

This type of service helps the Owner to manage tasks, collaboration and, in general, activities related to productivity. In using this type of service, Data of Users will be processed and may be retained, depending on the purpose of the activity in question.
These services may be integrated with a wide range of third-party services disclosed within this privacy policy to enable the Owner to import or export Data needed for the relative activity.

Google LLC

Google Workspace

Company: Google LLC

Place of processing: United States

Personal Data processed: Data communicated while using the service

Google Workspace is an integrated suite of cloud-based productivity, collaboration and storage services provided by Google LLC. Gmail or other G Suite services are not scanned by Google for advertising purposes. In addition, Google does not collect or use data inside these services for advertising purposes in any other way.

Personal Data processed:
  • Data communicated while using the service
Service provided by:
Category of Personal Information collected according to the CCPA
  • internet or other electronic network activity information
This processing constitutes:
  • a Sale in California

Heat mapping and session recording

Heat mapping services are used to display the areas of this Website that Users interact with most frequently. This shows where the points of interest are. These services make it possible to monitor and analyze web traffic and keep track of User behavior. Some of these services may record sessions and make them available for later visual playback.

PostHog, Inc.

PostHog session replay

Company: PostHog, Inc.

Place of processing: United States

Personal Data processed: device information +2

PostHog session replay is a session recording service provided by PostHog, Inc.

Personal Data processed:
  • device information
  • Trackers
  • Usage Data
Service provided by:
Category of Personal Information collected according to the CCPA
  • internet or other electronic network activity information

Managing data collection and online surveys

This type of service allows this Website to manage the creation, deployment, administration, distribution and analysis of online forms and surveys in order to collect, save and reuse Data from any responding Users. The Personal Data collected depend on the information asked and provided by the Users in the corresponding online form.

These services may be integrated with a wide range of third-party services to enable the Owner to take subsequent steps with the Data processed - e.g. managing contacts, sending messages, analytics, advertising and payment processing.

PostHog, Inc.

PostHog surveys

Company: PostHog, Inc.

Place of processing: United States

Personal Data processed: answers to questions +5

PostHog surveys is a form builder and data collection platform provided by PostHog, Inc. The service also allows the Owner to perform analyses and get insights on User response to and interaction with such forms.

Personal Data processed:
  • answers to questions
  • device information
  • email address
  • IP address
  • Trackers
  • Usage Data
Service provided by:
Category of Personal Information collected according to the CCPA
  • identifiers
  • internet or other electronic network activity information
  • inferences drawn from other personal information

Managing support and contact requests

This type of service allows this Website to manage support and contact requests received via email or by other means, such as the contact form. The Personal Data processed depend on the information provided by the User in the messages and the means used for communication (e.g. email address).

this Website

Contact Form Privacy and HIPAA

Company: this Website

DATA SECURITY We treat your inquiry with the highest level of confidentiality. Information submitted via this form is transmitted over an encrypted connection (TLS) and stored in our HIPAA-compliant secure systems. We protect your data as Protected Health Information (PHI) from the moment of submission, regardless of whether you are currently an established patient.

HOW WE USE YOUR DATA We use your submission solely to:

Triage your medical inquiry and determine appropriate care.

Schedule consultations.

Respond to your specific questions.

We do not sell your data or use it for marketing purposes without your explicit written consent.

YOUR RIGHTS You have the right to request that we delete your inquiry data or provide a copy of the information we hold about you. To exercise these rights or view our full Notice of Privacy Practices, please contact our Privacy Officer at: office@mydoctorsf.com.

Platform services and hosting

These services have the purpose of hosting and running key components of this Website, therefore allowing the provision of this Website from within a unified platform. Such platforms provide a wide range of tools to the Owner – e.g. analytics, user registration, commenting, database management, e-commerce, payment processing – that imply the collection and handling of Personal Data. Some of these services work through geographically distributed servers, making it difficult to determine the actual location where the Personal Data are stored.

WPEngine, Inc.

WP Engine

Company: WPEngine, Inc.

Place of processing: United States

Personal Data processed: Usage Data

WP Engine is a hosting service provided by WPEngine, Inc.

Personal Data processed:
  • Usage Data
Service provided by:
Category of Personal Information collected according to the CCPA
  • internet or other electronic network activity information

Registration and authentication provided directly by this Website

By registering or authenticating, Users allow this Website to identify them and give them access to dedicated services. The Personal Data is collected and stored for registration or identification purposes only. The Data collected are only those necessary for the provision of the service requested by the Users.

this Website

Direct registration

Company: this Website

Personal Data processed: Trackers

The User registers by filling out the registration form and providing the Personal Data directly to this Website.

