Privacy Policy of collects some Personal Data from its Users.

Personal Data collected for the following purposes and using the following services:

    • Analytics

      • Google Analytics

        Personal Data: Cookies and Usage Data

    • Contacting the User

      • Contact form

        Personal Data: address, city, company name, country, email address, fax number, first name, last name, phone number, province, state, User ID and ZIP/Postal code

      • Mailing list or newsletter

        Personal Data: email address, first name, phone number, province and state

    • Displaying content from external platforms

      • YouTube video widget

        Personal Data: Cookies and Usage Data

Further information about Personal Data

    • Evergage Tracking and Analytics

      The services contained in this section enable to (i) to understand how their End Users are using their services and (ii) to respond in real-time to their End Users by giving them a maximally helpful, relevant, individualized experiences.

      Evergage, Inc.

      Evergage collects certain information, from both Evergage Clients and their end user customers/website visitors (“End Users”). Evergage is deeply committed to protecting the privacy of both Evergage Clients and their End Users.

      1. End User Information

      A. What information does Evergage collect regarding End Users?

      It is at Evergage Clients’ discretion what actions and information they collect from each End User. However, Evergage generally requires Evergage Clients to observe all applicable laws and regulations relating to the protection of data privacy and to only collect information that is necessary to improve Client Services and successfully serve their End Users.

      One primary use of Evergage is to understand how End Users are using the Evergage Client’s service. Many Evergage Clients send us, on a per-user or per-visitor basis, a subset of the actions taken by each End User within such Evergage Clients’ services and when such actions were taken.

      For example, suppose John Doe used company XYZ’s document management system to upload a document, edit it, and share it with three friends. If XYZ was an Evergage Client, XYZ might collect and send to Evergage that John Doe edited a document at a certain time and that he has 5 documents in XYZ’s system. Later, XYZ might decide to also collect and send to Evergage when John shares a document and into what format he converted the document to share it. XYZ could use this information to improve their product and to email John Doe with training about better ways to share a document.
      Another primary use case of the Service is to personalize the experience for End Users based off of the combination of their behavior and their attribute data.

      The data that Evergage Clients choose to send us is often not personally identifiable information, but may be personally identifiable information.

      B. Does Evergage require Evergage Clients to inform the End User about their use of the Service?

      We require that all Evergage Clients maintain a truthful and accurate privacy policy that discloses the type of information collected, and that this information is shared with third-party service providers for the purpose of providing a better experience. However, Evergage does not require Evergage Clients to disclose that this information is shared with Evergage in particular, so Evergage Clients’ privacy policies may not name Evergage specifically. In addition, Evergage conducts routine audits on the data provided to us by Evergage Clients to monitor compliance with our agreements with Evergage Clients, this Privacy Policy, and applicable data privacy laws and regulations.

      C. How does Evergage use the information it collects?

      The information Evergage collects on End User activities with Client Services is the property of the Evergage Client, not of Evergage. We store the data in a unique security domain for each Evergage Client. Our rules and algorithms process and analyze each Evergage Clients’ data separately to give that Evergage Client a better understanding of its End Users and the means to respond in real-time to the End User with a more relevant experience.

      Evergage also aggregates information across Evergage Clients to (i) improve the Service, (ii) benchmark usage patterns and behavior for a particular Evergage Client and for Evergage Clients generally, (iii) publish interesting analysis of trends or behaviors and (iv) other similar uses.

      D. Will Evergage provide information about you to anyone else?

      Except as provided below in the sections entitled Information Disclosed Pursuant to Business Transfers and Information Disclosed for Our Protection and the Protection of Others, we never divulge End User data in a personally identifiable, unique or non-aggregated manner to anyone other than the Evergage Client on whose behalf we are collecting and analyzing its End User data.

      E. How does Evergage make sure your information is secure?

      Evergage takes the security and privacy of Evergage Client data and End User data very seriously. We use industry standard best practices to secure our systems and access to the data. Each Evergage Client’s data is kept separate from each other Evergage Client’s data. Each Evergage Client’s data flows through our system in a separate message queue, is stored in separate files on disk, and is a part of a unique security domain. Access to that security domain is protected by user authentication. However, no method of transmission over the Internet and no method of electronic storage is 100% secure. Therefore, while we strive to use industry standard best practices to protect your Personal Information, we cannot guarantee its absolute security.

      F. Does Evergage use cookies in connection with the Service?

      Like many websites we sometimes employ “cookies,” small packets of data, which may include an anonymous unique identifier that are sent to a user’s browser from a website’s computer and stored on the user’s computer’s hard drive. The website placing the cookie on the user’s computer can then recognize the computer when the user navigates the website at a later time. For example, this allows us to remember user preferences and measure user behavior, information that Evergage Clients may then use to improve user interaction with their services.

