Privacy Policy of coinsurvey.io

Coinsurvey.io collects some Personal Data from its Users.

Personal Data processed for the following purposes and using the following services:

    • Analytics

      • Google Analytics 4

        Personal Data: session statistics

    • Hosting and backend infrastructure

      • Amazon Web Services (AWS)

        Personal Data: various types of Data as specified in the privacy policy of the service

    • Infrastructure monitoring

      • Datadog

        Personal Data: various types of Data as specified in the privacy policy of the service

    • Interaction with live chat platforms

      • Freshdesk Messaging Widget

        Personal Data: Data communicated while using the service; email address; Trackers; Usage Data

    • Managing contacts and sending messages

      • Mailjet

        Personal Data: email address

    • Managing support and contact requests

      • Freshdesk

        Personal Data: Data communicated while using the service; various types of Data as specified in the privacy policy of the service

    • Registration and authentication

      • Firebase Authentication

        Personal Data: email address; first name; last name

    • Tag Management

      • Google Tag Manager

        Personal Data: Trackers

Further information about the processing of Personal Data

    • Respondents

      If you are a respondent, meaning someone who responded to a survey using our service, CoinSurvey is not the owner of that data, but a mere provider rendering services to the individual or company that sent you the survey. We advise that you read the terms and privacy policies of the individual or company that sent you the survey. Depending on the configuration of the survey, the questions and how the creator of the survey handles the data, your data may be shared. If you have any doubts, please contact the creator of the survey.

    • Selling goods and services online

      The Personal Data collected are used to provide the User with services or to sell goods, including payment and possible delivery.
      The Personal Data collected to complete the payment may include the credit card, the bank account used for the transfer, or any other means of payment envisaged. The kind of Data collected by coinsurvey.io depends on the payment system used.

Contact information

    • Owner and Data Controller

      CoinSurvey Limited
      424 Margate Road, Westwood, Ramsgate, Kent,
      CT12 6SJ

      Owner contact email: hello@coinsurvey.io