Privacy Policy of www.ve-refinery.ch

This Website collects some Personal Data from its Users.

Personal Data processed for the following purposes and using the following services:

    • Advertising

      • Hotjar Form Analysis & Conversion Funnels, Viralize, Viafoura, Query Click, ONEcount, VIADS ADVERTISING, Meta ads conversion tracking (Meta pixel), Google Ads conversion tracking and Demandbase conversion tracking

        Personal Data: Trackers; Usage Data

      • Outbrain conversion tracking (Outbrain pixel)

        Personal Data: device information; Trackers; Universally unique identifier (UUID); Usage Data

    • Analytics

      • Google Analytics

        Personal Data: Tracker; Usage Data

      • Google Analytics Advertising Reporting Features

        Personal Data: Tracker; unique device identifiers for advertising (Google Advertiser ID or IDFA, for example); various types of Data as specified in the privacy policy of the service

      • Google Analytics Demographics and Interests reports

        Personal Data: Tracker; unique device identifiers for advertising (Google Advertiser ID or IDFA, for example)

      • Meta Events Manager and Matomo

        Personal Data: Trackers; Usage Data

      • Cloudflare Web Analytics

        Personal Data: device information; language; Usage Data

    • Contacting the User

      • Contact form

        Personal Data: email address; first name; last name; phone number

    • Content performance and features testing (A/B testing)

      • Google Optimize 360, Google Optimize and Visual Website Optimizer

        Personal Data: Trackers; Usage Data

    • Displaying content from external platforms

      • Google Fonts and YouTube video widget

        Personal Data: Trackers; Usage Data

      • YouTube Data API

        Personal Data: Data communicated in order to use the Service

    • Handling payments

      • PayPal

        Personal Data: billing address; device information; email address; first name; last name; payment info; phone number; purchase history; Tracker

      • Stripe

        Personal Data: billing address; email address; first name; last name; payment info; various types of Data as specified in the privacy policy of the service

    • Heat mapping and session recording

      • Hotjar Heat Maps & Recordings

        Personal Data: Trackers; Usage Data; various types of Data as specified in the privacy policy of the service

    • Hosting and backend infrastructure

      • Akamai Content Delivery Network

        Personal Data: Trackers; Usage Data

    • Infrastructure monitoring

      • Bugsnag

        Personal Data: app information; country; date of birth; device information; device logs; email address; first name; gender; geographic position; last name; phone number; physical address; screenshots; Tracker; Usage Data; username; various types of Data as specified in the privacy policy of the service

    • Interaction with data collection platforms and other third parties

      • Hotjar Recruit User Testers

        Personal Data: Trackers; Usage Data; various types of Data

    • Interaction with online survey platforms

      • Hotjar Poll & Survey widgets

        Personal Data: Trackers; Usage Data; various types of Data

    • Managing contacts and sending messages

      • Klaviyo

        Personal Data: company name; country; email address; first name; last name; phone number; purchase history; state

    • Managing data collection and online surveys

      • Hotjar surveys

        Personal Data: Data communicated while using the service; Usage Data

    • Platform services and hosting

      • Shopify

        Personal Data: billing address; device information; email address; first name; last name; payment info; phone number; shipping address; Tracker; Usage Data

    • Tag Management

      • Google Tag Manager

        Personal Data: Trackers; Usage Data

    • Traffic optimisation and distribution

      • Cloudflare

        Personal Data: various types of Data as specified in the privacy policy of the service

    • User database management

      • Klaviyo CRM

        Personal Data: city; company name; country; date of birth; email address; first name; gender; last name; phone number; physical address; profession; purchase history; state; Tracker; Usage Data; username; various types of Data

      • HubSpot CRM

        Personal Data: various types of Data as specified in the privacy policy of the service

Information on opting out of interest-based advertising

In addition to any opt-out feature provided by any of the services listed in this document, Users may learn more on how to generally opt out of interest-based advertising within the dedicated section of the Cookie Policy.

Further information about the processing of Personal Data

    • Selling goods and services online

      The Personal Data collected are used to provide the User with services or to sell goods, including payment and possible delivery.
      The Personal Data collected to complete the payment may include the credit card, the bank account used for the transfer, or any other means of payment envisaged. The kind of Data collected by this Website depends on the payment system used.

Contact information

    • Owner and Data Controller

      VE Health Group GmbH
      also trading as VE Refinery,
      M├╝sliweg 10,
      6315 Oberaegeri,
      Switzerland.

      Owner contact email: victoria@ve-refinery.ch