Privacy Policy of Perceiv Limited

Perceiv Limited collects some Personal Data from its Users.

Personal Data collected for the following purposes and using the following services:

    • Analytics

      • Google Analytics

        Personal Data: Cookies and Usage Data

    • Contacting the User

      • Phone contact

        Personal Data: phone number

      • Mailing list or newsletter

        Personal Data: email address

    • Handling payments

      • GoCardless

        Personal Data: various types of Data as specified in the privacy policy of the service

    • Hosting and backend infrastructure

      • Microsoft Azure

        Personal Data: various types of Data as specified in the privacy policy of the service

    • Managing contacts and sending messages

      • Sendgrid

        Personal Data: email address

    • Managing support and contact requests

      • Salesforce Service Cloud

        Personal Data: various types of Data as specified in the privacy policy of the service

    • Registration and authentication

      • Direct registration

        Personal Data: billing address, company name, country, email address, first name, last name, password, phone number and username

    • SPAM protection

      • Google reCAPTCHA

        Personal Data: Cookies and Usage Data

    • User database management

      • Pardot and Salesforce Sales Cloud

        Personal Data: various types of Data as specified in the privacy policy of the service

Further information about Personal Data

    • HM Revenue & Customs, regulators and other authorities

      HM Revenue & Customs, regulators and other authorities acting as processors or joint controllers based in the United Kingdom who require reporting of processing activities in certain circumstances.

    • Third parties or publicly available sources

      We may receive personal data about you from various third parties as set out below:

      Intelliflo - Based inside the UK

      Contact Data Includes: billing address, email address, telephone numbers
      Technical Data Includes: your login data
      Transaction Data Includes details about payments to and from you and other details of products and services purchased from us via Intelliflo

      Publicly Available Sources

      The following data may be collected from publicly available sources such as Companies House and the Electoral Register, based inside the EU:

      Identity Data Includes: billing address, email address, telephone numbers
      Contact Data Includes: billing address, email address, telephone numbers

    • Communication Services

      The services contained in this section enable the Owner to manage communication for support, commercial or promotional nature concerning Perceiv Limited

      GoToMeeting
      GoToMeeting is a cloud based meeting service provided by LogMeIn Inc..
      Personal Data collected: various types of Data as specified in the privacy policy of the service.
      Place of processing: United States – Privacy Policy.

      GoToWebinar
      GoToWebinar is a cloud based webinar service provided by LogMeIn Inc..
      Personal Data collected: various types of Data as specified in the privacy policy of the service.
      Place of processing: United States – Privacy Policy.

      Natterbox
      Natterbox is a cloud telephone communications service provided by Natterbox Limited.
      Personal Data collected: various types of Data as specified in the privacy policy of the service.
      Place of processing: United Kingdom – Privacy Policy.

    • Selling goods and services online

      The Personal Data collected are used to provide the User with services or to sell goods, including payment and possible delivery.
      The Personal Data collected to complete the payment may include the credit card, the bank account used for the transfer, or any other means of payment envisaged. The kind of Data collected by Perceiv Limited depends on the payment system used.

Contact information

    • Owner and Data Controller

      Perceiv Ltd., Spaces, Northgate House, Upper Borough Walls, Bath BA1 1RG.

      Owner contact email: privacy@i4csoftware.co.uk