      Evergage makes use of first party cookies.

      Although most web browsers automatically accept cookies, your browser setting can usually be modified to decline cookies or alert you when a website is attempting to place a cookie on your computer. Consult the help manual for your browser for detailed information. For further information about disabling cookies, visit or If you choose to decline cookies, you may lose some of the functionality associated with certain Evergage Clients’ services that are provided by the use of cookies. Please refer to the privacy policy of the company that is an Evergage Client for more information about its interactive features that depend on cookies.

      G. Does Evergage use a web tag or JavaScript beacon?

      How data is collected and sent to Evergage is at the discretion of the Evergage Client. Evergage does provide a JavaScript beacon that most Evergage Clients use to integrate with their online service to collect usage data and personalize the experience. If the Evergage Client uses this JavaScript beacon, data is sent directly from the End User’s browser to Evergage for storage and analysis.

      Evergage also provides a mobile SDK that most Evergage Clients use to integrate their mobile app with Evergage in the same way.

      H. Are there ways that you can opt out of allowing an Evergage Client to collect data on your use of its service?

      Yes. If you are an End User of an Evergage Client and do not wish for us to collect information about your use of that service, there are several options:

      We respect the “Do Not Track” Settings on most modern browsers. Set this flag on your browser and we will not collect data from our JavaScript beacon. Remember to set this flag on each browser that you use.

      Please review the privacy policy of the company that is an Evergage Client and follow that company’s instructions for opting out of data collection. If the Evergage Client has configured a site-wide Opt-Out and has configured Evergage to respect this, then Evergage will respect your opt-out on that site. (Please note that this does not mean you have opted out of Evergage tracking on other sites or on our Site).

      We have provided Evergage Clients with the ability to filter and dispose of usage data related to a particular End User’s user ID. If you would like to opt out of having your data sent to Evergage, please contact the Evergage Client directly. If you feel the Evergage Client is not responding satisfactorily to your request, please contact us at

    • Selling goods and services online

      The Personal Data collected are used to provide the User with services or to sell goods, including payment and possible delivery.
      The Personal Data collected to complete the payment may include the credit card, the bank account used for the transfer, or any other means of payment envisaged. The kind of Data collected by depends on the payment system used.

    • The Service is not directed to children under the age of 13

      Users declare themselves to be adult according to their applicable legislation. Minors may use only with the assistance of a parent or guardian. Under no circumstance persons under the age of 13 may use

    • Analysis and predictions based on the User’s Data (“profiling”)

      The Owner may use the Personal and Usage Data collected through to create or update User profiles. This type of Data processing allows the Owner to evaluate User choices, preferences and behaviour for the purposes outlined in the respective section of this document.
      User profiles can also be created through the use of automated tools like algorithms, which can also be provided by third parties. To find out more, about the profiling activities performed, Users can check the relevant sections of this document.
      The User always has a right to object to this kind of profiling activity. To find out more about the User's rights and how to exercise them, the User is invited to consult the section of this document outlining the rights of the User.

    • Automated decision-making

      Automated decision-making means that a decision which is likely to have legal effects or similarly significant effects on the User, is taken solely by technological means, without any human intervention. may use the User's Personal Data to make decisions entirely or partially based on automated processes according to the purposes outlined in this document. adopts automated decision-making processes as far as necessary to enter into or perform a contract between User and Owner, or on the basis of the User’s explicit consent, where such consent is required by the law.
      Automated decisions are made by technological means – mostly based on algorithms subject to predefined criteria – which may also be provided by third parties.
      The rationale behind the automated decision making is:

      • to enable or otherwise improve the decision-making process;
      • to grant Users fair and unbiased treatment based on consistent and uniform criteria;
      • to reduce the potential harm derived from human error, personal bias and the like which may potentially lead to discrimination or imbalance in the treatment of individuals etc.;
      • to reduce the risk of User's failure to meet their obligation under a contract. To find out more about the purposes, the third-party services, if any, and any specific rationale for automated decisions used within, Users can check the relevant sections in this document.

      Consequences of automated decision-making processes for Users and rights of Users subjected to it

      As a consequence, Users subject to such processing, are entitled to exercise specific rights aimed at preventing or otherwise limiting the potential effects of the automated decisions taken.
      In particular, Users have the right to:

      • obtain an explanation about any decision taken as a result of automated decision-making and express their point of view regarding this decision;
      • challenge a decision by asking the Owner to reconsider it or take a new decision on a different basis;
      • request and obtain from the Owner human intervention on such processing. To learn more about the User’s rights and the means to exercise them, the User is invited to consult the section of this document relating to the rights of the User.

Contact information

    • Owner and Data Controller

      Carpenter Industries, Inc., 4140 Concord Parkway South, Concord, NC 28027

      Owner contact email: