Privacy Policy of bklynsoap.com

This Application collects some Personal Data from its Users.

Personal Data processed for the following purposes and using the following services:

    • Advertising

      • Meta ads conversion tracking (Meta pixel), Google Ads conversion tracking and Hotjar Form Analysis & Conversion Funnels

        Personal Data: Trackers; Usage Data

      • TikTok conversion tracking

        Personal Data: device information

      • Pinterest Ads

        Personal Data: Trackers

      • Pinterest Conversion Tag

        Personal Data: device information; Trackers; Usage Data

    • Analytics

      • Google Analytics with anonymized IP

        Personal Data: Cookies; Usage Data

      • Meta Events Manager and Google Analytics

        Personal Data: Trackers; Usage Data

      • Google Analytics 4

        Personal Data: browser information; city; device information; number of Users; session statistics; Usage Data

      • Klar

    • Content performance and features testing (A/B testing)

      • Google Optimize

        Personal Data: Tracker; Usage Data

    • Displaying content from external platforms

      • Vimeo video, YouTube video widget and Google Maps widget

        Personal Data: Cookies; Usage Data

    • Handling payments

      • Klarna and PayPal

        Personal Data: various types of Data as specified in the privacy policy of the service

    • Heat mapping and session recording

      • Hotjar Heat Maps & Recordings

        Personal Data: Tracker; Usage Data; various types of Data as specified in the privacy policy of the service

    • Interaction with data collection platforms and other third parties

      • Sleeknote

        Personal Data: Data communicated while using the service; device information; email address; first name; gender; language; last name; phone number; physical address; precise location; Trackers; Usage Data

    • Interaction with external social networks and platforms

      • PayPal button and widgets

        Personal Data: Cookies; Usage Data

    • Interaction with live chat platforms

      • Zendesk Chat

        Personal Data: Cookies; Data communicated while using the service

    • Managing contacts and sending messages

      • Klaviyo

        Personal Data: address; company name; country; email address; first name; last name; phone number; shopping history; Usage Data

    • Managing data collection and online surveys

      • Klaviyo Forms

        Personal Data: email address

    • Managing support and contact requests

      • Zendesk

        Personal Data: various types of Data as specified in the privacy policy of the service

    • Platform services and hosting

      • Shopify

        Personal Data: billing address; device information; email address; first name; last name; payment info; phone number; shipping address; Trackers; Usage Data

    • Registration and authentication

      • Direct registration

        Personal Data: address; city; company name; country; email address; first name; last name; password; ZIP/Postal code

      • Log In with PayPal

        Personal Data: various types of Data as specified in the privacy policy of the service

    • Remarketing and behavioral targeting

      • Facebook Remarketing, Google Ads Remarketing and Remarketing with Google Analytics

        Personal Data: Cookies; Usage Data

      • Facebook Custom Audience

        Personal Data: Cookies; email address

      • Klaviyo segmentation and social advertising

        Personal Data: Cookies; device information; email address; shopping history; Usage Data

      • TikTok Remarketing

        Personal Data: Trackers

    • SPAM protection

      • Google reCAPTCHA

        Personal Data: answers to questions; clicks; keypress events; motion sensor events; mouse movements; scroll position; touch events; Trackers; Usage Data

    • Tag Management

      • Google Tag Manager

        Personal Data: Usage Data

    • Traffic optimization and distribution

      • Cloudflare

        Personal Data: Trackers; various types of Data as specified in the privacy policy of the service

    • User database management

      • Klaviyo CRM

        Personal Data: address; city; company name; country; email address; first name; last name; shopping history; Usage Data

Information on opting out of interest-based advertising

In addition to any opt-out feature provided by any of the services listed in this document, Users may learn more on how to generally opt out of interest-based advertising within the dedicated section of the Cookie Policy.

Further information about the processing of Personal Data

    • Mailing List or Newsletter

      E-mail advertising if you do not subscribe to
      the newsletter and your right to opt out
      If we receive your e-mail address in
      connection with the sale of a product or
      service and you have not opted out and you
      are not a consumer who has his habitual
      residence in Poland, we reserve the right to
      regularly email you offers for products from our
      product range that are similar to those you
      have already purchased. This serves the
      protection of our legitimate interests in
      promoting and advertising our products to
      customers that are overriding in the process of
      balancing of interests.
      You can opt out of this use of your email
      address at any time by sending a message to
      the contact option specified below or by using
      the opt-out link in the advertising email, without
      incurring any costs beyond the cost of transfer
      calculated at the base rates.

    • Mailing List or Newsletter - Marketing

      E-mail advertising if you subscribe to the
      newsletter
      If you subscribe to our newsletter, we will
      regularly send you our e-mail newsletter based
      on your consent according to Art. 6 (1) 1 lit. a)
      GDPR, using the data required or disclosed by
      you separately for this purpose.
      You may unsubscribe from the newsletter
      service at any time. For this purpose you can
      either send a message to the contact option
      specified below or use the opt-out link in the
      newsletter. Upon unsubscription, we will delete
      your email address unless you have expressly
      consented to the further use of your data or we
      reserve the right to further use your personal
      data in the scope and manner permitted by the
      law, of which we inform you in this notice.

    • Selling goods and services online

      The Personal Data collected are used to provide the User with services or to sell goods, including payment and possible delivery.
      The Personal Data collected to complete the payment may include the credit card, the bank account used for the transfer, or any other means of payment envisaged. The kind of Data collected by this Application depends on the payment system used.

Contact information

    • Owner and Data Controller

      Brooklyn Soap GmbH - Paulinenallee 32 - 20259 Hamburg (Germany)

      Owner contact email: support@bklynsoap.com