Personal Data processed:
  • Trackers
Service provided by:
  • this Website
Category of Personal Information collected according to the CCPA
  • internet or other electronic network activity information
This processing constitutes:
  • a Sale in California

SPAM protection

This type of service analyzes the traffic of this Website, potentially containing Users' Personal Data, with the purpose of filtering it from parts of traffic, messages and content that are recognized as SPAM.

Automattic Inc.

Akismet

Company: Automattic Inc.

Place of processing: United States

Personal Data processed: various types of Data as specified in the privacy policy of the service

Akismet is a SPAM protection service provided by Automattic Inc.

Personal Data processed:
  • various types of Data as specified in the privacy policy of the service
Service provided by:
Category of Personal Information collected according to the CCPA
  • internet or other electronic network activity information
Google LLC

Google reCAPTCHA

Company: Google LLC

Place of processing: United States

Personal Data processed: Cookies +1

Google reCAPTCHA is a SPAM protection service provided by Google LLC.
The use of reCAPTCHA is subject to the Google privacy policy and terms of use.

In order to understand Google's use of Data, consult Google's partner policy.

Personal Data processed:
  • Cookies
  • Usage Data
Service provided by:
Category of Personal Information collected according to the CCPA
  • internet or other electronic network activity information
Cloudflare, Inc.

Cloudflare Bot Management

Company: Cloudflare, Inc.

Place of processing: United States

Personal Data processed: app information +37

Cloudflare Bot Management is a malicious bot protection and management service provided by Cloudflare, Inc.

Personal Data processed:
  • app information
  • Application opens
  • browser information
  • browsing history
  • city
  • clicks
  • country
  • county
  • custom events
  • device information
  • device logs
  • geography/region
  • interaction events
  • IP address
  • keypress events
  • language
  • latitude (of city)
  • launches
  • longitude (of city)
  • metro area
  • motion sensor events
  • mouse movements
  • number of sessions
  • operating systems
  • page events
  • page views
  • province
  • scroll position
  • scroll-to-page interactions
  • search history
  • session duration
  • session statistics
  • state
  • touch events
  • Trackers
  • Usage Data
  • video views
  • ZIP/Postal code
Service provided by:
Category of Personal Information collected according to the CCPA
  • identifiers
  • internet or other electronic network activity information
  • geolocation data
  • inferences drawn from other personal information

Tag Management

This type of service helps the Owner to manage the tags or scripts needed on this Website in a centralized fashion.
This results in the Users' Data flowing through these services, potentially resulting in the retention of this Data.

Google LLC

Google Tag Manager

Company: Google LLC

Place of processing: United States

Personal Data processed: Usage Data

Google Tag Manager is a tag management service provided by Google LLC.

Personal Data processed:
  • Usage Data
Service provided by:
Category of Personal Information collected according to the CCPA
  • internet or other electronic network activity information
This processing constitutes:
  • a Sale in California

Traffic optimization and distribution

This type of service allows this Website to distribute their content using servers located across different countries and to optimize their performance.
Which Personal Data are processed depends on the characteristics and the way these services are implemented. Their function is to filter communications between this Website and the User's browser.
Considering the widespread distribution of this system, it is difficult to determine the locations to which the contents that may contain Personal Information of the User are transferred.

Cloudflare Inc.

Cloudflare

Company: Cloudflare Inc.

Place of processing: United States

Personal Data processed: Cookies +1

Cloudflare is a traffic optimization and distribution service provided by Cloudflare Inc.
The way Cloudflare is integrated means that it filters all the traffic through this Website, i.e., communication between this Website and the User's browser, while also allowing analytical data from this Website to be collected.

Personal Data processed:
  • Cookies
  • various types of Data as specified in the privacy policy of the service
Service provided by:
Category of Personal Information collected according to the CCPA
  • internet or other electronic network activity information
This processing constitutes:
  • a Sale in California
Incsub, LLC

Smush

Company: Incsub, LLC

Place of processing: United States

Personal Data processed: various types of Data

Smush is a traffic optimization and distribution service provided by Incsub, LLC. The service optimizes images used on this Website and may serve them to Users in order to optimize the loading times on this Website.

Personal Data processed:
  • various types of Data
Service provided by:
Category of Personal Information collected according to the CCPA
  • internet or other electronic network activity information
BunnyWay d.o.o.

Bunny CDN

Company: BunnyWay d.o.o.

