Privacy Policy of www.hellbay.co.uk

This Website collects some Personal Data from its Users.

Personal Data collected for the following purposes and using the following services:

    • Analytics

      • Facebook Ads conversion tracking (Facebook pixel) and Google Analytics

        Personal Data: Cookies; Usage Data

    • Contacting the User

      • Mailing list or newsletter

        Personal Data: email address; first name; last name

    • Content performance and features testing (A/B testing)

      • Google Optimize

        Personal Data: Cookies; Usage Data

    • Displaying content from external platforms

      • Google Maps widget and TripAdvisor widget

        Personal Data: Cookies; Usage Data

    • Heat mapping and session recording

      • Hotjar Heat Maps & Recordings

        Personal Data: Cookies; Usage Data; various types of Data as specified in the privacy policy of the service

    • Infrastructure monitoring

      • StatusCake

        Personal Data: Cookies; Usage Data

    • Interaction with live chat platforms

      • Tawk.to Widget

        Personal Data: Cookies; Data communicated while using the service; Usage Data

    • Managing contacts and sending messages

      • Postmark

        Personal Data: email address; first name; last name

    • Managing support and contact requests

      • Cendyn Guestfolio

    • Remarketing and behavioral targeting

      • Facebook Custom Audience

        Personal Data: Cookies; email address

      • Facebook Remarketing and Google Ads Remarketing

        Personal Data: Cookies; Usage Data

    • Tag Management

      • Google Tag Manager

        Personal Data: Usage Data

    • Traffic optimization and distribution

      • Cloudflare

        Personal Data: Cookies; various types of Data as specified in the privacy policy of the service

Further information about Personal Data

    • Triptease

      A Direct Booking Platform, using industry-leading data to understand users' specific - and constantly evolving - booking behaviour.

      Cookie Policy

Contact information

    • Owner and Data Controller

      Tresco Estate Partnership, trading as Tresco Estate, The Island Office, Tresco, Isles of Scilly, TR24 0QQ

      Owner contact email: franmcneill@hellbay.co.uk