Personal Data processed for the following purposes and using the following services:

• • Advertising

    • Facebook Lookalike Audience

      Personal Data: Tracker; Usage Data

    • Meta ads conversion tracking (Meta pixel), Hotjar Form Analysis & Conversion Funnels, Google Ads conversion tracking and X Ads conversion tracking

      Personal Data: Trackers; Usage Data

    • LinkedIn conversion tracking (LinkedIn Insight Tag)

      Personal Data: device information; Trackers; Usage Data

  • Analytics

    • Google Analytics, Wordpress Stats and Analytics collected directly

      Personal Data: Tracker; Usage Data

    • Facebook Analytics for Apps

      Personal Data: Usage Data; various types of Data as specified in the privacy policy of the service

    • Google Analytics Advertising Reporting Features

      Personal Data: Tracker; unique device identifiers for advertising (Google Advertiser ID or IDFA, for example); various types of Data as specified in the privacy policy of the service

    • Google Analytics Demographics and Interests reports

      Personal Data: Tracker; unique device identifiers for advertising (Google Advertiser ID or IDFA, for example)

  • Connecting Data

    • Zapier

      Personal Data: city; company name; email address; first name; last name; phone number; Usage Data; username

  • Content performance and features testing (A/B testing)

    • Google Optimize

      Personal Data: Tracker; Usage Data

  • Displaying content from external platforms

    • Google Fonts

      Personal Data: Usage Data; various types of Data as specified in the privacy policy of the service

  • Heat mapping and session recording

    • Hotjar Heat Maps & Recordings

      Personal Data: Tracker; Usage Data; various types of Data as specified in the privacy policy of the service

  • Interaction with live chat platforms

    • Customerly Chat Widget

      Personal Data: Data communicated while using the service; Usage Data

  • Interaction with online survey platforms

    • Hotjar Poll & Survey widgets

      Personal Data: Tracker; Usage Data; various types of Data

  • Location-based interactions

    • Geolocation

      Personal Data: geographic position

  • Managing contacts and sending messages

    • Customerly E-mail Marketing

      Personal Data: address; company name; country; email address; first name; last name; phone number; profession; Usage Data; various types of Data

  • Managing data collection and online surveys

    • Facebook lead ads

      Personal Data: city; company name; Data communicated while using the service; email address; first name

    • Customerly Survey

      Personal Data: email address; Usage Data

    • Hotjar surveys

      Personal Data: email address; Tracker; Usage Data

  • Remarketing and behavioral targeting

    • Facebook Custom Audience

      Personal Data: email address; Tracker

    • Facebook Remarketing

      Personal Data: Tracker; Usage Data

  • Tag Management

    • Google Tag Manager

      Personal Data: Usage Data

Information on opting out of interest-based advertising

In addition to any opt-out feature provided by any of the services listed in this document, Users may learn more on how to generally opt out of interest-based advertising within the dedicated section of the Cookie Policy.

Contact information

• • Owner and Data Controller

    Customerly Limited
    Ground Floor, 71 Lower Baggot Street
    Dublin
    D02 P593
    Ireland

    Owner contact email: legal@customerly.io

Latest update: April 02, 2024

iubenda hosts this content and only collects the Personal Data strictly necessary for it to be provided.

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