Place of processing: Slovenia

Personal Data processed: Usage Data

Bunny CDN is a traffic optimization and distribution service provided by BunnyWay d.o.o.

Personal Data processed:
  • Usage Data
Service provided by:
Category of Personal Information collected according to the CCPA
  • internet or other electronic network activity information

Further information for Users

This part of the document integrates with and supplements the information contained in the rest of the privacy policy and is provided by the business running this Website and, if the case may be, its parent, subsidiaries and affiliates (for the purposes of this section referred to collectively as “we”, “us”, “our”).
The information contained in this section applies to all Users (Users are referred to below, simply as “you”, “your”, “yours”), who are residents in the following states: California, Virginia, Colorado, Connecticut, Utah, Texas, Oregon, Nevada, Delaware, Iowa, New Hampshire, New Jersey, Nebraska, Tennessee, Minnesota, Maryland, Indiana, Kentucky, Rhode Island and Montana.
For such Users, this information supersedes any other possibly divergent or conflicting provisions contained in the privacy policy.
This part of the document uses the term Personal Information.

Notice at collection

The following Notice at collection provides you with timely notice about the categories of Personal Information collected or disclosed in the past 12 months so that you can exercise meaningful control over our use of that Information.
While such categorization of Personal Information is mainly based on California privacy laws, it can also be helpful for anyone who is not a California resident to get a general idea of what types of Personal Information are collected.

Internet or other electronic network activity information

Sold or Shared

Targeted Advertising

Personal Data processed: Usage data; Various types of data as specified in the privacy policy of the service; Cookies; Data communicated while using the service + 40

Personal Information collected or disclosed:
  • Usage Data
  • various types of Data as specified in the privacy policy of the service
  • Cookies
  • Data communicated while using the service
  • various types of Data
  • Trackers
  • city
  • ZIP/Postal code
  • state
  • province
  • country
  • county
  • latitude (of city)
  • longitude (of city)
  • metro area
  • geography/region
  • IP address
  • device information
  • app information
  • device logs
  • operating systems
  • browser information
  • language
  • launches
  • number of sessions
  • session duration
  • scroll-to-page interactions
  • mouse movements
  • scroll position
  • keypress events
  • motion sensor events
  • touch events
  • video views
  • clicks
  • browsing history
  • search history
  • session statistics
  • page views
  • interaction events
  • page events
  • custom events
  • Application opens
  • email address
  • answers to questions
Purposes:
  • Tag Management
  • Traffic optimization and distribution
  • Content commenting
  • Displaying content from external platforms
  • Analytics
  • SPAM protection
  • Handling productivity related activity
  • Building and running this Website
  • Registration and authentication provided directly by this Website
  • Platform services and hosting
  • Content performance and features testing (A/B testing)
  • Heat mapping and session recording
  • Managing data collection and online surveys
Retention period:

for the time necessary to fulfill the purpose

Sold or Shared:

Yes

Targeted Advertising:

Yes

Third-parties:

Google LLC, Cloudflare Inc., Disqus, Automattic Inc., Incsub, LLC, this Website, WPEngine, Inc., Cloudflare, Inc., PostHog, Inc., BunnyWay d.o.o.

Service providers or contractors:

this Website

Identifiers

Sold or Shared

Targeted Advertising

Personal Data processed: Phone number; City; Zip/postal code; State + 38

Personal Information collected or disclosed:
  • phone number
  • city
  • ZIP/Postal code
  • state
  • province
  • country
  • county
  • latitude (of city)
  • longitude (of city)
  • metro area
  • geography/region
  • Usage Data
  • Trackers
  • IP address
  • device information
  • app information
  • device logs
  • operating systems
  • browser information
  • language
  • launches
  • number of sessions
  • session duration
  • scroll-to-page interactions
  • mouse movements
  • scroll position
  • keypress events
  • motion sensor events
  • touch events
  • video views
  • clicks
  • browsing history
  • search history
  • session statistics
  • page views
  • interaction events
  • page events
  • custom events
  • Application opens
  • email address
  • answers to questions
  • various types of Data
Purposes:
  • Contacting the User
  • Spam and bots protection
  • Managing data collection and online surveys
  • Backup saving and management
Retention period:

for the time necessary to fulfill the purpose

Sold or Shared:

Yes

Targeted Advertising:

Yes

Third-parties:

Cloudflare, Inc., PostHog, Inc., Sectigo Limited

Service providers or contractors:

this Website

Geolocation data

Sold or Shared

Targeted Advertising

Personal Data processed: City; Zip/postal code; State; Province + 34

Personal Information collected or disclosed:
  • city
  • ZIP/Postal code
  • state
  • province
  • country
  • county
  • latitude (of city)
  • longitude (of city)
  • metro area
  • geography/region
  • Usage Data
  • Trackers
  • IP address
  • device information
  • app information
  • device logs
  • operating systems
  • browser information
  • language
  • launches
  • number of sessions
  • session duration
  • scroll-to-page interactions
  • mouse movements
  • scroll position
  • keypress events
  • motion sensor events
  • touch events
  • video views
  • clicks
  • browsing history
  • search history
  • session statistics
  • page views
  • interaction events
  • page events
  • custom events
  • Application opens
Purposes:
  • Spam and bots protection
Retention period:

for the time necessary to fulfill the purpose

Sold or Shared:

Yes

Targeted Advertising:

Yes

Third-parties:

Cloudflare, Inc.

Inferences drawn from other personal information

Sold or Shared

Targeted Advertising

Personal Data processed: City; Zip/postal code; State; Province + 36

Personal Information collected or disclosed:
  • city
  • ZIP/Postal code
  • state
  • province
  • country
  • county
  • latitude (of city)
  • longitude (of city)
  • metro area
  • geography/region
  • Usage Data
  • Trackers
  • IP address
  • device information
  • app information
  • device logs
  • operating systems
  • browser information
  • language
  • launches
  • number of sessions
  • session duration
  • scroll-to-page interactions
  • mouse movements
  • scroll position
  • keypress events
  • motion sensor events
  • touch events
  • video views
  • clicks
  • browsing history
  • search history
  • session statistics
  • page views
  • interaction events
  • page events
  • custom events
  • Application opens
  • email address
  • answers to questions
Purposes:
  • Spam and bots protection
  • Managing data collection and online surveys
Retention period:

for the time necessary to fulfill the purpose

Sold or Shared:

Yes

Targeted Advertising:

Yes

Third-parties:

Cloudflare, Inc., PostHog, Inc.

ℹ️ You can read the definitions of these concepts inside the “Definitions and legal references section” of the privacy policy.

To know more about your rights in particular to opt out of certain processing activities you can refer to the “Your privacy rights under US state laws” section of our privacy policy.

For more details on the collection of Personal Information, please read the section “Detailed information on the processing of Personal Data” of our privacy policy.

We won’t process your Information for unexpected purposes, or for purposes that are not reasonably necessary to and compatible with the purposes originally disclosed, without your consent.

What are the sources of the Personal Information we collect?

We collect the above-mentioned categories of Personal Information, either directly or indirectly, from you when you use this Website.

For example, you directly provide your Personal Information when you submit requests via any forms on this Website. You also provide Personal Information indirectly when you navigate this Website, as Personal Information about you is automatically observed and collected.

Finally, we may collect your Personal Information from third parties that work with us in connection with the Service or with the functioning of this Website and features thereof.

Your privacy rights under US state laws

You may exercise certain rights regarding your Personal Information. In particular, to the extent permitted by applicable law, you have:

  • the right to access Personal Information: the right to know. You have the right to request that we confirm whether or not we are processing your Personal Information. You also have the right to access such Personal Information;
  • the right to correct inaccurate Personal Information. You have the right to request that we correct any inaccurate Personal Information we maintain about you;
  • the right to request the deletion of your Personal Information. You have the right to request that we delete any of your Personal Information;
  • the right to obtain a copy of your Personal Information. We will provide your Personal Information in a portable and usable format that allows you to transfer data easily to another entity – provided that this is technically feasible;
  • the right to opt out from the Sale of your Personal Information; We will not discriminate against you for exercising your privacy rights.
  • the right to non-discrimination.

Additional rights for Users residing in California

In addition to the rights listed above common to all Users in the United States, as a User residing in California, you have:

  • The right to opt out of the Sharing of your Personal Information for cross-context behavioral advertising;
  • The right to request to limit our use or disclosure of your Sensitive Personal Information to only that which is necessary to perform the services or provide the goods, as is reasonably expected by an average consumer. Please note that certain exceptions outlined in the law may apply, such as, when the collection and processing of Sensitive Personal Information is necessary to verify or maintain the quality or safety of our service.

Additional rights for Users residing in Virginia, Colorado, Connecticut, Texas, Oregon, Nevada, Delaware, Iowa, New Hampshire, New Jersey, Nebraska, Tennessee, Minnesota, Maryland, Indiana, Kentucky, Rhode Island and Montana

In addition to the rights listed above common to all Users in the United States, as a User residing in Virginia, Colorado, Connecticut, Texas, Oregon, Nevada, Delaware, Iowa, New Hampshire, New Jersey, Nebraska, Tennessee, Minnesota, Maryland, Indiana, Kentucky, Rhode Island and Montana you have

  • The right to opt out of the processing of your personal information for Targeted Advertising or profiling in furtherance of decisions that produce legal or similarly significant effects concerning you;
  • The right to freely give, deny or withdraw your consent for the processing of your Sensitive Personal Information. Please note that certain exceptions outlined in the law may apply, such as, but not limited to, when the collection and processing of Sensitive Personal Information is necessary for the provision of a product or service specifically requested by the consumer. In Maryland, your Sensitive Personal Information will be collected or processed only if strictly necessary to provide or maintain a specific product or service requested by you.

In Minnesota and Maryland Users also have the right to obtain a list of the specific third parties to which the controller has disclosed the consumer's personal data

* Note that in some states like Minnesota you have the following specific rights connected to profiling:

  • The right to question the results of the profiling;
  • The right to be informed of the reason that the profiling resulted in the decision; if feasible
  • The right to be informed of what actions the consumer might have taken to secure a different decision and the actions that the consumer might take to secure a different decision in the future;
  • The right to review personal data used in the profiling;
  • If inaccurate, the right to have the data corrected and the profiling decision reevaluated based on the corrected data;

Additional rights for users residing in Utah and Iowa

In addition to the rights listed above common to all Users in the United States, as a User residing in Utah and Iowa, you have:

  • The right to opt out of the processing of your Personal Information for Targeted Advertising;
  • The right to opt out of the processing of your Sensitive Personal Information. Please note that certain exceptions outlined in the law may apply, such as, but not limited to, when the collection and processing of Sensitive Personal Information is necessary for the provision of a product or service specifically requested by the consumer.

How to exercise your privacy rights under US state laws

To exercise the rights described above, you need to submit your request to us by contacting us via the contact details provided in this document.

For us to respond to your request, we must know who you are. We will not respond to any request if we are unable to verify your identity and therefore confirm the Personal Information in our possession relates to you. You are not required to create an account with us to submit your request. We will use any Personal Information collected from you in connection with the verification of your request solely for verification and shall not further disclose the Personal Information, retain it longer than necessary for purposes of verification, or use it for unrelated purposes.

If you are an adult, you can make a request on behalf of a child under your parental authority.

How to exercise your rights to opt out

In addition to what is stated above, to exercise your right to opt-out of Sale or Sharing and Targeted Advertising you can also use the privacy choices link provided on this Website.

If you want to submit requests to opt out of Sale or Sharing and Targeted Advertising activities via a user-enabled global privacy control, such as for example the Global Privacy Control (“GPC”), you are free to do so and we will abide by such request in a frictionless manner.

How and when we are expected to handle your request

We will respond to your request without undue delay, but in all cases within the timeframe required by applicable law. Should we need more time, we will explain to you the reasons why, and how much more time we need.

Should we deny your request, we will explain to you the reasons behind our denial (where envisaged by applicable law you may then contact the relevant authority to submit a complaint).

We do not charge a fee to process or respond to your request unless such request is manifestly unfounded or excessive and in all other cases where it is permitted by the applicable law. In such cases, we may charge a reasonable fee or refuse to act on the request. In either case, we will communicate our choices and explain the reasons behind them.

Additional information about Data collection and processing

Legal action

The User's Personal Data may be used for legal purposes by the Owner in Court or in the stages leading to possible legal action arising from improper use of this Website or the related Services.
The User declares to be aware that the Owner may be required to reveal personal data upon request of public authorities.

Additional information about User's Personal Data

In addition to the information contained in this privacy policy, this Website may provide the User with additional and contextual information concerning particular Services or the collection and processing of Personal Data upon request.

System logs and maintenance

For operation and maintenance purposes, this Website and any third-party services may collect files that record interaction with this Website (System logs) or use other Personal Data (such as the IP Address) for this purpose.

Information not contained in this policy

More details concerning the collection or processing of Personal Data may be requested from the Owner at any time. Please see the contact information at the beginning of this document.

Changes to this privacy policy

The Owner reserves the right to make changes to this privacy policy at any time by notifying its Users on this page and possibly within this Website and/or - as far as technically and legally feasible - sending a notice to Users via any contact information available to the Owner. It is strongly recommended to check this page often, referring to the date of the last modification listed at the bottom.

Should the changes affect processing activities performed on the basis of the User’s consent, the Owner shall collect new consent from the User, where required.