Www.dennis-carpenter.com collects some Personal Data from its Users.
Personal Data: Cookies and Usage Data
Personal Data: address, city, company name, country, email address, fax number, first name, last name, phone number, province, state, User ID and ZIP/Postal code
Personal Data: email address, first name, phone number, province and state
Personal Data: Cookies and Usage Data
The services contained in this section enable www.dennis-carpenter.com to (i) to understand how their End Users are using their services and (ii) to respond in real-time to their End Users by giving them a maximally helpful, relevant, individualized experiences.
Evergage collects certain information, from both Evergage Clients and their end user customers/website visitors (“End Users”). Evergage is deeply committed to protecting the privacy of both Evergage Clients and their End Users.
1. End User Information
A. What information does Evergage collect regarding End Users?
It is at Evergage Clients’ discretion what actions and information they collect from each End User. However, Evergage generally requires Evergage Clients to observe all applicable laws and regulations relating to the protection of data privacy and to only collect information that is necessary to improve Client Services and successfully serve their End Users.
One primary use of Evergage is to understand how End Users are using the Evergage Client’s service. Many Evergage Clients send us, on a per-user or per-visitor basis, a subset of the actions taken by each End User within such Evergage Clients’ services and when such actions were taken.
For example, suppose John Doe used company XYZ’s document management system to upload a document, edit it, and share it with three friends. If XYZ was an Evergage Client, XYZ might collect and send to Evergage that John Doe edited a document at a certain time and that he has 5 documents in XYZ’s system. Later, XYZ might decide to also collect and send to Evergage when John shares a document and into what format he converted the document to share it. XYZ could use this information to improve their product and to email John Doe with training about better ways to share a document.
Another primary use case of the Service is to personalize the experience for End Users based off of the combination of their behavior and their attribute data.
The data that Evergage Clients choose to send us is often not personally identifiable information, but may be personally identifiable information.
B. Does Evergage require Evergage Clients to inform the End User about their use of the Service?
C. How does Evergage use the information it collects?
The information Evergage collects on End User activities with Client Services is the property of the Evergage Client, not of Evergage. We store the data in a unique security domain for each Evergage Client. Our rules and algorithms process and analyze each Evergage Clients’ data separately to give that Evergage Client a better understanding of its End Users and the means to respond in real-time to the End User with a more relevant experience.
Evergage also aggregates information across Evergage Clients to (i) improve the Service, (ii) benchmark usage patterns and behavior for a particular Evergage Client and for Evergage Clients generally, (iii) publish interesting analysis of trends or behaviors and (iv) other similar uses.
D. Will Evergage provide information about you to anyone else?
Except as provided below in the sections entitled Information Disclosed Pursuant to Business Transfers and Information Disclosed for Our Protection and the Protection of Others, we never divulge End User data in a personally identifiable, unique or non-aggregated manner to anyone other than the Evergage Client on whose behalf we are collecting and analyzing its End User data.
E. How does Evergage make sure your information is secure?
Evergage takes the security and privacy of Evergage Client data and End User data very seriously. We use industry standard best practices to secure our systems and access to the data. Each Evergage Client’s data is kept separate from each other Evergage Client’s data. Each Evergage Client’s data flows through our system in a separate message queue, is stored in separate files on disk, and is a part of a unique security domain. Access to that security domain is protected by user authentication. However, no method of transmission over the Internet and no method of electronic storage is 100% secure. Therefore, while we strive to use industry standard best practices to protect your Personal Information, we cannot guarantee its absolute security.
Like many websites we sometimes employ “cookies,” small packets of data, which may include an anonymous unique identifier that are sent to a user’s browser from a website’s computer and stored on the user’s computer’s hard drive. The website placing the cookie on the user’s computer can then recognize the computer when the user navigates the website at a later time. For example, this allows us to remember user preferences and measure user behavior, information that Evergage Clients may then use to improve user interaction with their services.
Evergage makes use of first party cookies.
Evergage also provides a mobile SDK that most Evergage Clients use to integrate their mobile app with Evergage in the same way.
H. Are there ways that you can opt out of allowing an Evergage Client to collect data on your use of its service?
Yes. If you are an End User of an Evergage Client and do not wish for us to collect information about your use of that service, there are several options:
We have provided Evergage Clients with the ability to filter and dispose of usage data related to a particular End User’s user ID. If you would like to opt out of having your data sent to Evergage, please contact the Evergage Client directly. If you feel the Evergage Client is not responding satisfactorily to your request, please contact us at firstname.lastname@example.org
The Personal Data collected are used to provide the User with services or to sell goods, including payment and possible delivery.
The Personal Data collected to complete the payment may include the credit card, the bank account used for the transfer, or any other means of payment envisaged. The kind of Data collected by www.dennis-carpenter.com depends on the payment system used.
Users declare themselves to be adult according to their applicable legislation. Minors may use www.dennis-carpenter.com only with the assistance of a parent or guardian. Under no circumstance persons under the age of 13 may use www.dennis-carpenter.com.
The Owner may use the Personal and Usage Data collected through www.dennis-carpenter.com to create or update User profiles. This type of Data processing allows the Owner to evaluate User choices, preferences and behaviour for the purposes outlined in the respective section of this document.
User profiles can also be created through the use of automated tools like algorithms, which can also be provided by third parties. To find out more, about the profiling activities performed, Users can check the relevant sections of this document.
The User always has a right to object to this kind of profiling activity. To find out more about the User's rights and how to exercise them, the User is invited to consult the section of this document outlining the rights of the User.
Automated decision-making means that a decision which is likely to have legal effects or similarly significant effects on the User, is taken solely by technological means, without any human intervention.
Www.dennis-carpenter.com may use the User's Personal Data to make decisions entirely or partially based on automated processes according to the purposes outlined in this document.
Www.dennis-carpenter.com adopts automated decision-making processes as far as necessary to enter into or perform a contract between User and Owner, or on the basis of the User’s explicit consent, where such consent is required by the law.
Automated decisions are made by technological means – mostly based on algorithms subject to predefined criteria – which may also be provided by third parties.
The rationale behind the automated decision making is:
Carpenter Industries, Inc., 4140 Concord Parkway South, Concord, NC 28027
Owner contact email: email@example.com