Privacy Policy of www.vitastrong.it

This Application collects some Personal Data from its Users.

Personal Data processed for the following purposes and using the following services:

    • Access to third-party accounts

      • Facebook account access

        Permissions: device information; Email; Trackers; Usage Data

    • Advertising

      • Google AdSense, Meta ads conversion tracking (Meta pixel), ShareThis, eMarketingSolutions and Marketing Science Consulting Group

        Personal Data: Trackers; Usage Data

      • WhatsApp Business direct marketing

        Personal Data: answers to questions; contents of the email or message; Data communicated while using the service; date of the message; first name; last name; phone number; profile picture; sender of the message; time the message was sent; user content

      • Meta Audience Network

        Personal Data: Trackers; unique device identifiers for advertising (Google Advertiser ID or IDFA, for example); Usage Data

    • Analytics

      • Google Analytics 4

        Personal Data: number of Users; session statistics; Trackers; Usage Data

      • Meta Events Manager

        Personal Data: billing address; browser information; browsing history; city; clicks; country; Data communicated while using the service; data relating to the point of sale; date of birth; email address; first name; gender; IP address; last name; order ID; page views; payment info; phone number; search history; shipping address; state; Trackers; unique device identifiers for advertising (Google Advertiser ID or IDFA, for example); Usage Data; User ID; user subscriptions; ZIP/Postal code

    • Contacting the User

      • Contact form

        Personal Data: email address; Usage Data

      • Mailing list or newsletter

        Personal Data: email address; Trackers; Usage Data

    • Displaying content from external platforms

      • Google Fonts and Font Awesome

        Personal Data: Trackers; Usage Data

    • Handling payments

      • Scalapay

        Personal Data: address; app information; billing address; browser information; city; clicks; coarse location; country; county; data relating to the point of sale; date of birth; device information; device logs; email address; first name; geographic position; geography/region; house number; identification document; in-app purchases; interaction events; invoicing information; IP address; keypress events; language; last name; latitude (of city); launches; longitude (of city); metro area; mouse movements; number of sessions; operating systems; order ID; page events; page views; payment info; phone number; physical address; positional information; product interaction; province; purchase history; scroll position; scroll-to-page interactions; session duration; session statistics; shipping address; state; Tax ID; Usage Data; User ID; ZIP/Postal code

    • Heat mapping and session recording

      • Microsoft Clarity

        Personal Data: clicks; Usage Data

    • Hosting and backend infrastructure

      • Amazon Web Services (AWS)

        Personal Data: various types of Data as specified in the privacy policy of the service

    • Interaction with live chat platforms

      • WhatsApp Business Chat widget

        Personal Data: answers to questions; contents of the email or message; Data communicated while using the service; date of the message; first name; last name; phone number; profile picture; sender of the message; time the message was sent; user content

    • Managing contacts and sending messages

      • Klaviyo

        Personal Data: country; email address; first name; last name; phone number; physical address; purchase history; Trackers; Usage Data; username; various types of Data

      • Trustpilot Automatic Feedback Service

        Personal Data: billing address; budget; city; contents of the email or message; country; county; customer support; data relating to the point of sale; email address; first name; geography/region; in-app purchases; invoicing information; IP address; language; last name; latitude (of city); longitude (of city); metro area; order ID; payment info; phone number; province; purchase history; shipping address; state; Trackers; Usage Data; User ID; ZIP/Postal code

    • Managing support and contact requests

      • WhatsApp Business customer support

        Personal Data: account log-in; answers to questions; app information; billing address; browser information; browsing history; city; contents of the email or message; country; county; custom events; customer support; Data communicated while using the service; data relating to the point of sale; date of the message; device information; device logs; first name; geography/region; in-app messages ; in-app purchases; interaction events; invoicing information; IP address; language; last name; latitude (of city); login history; longitude (of city); metro area; operating systems; order ID; password; payment info; phone number; primary account information; product interaction; profile picture; province; purchase history; sender of the message; shipping address; state; time the message was sent; time zone; Trackers; Usage Data; user content; username; ZIP/Postal code

    • Platform services and hosting

      • PrestaShop

        Personal Data: device information; email address; first name; language; last name; phone number; Trackers; Usage Data; various types of Data as specified in the privacy policy of the service

    • Registration and authentication

      • Facebook Authentication

        Personal Data: Trackers; various types of Data as specified in the privacy policy of the service

    • Registration and authentication provided directly by this Application

      • Direct registration

        Personal Data: academic background; billing address; budget; city; company name; country; county; date of birth; email address; fax number; field of activity; first name; gender; house number; language; last name; number of employees; password; phone number; physical address; picture; prefix ; profession; profile picture; Social Security number (SSN); state; Tax ID; Trackers; Twitter handle; Usage Data; User ID; username; various types of Data; VAT Number; website; workplace; ZIP/Postal code

    • Tag Management

      • Google Tag Manager

        Personal Data: Trackers; Usage Data

    • Traffic optimisation and distribution

      • Cloudflare

        Personal Data: Trackers; various types of Data as specified in the privacy policy of the service

      • Google Hosted Libraries

        Personal Data: Trackers; Usage Data

Information on opting out of interest-based advertising

In addition to any opt-out feature provided by any of the services listed in this document, Users may learn more on how to generally opt out of interest-based advertising within the dedicated section of the Cookie Policy.

Further information about the processing of Personal Data

    • Request for deletion of personal data

      Users can request the deletion of their personal data directly from their Vitastrong account.
      To do so, please log in to your account on www.vitastrong.it, go to Account → Privacy/Data, and select “Delete my data.”

      Once the request is received, we verify the user’s identity and remove all personal data from our systems within 30 days, unless certain data must be retained to comply with legal, tax, or fraud-prevention obligations.

      For any additional questions or support, you may contact us at performance@vitastrong.it

Contact information

    • Owner and Data Controller

      Globax Nutrition SRL | COE: 28629 | Iscrizione al Reg. Ecommerce nr. 725
      Sede Legale: Via IV Giugno 81, Serravalle, 47899, San Marino

      Owner contact email: performance@vitastrong.it