Privacy Policy of crlab.com

Crlab.com collects some Personal Data from its Users.

Personal Data processed for the following purposes and using the following services:

    • Advertising

      • Meta ads conversion tracking (Meta pixel), intent.ly Overlays, Microsoft Advertising, Momento, Criteo, Google Ad Manager, Google Ads conversion tracking and Meta Lookalike Audience

        Personal Data: Trackers; Usage Data

      • Outbrain

        Personal Data: Trackers; various types of Data as specified in the privacy policy of the service

      • Google Ads Optimized Targeting, Google Ads enhanced conversions and Meta Advanced Matching

        Personal Data: email address

      • Google Ads Customer Match

        Personal Data: email address; Trackers; unique device identifiers for advertising (Google Advertiser ID or IDFA, for example); User ID

      • Google Ads Audience Expansion

        Personal Data: Usage Data

      • Meta Audience Network

        Personal Data: Trackers; unique device identifiers for advertising (Google Advertiser ID or IDFA, for example); Usage Data

      • WhatsApp Business direct marketing

        Personal Data: answers to questions; contents of the email or message; Data communicated while using the service; date of the message; first name; last name; phone number; profile picture; sender of the message; time the message was sent; user content

    • Analytics

      • Meta Events Manager

        Personal Data: Trackers

      • Google Analytics 4

        Personal Data: number of Users; session statistics; Trackers; Usage Data

    • Backup saving and management

      • Sectigo CodeGuard

        Personal Data: country; date of birth; email address; gender; phone number

    • Commercial affiliation

      • TradeTracker and Awin

        Personal Data: Trackers; Usage Data

    • Contacting the User

      • Mailing list or newsletter and Contact form

        Personal Data: Trackers

    • Displaying content from external platforms

      • YouTube Video Widget and Google Fonts

        Personal Data: Trackers; Usage Data

    • Heat mapping and session recording

      • Microsoft Clarity

        Personal Data: Usage Data

    • Interaction with live chat platforms

      • WhatsApp Business Chat Widget

        Personal Data: answers to questions; contents of the email or message; Data communicated while using the service; date of the message; first name; last name; phone number; profile picture; sender of the message; time the message was sent; Trackers; user content

    • Managing contacts and sending messages

      • Trustpilot Automatic Feedback Service

        Personal Data: Trackers

      • SALESmanago Email Marketing

        Personal Data: email address; first name; last name; phone number; purchase history

      • Vertigo Media

        Personal Data: country; email address; name; phone number

    • Managing support and contact requests

      • WhatsApp Business customer support

        Personal Data: answers to questions; custom events; customer support; Data communicated while using the service; data relating to the point of sale; date of the message; first name; in-app messages ; IP address; phone number; primary account information

    • Registration and authentication provided directly by crlab.com

      • Direct registration

        Personal Data: Trackers

    • Remarketing and behavioural targeting

      • Google Ads Remarketing and Google Ad Manager Audience Extension

        Personal Data: Trackers; Usage Data

      • Meta Custom Audience

        Personal Data: email address; Trackers

    • Spam and bots protection

      • Google reCAPTCHA

        Personal Data: answers to questions; clicks; keypress events; motion sensor events; mouse movements; scroll position; touch events; Trackers; Usage Data

    • Tag Management

      • Google Tag Manager

        Personal Data: Usage Data

    • Traffic optimisation and distribution

      • Cloudflare

        Personal Data: various types of Data as specified in the privacy policy of the service

    • User database management

      • SALESmanago

        Personal Data: Trackers

Information on opting out of interest-based advertising

In addition to any opt-out feature provided by any of the services listed in this document, Users may learn more on how to generally opt out of interest-based advertising within the dedicated section of the Cookie Policy.

Further information about the processing of Personal Data

    • Selling goods and services online

      The Personal Data collected are used to provide the User with services or to sell goods, including payment and possible delivery. The Personal Data collected to complete the payment may include the credit card, the bank account used for the transfer, or any other means of payment envisaged. The kind of Data collected by crlab.com depends on the payment system used.

Contact information

    • Owner and Data Controller

      CRLAB is a brand of CRLAB S.p.a. - Via Benini, 11 - 40069 Zola Predosa (Bologna), Italy

      Owner contact email: crlabspa@pec.it