Policy summary
Personal Data processed for the following purposes and using the following services:
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Access to third-party accounts
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Device permissions for Personal Data access
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Displaying content from external platforms
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Hosting and backend infrastructure
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Infrastructure monitoring
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Crashlytics
Personal Data: Crash information; device information; Universally unique identifier (UUID)
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Logentries
Personal Data: Usage Data; various types of Data as specified in the privacy policy of the service
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New Relic
Personal Data: Cookies; Usage Data; various types of Data as specified in the privacy policy of the service
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Sentry
Personal Data: various types of Data as specified in the privacy policy of the service
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Location-based interactions
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Google Fit & Google Fit API Services
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Managing contacts and sending messages
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Registration and authentication
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Remarketing and behavioral targeting
Information on opting out of interest-based advertising
In addition to any opt-out feature provided by any of the services listed in this document, Users may follow the instructions provided by
YourOnlineChoices (EU),
the Network Advertising Initiative (US) and
the Digital Advertising Alliance (US),
DAAC (Canada),
DDAI (Japan)
or other similar initiatives. Such initiatives allow Users to select their tracking preferences for most of the advertising tools. The Owner thus recommends that Users make use of these resources in addition to the information provided in this document.
The Digital Advertising Alliance offers an application called AppChoices that helps Users to control interest-based advertising on mobile apps.
Users may also opt out of certain advertising features through applicable device settings, such as the device advertising settings for mobile phones or ads settings in general.
Further information about the processing of Personal Data
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Redis Labs
PRIVACY Last Updated: July 12, 2016
Redis Labs, Inc. and Redis Labs Ltd. (“us”, “we” or “our”) provides this Privacy Policy (“Policy”) to inform you of our policies and procedures regarding the collection, use and disclosure of personal information we receive when you visit www.redislabs.com (including any subdomains of this website or other websites owned by us or operated on our behalf) (the “Site”) and/or when you use any part of our services via the Site (the “Services”) and/or when you download software (the “Software”) from the Site (collectively, the “Product”). This Policy applies only to information that you provide us through the Site or the Product (including any information provided as part of your subscription to the Software) or when you access or use any content appearing on the Site or made available through the Product, or that we collect on your behalf as part of the Product’s use. This Policy may be amended or updated from time to time. If we make any material changes to this Policy, we will post a notice of these changes on the Site and in this Policy. You are advised to consult this Policy regularly for any changes. If you would like to be notified by email if and when material changes are made to this Policy, please send an email to legal@redislabs.com. This Policy is an integral part of our Terms of Use for the Site, Services and Software (the “Terms)”.
1. Information Collection:
Personally Identifiable Information:
As a condition to your use of the Product, we will ask you to provide us with certain personally identifiable information that can be used to contact or identify you and administer your account (“Personal Information”). Personal Information may include, but is not limited to, your name, company name, email address, telephone number, contact person details and financial information such as your credit/debit card details, your bank account details and your mailing address.
Non Personal Information:
When you access the Site or use the Product, we collect the following:
Information regarding your use of the Product and all information collected by us while providing you the Product;
Information that your browser sends whenever you visit the Site or use the Product (“Log Data”). This Log Data may include, but is not limited to, your computer’s Internet Protocol address, browser type, the web page you were visiting before you came to the Site and information you search for on the Site;
When you use a widget or any other tool that may be offered by us, whether on the Site or on a third party website, including a website owned or operated by you, we may record data related to that activity, the deployment of the widget or tool and any other account related data;
Like many websites, we use “cookies” to collect information. A cookie is a small data file that we transfer to your computer’s hard disk for record-keeping purposes. We use “persistent cookies” to save your username and login credentials for future logins to the Site. We use “session ID cookies” to enable certain features of the Product, to better understand how you interact with the site and Product and to monitor web traffic routing on the Site and aggregate usage of the Product. You can instruct your browser, by changing its options, to stop accepting cookies or to prompt you before accepting a cookie from the website you visit. If you do not accept cookies, however, you may not be able to use all portions of the Site or all functionalities of the Product.
Links to Other Websites:
We may present links in a format that enables us to keep track of whether these links have been followed.
Third Party Sites:
This Policy applies only to the Product. We do not exercise control over websites that provide information, or over banners, other advertisements or links from within the Site or the Product. These other sites may place their own cookies or other files on your computer, collect data or solicit personal information from you. Other websites follow different rules regarding the use or disclosure of the Personal Information that you submit. We encourage you to read the privacy policies and other terms of the other websites.
Payment Service Providers
By using Chargeable Products (as further described in our Terms) and/or when making a purchase from us, you may be required to use our Partners (e.g. Heroku, Inc.) and/or trusted payment processors and/or credit agencies (e.g. BlueSnap, Inc.) (Collectively, “Payment Service Providers”). Your use of such Payment Service Provider services shall be govern by their own terms of use and privacy policy statement in the framework of which it will receive from you financial information, such as credit card information. To the extent permitted by law, such information resulting from a transaction by you (with the exception of certain confidential payment data), may be shared by such Payment Service Provider with us. We shall not be liable for any use or disclosure of such information by such Payment Service Providers. You acknowledge and agree that any credit card and/or other billing and payment information that you provide directly to us may be shared by us with the Payment Service Providers solely for the purposes of checking credit, effecting payment to us and servicing your account. We shall treat such information as Personal Information. We may always retain and use such information as necessary to comply with our legal obligations, resolve disputes, establish or exercise our legal rights or defend against legal claims and enforce our agreements.
2. Our Policy Toward Children:
If you are under the age of 13, you may not use the Site and the Product. We do not knowingly collect personally identifiable information from children under the age of 13. If you are between the ages of 13 and 18, please let your parent or guardian know about this Policy and get his or her permission before you give us any of your personal identifiable information. If a parent or guardian becomes aware that his or her child has provided us with Personal Information without their consent, he or she should contact us at legal@redislabs.com. If we become aware that a minor has provided us with Personal Information, we will delete such information from our files.
3. How We Use Personal Information:
Personal Information is used for the following purposes: (i) to provide the Product, (ii) to administer your use of the Product and any accounts you may have with us, (iii) to personalize your experience, (iv) to provide to you Product announcements, (v) to provide you with further information and offers from us or third parties that we believe you may find useful or interesting, such as newsletters, marketing or promotional materials, (vi) on behalf of and according to instructions of a third party, such as our advertising partners, (vii) to enforce our Terms, (viii) to resolve any disputes between users of the Site and us; and (ix) as described in Section 4 below. If you decide at any time that you no longer wish to receive such announcements, information or offers, please follow the unsubscribe instructions provided in the communication. We use information that is not Personal Information for the above purposes and in addition, in order to (i) monitor and analyze use of the Product and for the technical administration of the Site, (ii) improve the Site and the Product, (iii) generate and derive useful data and information concerning the interests, characteristics and website use behavior of our users, and (iv) verify that users of the Product meet the criteria required to process their requests. In addition, we may post additional ancillary privacy notices with respect to specific Products.
4. Information Sharing and Disclosure:
Aggregate Non-Personal Information.
We may share aggregated information generated as a result of your use of the Product, that includes non-Personal information and Log Data, with third parties for industry analysis, demographic profiling, other commercial purposes and to deliver targeted advertising about other products and services. Any aggregated information shared in these contexts will not contain your Personal Information.
Combined Information.
We may combine certain Personal Information with non-Personal Information in order to allow us to create information packages and services that are better tailored to your interests and preferences. Among other things, linking this information may allow us generally to improve and personalize the Site and the Product. If we combine or link any information with your Personal Information, the resulting combination will be treated as Personal Information under this Policy.
Service Providers.
We may employ third party companies and individuals to facilitate the Product, to provide the Product on our behalf and to perform services related to administration of the Product or the Site (including, without limitation, bill and credit card payment processing, maintenance, hosting and database management services and administration). These third parties have access to your Personal Information only to perform these tasks on our behalf and are obligated to comply with this Policy.
Compliance with Laws and Law Enforcement.
We cooperate with government and law enforcement officials and private parties to enforce and comply with the law. We will disclose any information about you to government or law enforcement officials or private parties as we, in our sole discretion, believe necessary or appropriate to respond to claims and legal process (including but not limited to subpoenas), to protect our or a third party’s property and rights, to protect the safety of the public or any person, or to prevent or stop any activity we may consider to be, or to pose a risk of being, illegal, unethical, inappropriate or legally actionable.
Business Transfers.
We may sell, transfer or otherwise share some or all of our assets, including among others your Personal Information and Log Data, in connection with a merger, acquisition, reorganization or sale of all or substantially all of our shares or assets, or in the event of our bankruptcy.
5. Changing or Deleting Your Information:
Our users may review, update, correct or delete the Personal Information, if not required to be retained by law or for legitimate business reasons. If you completely delete all such information, your account shall be deactivated. In addition, we may delete any information provided by you or related to you, pursuant to our policies as then in effect.
6. Security:
We are concerned with safeguarding your information. We employ a variety of measures designed to protect your information from unauthorized access and disclosure. However, we do not promise that your Personal Information or private communications will be protected from unauthorized disclosure or use. If you receive an e-mail asking you to update your Personal Information, do not reply and please contact us at legal@redislabs.com.
7. International Processing or Transfer:
Your information may be processed, maintained or transferred outside of your state, where the privacy laws may not be as protective as those in your jurisdiction.
© 2018 Redis Labs
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Push notifications
GreenApes may send push notifications to the User to achieve the purposes outlined in this privacy policy.
Users may in most cases opt-out of receiving push notifications by visiting their device settings, such as the notification settings for mobile phones, and then change those settings for greenApes, some or all of the apps on the particular device.
Users must be aware that disabling push notifications may negatively affect the utility of greenApes.
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Data sharing with partner organisations and third parties
greenApes does not sell or otherwise transfer personal data collected through the Service. In some specific cases, which will be listed and updated at the following address https://www.greenapes.com/data-agreements, greenApes might export (aggregated, anonymised or pseudo-anonymised) data for specific research purposes determined by public-projects or agreements intercurring with third parties, such as Public Administrations, Universities or other organisations operating in the sustainable consumption field. Users that will register to customised experiences of the greenApes app (within initiatives carried out by greenApes along with public or private partners) might have to explicitly accept additional Terms and Conditions and or Privacy Policy, in case the access to such experiences will be connected to a different handling of Personal Data.
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Owner and Data Controller
greenApes srl Benefit Corporation - Via San Quirico 233/2 - 50013 Campi Bisenzio (Firenze) - Italy
Owner contact email: support@greenapes.com
Full policy
Owner and Data Controller
greenApes srl Benefit Corporation - Via San Quirico 233/2 - 50013 Campi Bisenzio (Firenze) - Italy
Owner contact email: support@greenapes.com
Types of Data collected
Among the types of Personal Data that greenApes collects, by itself or through third parties, there are:
Universally unique identifier (UUID); Crash information; device information; Usage Data; email address; Cookies; movement activity; Precise location permission (non-continuous); Photo Library permission; Health Data read permission.
Complete details on each type of Personal Data collected are provided in the dedicated sections of this privacy policy or by specific explanation texts displayed prior to the Data collection.
Personal Data may be freely provided by the User, or, in case of Usage Data, collected automatically when using greenApes.
Unless specified otherwise, all Data requested by greenApes is mandatory and failure to provide this Data may make it impossible for greenApes to provide its services. In cases where greenApes specifically states that some Data is not mandatory, Users are free not to communicate this Data without consequences to the availability or the functioning of the Service.
Users who are uncertain about which Personal Data is mandatory are welcome to contact the Owner.
Any use of Cookies – or of other tracking tools — by greenApes or by the owners of third-party services used by greenApes serves the purpose of providing the Service required by the User, in addition to any other purposes described in the present document.
Users are responsible for any third-party Personal Data obtained, published or shared through greenApes.
Mode and place of processing the Data
Methods of processing
The Owner takes appropriate security measures to prevent unauthorized access, disclosure, modification, or unauthorized destruction of the Data.
The Data processing is carried out using computers and/or IT enabled tools, following organizational procedures and modes strictly related to the purposes indicated. In addition to the Owner, in some cases, the Data may be accessible to certain types of persons in charge, involved with the operation of greenApes (administration, sales, marketing, legal, system administration) or external parties (such as third-party technical service providers, mail carriers, hosting providers, IT companies, communications agencies) appointed, if necessary, as Data Processors by the Owner. The updated list of these parties may be requested from the Owner at any time.
Place
The Data is processed at the Owner's operating offices and in any other places where the parties involved in the processing are located.
Depending on the User's location, data transfers may involve transferring the User's Data to a country other than their own. To find out more about the place of processing of such transferred Data, Users can check the section containing details about the processing of Personal Data.
Retention time
Unless specified otherwise in this document, Personal Data shall be processed and stored for as long as required by the purpose they have been collected for and may be retained for longer due to applicable legal obligation or based on the Users’ consent.
The purposes of processing
The Data concerning the User is collected to allow the Owner to provide its Service, comply with its legal obligations, respond to enforcement requests, protect its rights and interests (or those of its Users or third parties), detect any malicious or fraudulent activity, as well as the following:
Infrastructure monitoring, Analytics, Managing contacts and sending messages, Registration and authentication, Remarketing and behavioral targeting, Advertising, Access to third-party accounts, Displaying content from external platforms, Handling activity data, Hosting and backend infrastructure, Device permissions for Personal Data access and Location-based interactions.
For specific information about the Personal Data used for each purpose, the User may refer to the section “Detailed information on the processing of Personal Data”.
Facebook permissions asked by greenApes
GreenApes may ask for some Facebook permissions allowing it to perform actions with the User's Facebook account and to retrieve information, including Personal Data, from it. This service allows greenApes to connect with the User's account on the Facebook social network, provided by Facebook Inc.
For more information about the following permissions, refer to the Facebook permissions documentation and to the Facebook privacy policy.
The permissions asked are the following:
By default, this includes certain User’s Data such as id, name, picture, gender, and their locale. Certain connections of the User, such as the Friends, are also available. If the User has made more of their Data public, more information will be available.
Birthday
Provides access to the birthday.
Email
Provides access to the User's primary email address.
List of Friends
Device permissions for Personal Data access
Depending on the User's specific device, greenApes may request certain permissions that allow it to access the User's device Data as described below.
By default, these permissions must be granted by the User before the respective information can be accessed. Once the permission has been given, it can be revoked by the User at any time. In order to revoke these permissions, Users may refer to the device settings or contact the Owner for support at the contact details provided in the present document.
The exact procedure for controlling app permissions may be dependent on the User's device and software.
Please note that the revoking of such permissions might impact the proper functioning of greenApes.
If User grants any of the permissions listed below, the respective Personal Data may be processed (i.e accessed to, modified or removed) by greenApes.
Health Data read permission
Allows reading the User’s health Data.
Photo Library permission
Allows access to the User's Photo Library.
Precise location permission (non-continuous)
Used for accessing the User's precise device location. GreenApes may collect, use, and share User location Data in order to provide location-based services.
The geographic location of the User is determined in a manner that isn't continuous. This means that it is impossible for greenApes to derive the exact position of the User on a continuous basis.
Detailed information on the processing of Personal Data
Personal Data is collected for the following purposes and using the following services:
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Access to third-party accounts
This type of service allows greenApes to access Data from your account on a third-party service and perform actions with it.
These services are not activated automatically, but require explicit authorization by the User.
Facebook account access (Facebook, Inc.)
This service allows greenApes to connect with the User's account on the Facebook social network, provided by Facebook, Inc.
Permissions asked: Birthday; Email; List of Friends.
Place of processing: United States – Privacy Policy.
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Advertising
This type of service allows User Data to be utilized for advertising communication purposes. These communications are displayed in the form of banners and other advertisements on greenApes, possibly based on User interests.
This does not mean that all Personal Data are used for this purpose. Information and conditions of use are shown below.
Some of the services listed below may use Trackers for identifying Users, behavioral retargeting i.e. displaying ads tailored to the User’s interests and behavior, or to measure ads performance. For more information, please check the privacy policies of the relevant services.
Services of this kind usually offer the possibility to opt out of such tracking. In addition to any opt-out feature offered by any of the services below, Users may learn more on how to generally opt out of interest-based advertising within the dedicated section "How to opt-out of interest-based advertising" in this document.
Meta ads conversion tracking (Meta pixel) (Meta Platforms, Inc.)
Meta ads conversion tracking (Meta pixel) is an analytics service provided by Meta Platforms, Inc. that connects data from the Meta Audience Network with actions performed on greenApes. The Meta pixel tracks conversions that can be attributed to ads on Facebook, Instagram and Meta Audience Network.
Personal Data processed: Trackers; Usage Data.
Place of processing: United States – Privacy Policy – Opt out.
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Analytics
The services contained in this section enable the Owner to monitor and analyze web traffic and can be used to keep track of User behavior.
Keen IO (Keen Labs, Inc.)
Keen IO is an analytics service provided by Keen Labs, Inc.
Personal Data processed: Usage Data; various types of Data as specified in the privacy policy of the service.
Place of processing: United States – Privacy Policy.
MixPanel (MixPanel)
MixPanel is an analytics service provided by Mixpanel Inc.
Personal Data processed: Cookies; Usage Data.
Place of processing: United States – Privacy Policy – Opt Out.
Analytics collected directly (greenApes)
GreenApes uses an internal analytics system that does not involve third parties.
Personal Data processed: Cookies; Usage Data.
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Device permissions for Personal Data access
GreenApes requests certain permissions from Users that allow it to access the User's device Data as described below.
Device permissions for Personal Data access (greenApes)
GreenApes requests certain permissions from Users that allow it to access the User's device Data as summarized here and described within this document.
Personal Data processed: Health Data read permission; Photo Library permission; Precise location permission (non-continuous).
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Displaying content from external platforms
This type of service allows you to view content hosted on external platforms directly from the pages of greenApes and interact with them.
This type of service might still collect web traffic data for the pages where the service is installed, even when Users do not use it.
Google Maps widget (Google LLC)
Google Maps is a maps visualization service provided by Google LLC that allows greenApes to incorporate content of this kind on its pages.
Personal Data processed: Cookies; Usage Data.
Place of processing: United States – Privacy Policy.
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Handling activity data
This type of service allows the Owner to use the activity data collected by your device in order for greenApes to operate or to provide specific features. This may include movements, heartbeat, change in altitude or data about the surroundings.
Depending on what is described below, third parties may be involved in the activity tracking.
Most devices allow for the User to control which Data is accessed or stored.
Apple HealthKit (Apple Inc.)
HealthKit is an activity data handling service provided by Apple Inc. that enables the Owner to access or store activity data.
Personal Data processed: movement activity.
Place of processing: United States – Privacy Policy.
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Hosting and backend infrastructure
This type of service has the purpose of hosting Data and files that enable greenApes to run and be distributed as well as to provide a ready-made infrastructure to run specific features or parts of greenApes.
Some of these services work through geographically distributed servers, making it difficult to determine the actual location where the Personal Data are stored.
Heroku
Heroku is a hosting service provided by Salesforce.com, inc. or by Heroku, Inc., depending on how the Owner manages the Data processing.
Personal Data processed: various types of Data as specified in the privacy policy of the service.
Place of processing: United States – Privacy Policy; Ireland – Privacy Policy.
Amazon Web Services (AWS) (Amazon Web Services, Inc.)
Amazon Web Services (AWS) is a hosting and backend service provided by Amazon Web Services, Inc.
Personal Data processed: various types of Data as specified in the privacy policy of the service.
Place of processing: United States – Privacy Policy; Ireland – Privacy Policy.
Filestack (Filestack)
Filestack is a hosting service provided by Filestack.
Personal Data processed: various types of Data as specified in the privacy policy of the service.
Place of processing: United States – Privacy Policy.
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Infrastructure monitoring
This type of service allows greenApes to monitor the use and behavior of its components so its performance, operation, maintenance and troubleshooting can be improved.
Which Personal Data are processed depends on the characteristics and mode of implementation of these services, whose function is to filter the activities of greenApes.
Crashlytics (Google LLC)
Crashlytics is a monitoring service provided by Google LLC.
Personal Data processed: Crash information; device information; Universally unique identifier (UUID).
Place of processing: United States – Privacy Policy.
Logentries (RevelOps, Inc.)
Logentries is a monitoring service provided by RevelOps, Inc.
Personal Data processed: Usage Data; various types of Data as specified in the privacy policy of the service.
Place of processing: United States – Privacy Policy.
New Relic (New Relic)
New Relic is a monitoring service provided by New Relic Inc.
The way New Relic is integrated means that it filters all traffic of greenApes, i.e., communication between the Application and the User's browser or device, while also allowing analytical data on greenApes to be collected.
Personal Data processed: Cookies; Usage Data; various types of Data as specified in the privacy policy of the service.
Place of processing: United States – Privacy Policy.
Sentry (Functional Software, Inc. )
Sentry is a monitoring service provided by Functional Software, Inc. .
Personal Data processed: various types of Data as specified in the privacy policy of the service.
Place of processing: United States – Privacy Policy.
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Location-based interactions
Google Fit & Google Fit API Services
Data Collected
Within the greenApes app you will be able, if you wish, to connect greenApes to your Google Fit app.
If you choose this option and explicitly grant this permission, you will allow greenApes to read your activity data (distance covered, duration) as registered/logged on Google Fit.
In particular, if you activate this connection (opt-in) greenApes will read and save the distance you covered, the mode in which you covered it (e.g. walking, biking), the source of this information (was this activity detected by Google Fit itself or collected by Google Fit via the integration with 3d party apps or wearables) and the time&duration of your activity. To maximise your privacy greenApes does not collect any additional data such as the position connected to the trip (user location) or other health/biometric data.
Why and how we use this data
greenApes uses this data to encourage sustainable mobility: you will be earning virtual points on the app for walking, biking and using sustainable means of transport. You will also be able to complete gamified challenges dedicated to sustainable mobility made available on the app.
Data disclosure and transfers
Your activity data is protected and used only for the purposes described above. It is transferred only to the services we use to monitor the performance of the app and to understand how the app is being used (e.g Mixpanel). We do not sell or transfer this data nor we use it for any kind of advertising.
Aggregated activity data might be used for statistical purposes to monitor the results of specific sustainability campaigns (e.g in cooperation with municipalities/regions): in this occurrence we will explicitly ask you if you want to accept an additional and specific privacy policy prior to any disclosure.
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Managing contacts and sending messages
This type of service makes it possible to manage a database of email contacts, phone contacts or any other contact information to communicate with the User.
These services may also collect data concerning the date and time when the message was viewed by the User, as well as when the User interacted with it, such as by clicking on links included in the message.
Firebase Cloud Messaging (Google LLC)
Firebase Cloud Messaging is a message sending service provided by Google LLC. Firebase Cloud Messaging allows the Owner to send messages and notifications to Users across platforms such as Android, iOS, and the web. Messages can be sent to single devices, groups of devices, or specific topics or User segments.
Personal Data processed: various types of Data as specified in the privacy policy of the service.
Place of processing: United States – Privacy Policy.
SendinBlue Email (SendinBlue SAS)
SendinBlue is an email address management and message sending service provided by SendinBlue SAS.
Personal Data processed: Cookies; email address; Usage Data.
Place of processing: France – Privacy Policy.
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Registration and authentication
By registering or authenticating, Users allow greenApes to identify them and give them access to dedicated services.
Depending on what is described below, third parties may provide registration and authentication services. In this case, greenApes will be able to access some Data, stored by these third-party services, for registration or identification purposes.
Facebook Authentication (Facebook, Inc.)
Facebook Authentication is a registration and authentication service provided by Facebook, Inc. and is connected to the Facebook social network.
Personal Data processed: various types of Data as specified in the privacy policy of the service.
Place of processing: United States – Privacy Policy.
Google OAuth (Google Ireland Limited)
Google OAuth is a registration and authentication service provided by Google Ireland Limited and is connected to the Google network.
Personal Data processed: various types of Data as specified in the privacy policy of the service.
Place of processing: Ireland – Privacy Policy.
Adherence to the Google API Services User Data Policy and Limited Use Requirements (greenApes)
Personal Data processed: various types of Data as specified in the privacy policy of the service.
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Remarketing and behavioral targeting
This type of service allows greenApes and its partners to inform, optimize and serve advertising based on past use of greenApes by the User.
This activity is facilitated by tracking Usage Data and by using Trackers to collect information which is then transferred to the partners that manage the remarketing and behavioral targeting activity.
Some services offer a remarketing option based on email address lists.
In addition to any opt-out feature provided by any of the services below, Users may opt out by visiting the Network Advertising Initiative opt-out page.
Users may also opt-out of certain advertising features through applicable device settings, such as the device advertising settings for mobile phones or ads settings in general.
Facebook Custom Audience (Facebook, Inc.)
Facebook Custom Audience is a remarketing and behavioral targeting service provided by Facebook, Inc. that connects the activity of greenApes with the Facebook advertising network.
Users can opt out of Facebook's use of cookies for ads personalization by visiting this opt-out page.
Personal Data processed: Cookies; email address.
Place of processing: United States – Privacy Policy – Opt Out.
Information on opting out of interest-based advertising
In addition to any opt-out feature provided by any of the services listed in this document, Users may follow the instructions provided by
YourOnlineChoices (EU),
the Network Advertising Initiative (US) and
the Digital Advertising Alliance (US),
DAAC (Canada),
DDAI (Japan)
or other similar initiatives. Such initiatives allow Users to select their tracking preferences for most of the advertising tools. The Owner thus recommends that Users make use of these resources in addition to the information provided in this document.
The Digital Advertising Alliance offers an application called AppChoices that helps Users to control interest-based advertising on mobile apps.
Users may also opt out of certain advertising features through applicable device settings, such as the device advertising settings for mobile phones or ads settings in general.
Further information about the processing of Personal Data
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Redis Labs
PRIVACY Last Updated: July 12, 2016
Redis Labs, Inc. and Redis Labs Ltd. (“us”, “we” or “our”) provides this Privacy Policy (“Policy”) to inform you of our policies and procedures regarding the collection, use and disclosure of personal information we receive when you visit www.redislabs.com (including any subdomains of this website or other websites owned by us or operated on our behalf) (the “Site”) and/or when you use any part of our services via the Site (the “Services”) and/or when you download software (the “Software”) from the Site (collectively, the “Product”). This Policy applies only to information that you provide us through the Site or the Product (including any information provided as part of your subscription to the Software) or when you access or use any content appearing on the Site or made available through the Product, or that we collect on your behalf as part of the Product’s use. This Policy may be amended or updated from time to time. If we make any material changes to this Policy, we will post a notice of these changes on the Site and in this Policy. You are advised to consult this Policy regularly for any changes. If you would like to be notified by email if and when material changes are made to this Policy, please send an email to legal@redislabs.com. This Policy is an integral part of our Terms of Use for the Site, Services and Software (the “Terms)”.
1. Information Collection:
Personally Identifiable Information:
As a condition to your use of the Product, we will ask you to provide us with certain personally identifiable information that can be used to contact or identify you and administer your account (“Personal Information”). Personal Information may include, but is not limited to, your name, company name, email address, telephone number, contact person details and financial information such as your credit/debit card details, your bank account details and your mailing address.
Non Personal Information:
When you access the Site or use the Product, we collect the following:
Information regarding your use of the Product and all information collected by us while providing you the Product;
Information that your browser sends whenever you visit the Site or use the Product (“Log Data”). This Log Data may include, but is not limited to, your computer’s Internet Protocol address, browser type, the web page you were visiting before you came to the Site and information you search for on the Site;
When you use a widget or any other tool that may be offered by us, whether on the Site or on a third party website, including a website owned or operated by you, we may record data related to that activity, the deployment of the widget or tool and any other account related data;
Like many websites, we use “cookies” to collect information. A cookie is a small data file that we transfer to your computer’s hard disk for record-keeping purposes. We use “persistent cookies” to save your username and login credentials for future logins to the Site. We use “session ID cookies” to enable certain features of the Product, to better understand how you interact with the site and Product and to monitor web traffic routing on the Site and aggregate usage of the Product. You can instruct your browser, by changing its options, to stop accepting cookies or to prompt you before accepting a cookie from the website you visit. If you do not accept cookies, however, you may not be able to use all portions of the Site or all functionalities of the Product.
Links to Other Websites:
We may present links in a format that enables us to keep track of whether these links have been followed.
Third Party Sites:
This Policy applies only to the Product. We do not exercise control over websites that provide information, or over banners, other advertisements or links from within the Site or the Product. These other sites may place their own cookies or other files on your computer, collect data or solicit personal information from you. Other websites follow different rules regarding the use or disclosure of the Personal Information that you submit. We encourage you to read the privacy policies and other terms of the other websites.
Payment Service Providers
By using Chargeable Products (as further described in our Terms) and/or when making a purchase from us, you may be required to use our Partners (e.g. Heroku, Inc.) and/or trusted payment processors and/or credit agencies (e.g. BlueSnap, Inc.) (Collectively, “Payment Service Providers”). Your use of such Payment Service Provider services shall be govern by their own terms of use and privacy policy statement in the framework of which it will receive from you financial information, such as credit card information. To the extent permitted by law, such information resulting from a transaction by you (with the exception of certain confidential payment data), may be shared by such Payment Service Provider with us. We shall not be liable for any use or disclosure of such information by such Payment Service Providers. You acknowledge and agree that any credit card and/or other billing and payment information that you provide directly to us may be shared by us with the Payment Service Providers solely for the purposes of checking credit, effecting payment to us and servicing your account. We shall treat such information as Personal Information. We may always retain and use such information as necessary to comply with our legal obligations, resolve disputes, establish or exercise our legal rights or defend against legal claims and enforce our agreements.
2. Our Policy Toward Children:
If you are under the age of 13, you may not use the Site and the Product. We do not knowingly collect personally identifiable information from children under the age of 13. If you are between the ages of 13 and 18, please let your parent or guardian know about this Policy and get his or her permission before you give us any of your personal identifiable information. If a parent or guardian becomes aware that his or her child has provided us with Personal Information without their consent, he or she should contact us at legal@redislabs.com. If we become aware that a minor has provided us with Personal Information, we will delete such information from our files.
3. How We Use Personal Information:
Personal Information is used for the following purposes: (i) to provide the Product, (ii) to administer your use of the Product and any accounts you may have with us, (iii) to personalize your experience, (iv) to provide to you Product announcements, (v) to provide you with further information and offers from us or third parties that we believe you may find useful or interesting, such as newsletters, marketing or promotional materials, (vi) on behalf of and according to instructions of a third party, such as our advertising partners, (vii) to enforce our Terms, (viii) to resolve any disputes between users of the Site and us; and (ix) as described in Section 4 below. If you decide at any time that you no longer wish to receive such announcements, information or offers, please follow the unsubscribe instructions provided in the communication. We use information that is not Personal Information for the above purposes and in addition, in order to (i) monitor and analyze use of the Product and for the technical administration of the Site, (ii) improve the Site and the Product, (iii) generate and derive useful data and information concerning the interests, characteristics and website use behavior of our users, and (iv) verify that users of the Product meet the criteria required to process their requests. In addition, we may post additional ancillary privacy notices with respect to specific Products.
4. Information Sharing and Disclosure:
Aggregate Non-Personal Information.
We may share aggregated information generated as a result of your use of the Product, that includes non-Personal information and Log Data, with third parties for industry analysis, demographic profiling, other commercial purposes and to deliver targeted advertising about other products and services. Any aggregated information shared in these contexts will not contain your Personal Information.
Combined Information.
We may combine certain Personal Information with non-Personal Information in order to allow us to create information packages and services that are better tailored to your interests and preferences. Among other things, linking this information may allow us generally to improve and personalize the Site and the Product. If we combine or link any information with your Personal Information, the resulting combination will be treated as Personal Information under this Policy.
Service Providers.
We may employ third party companies and individuals to facilitate the Product, to provide the Product on our behalf and to perform services related to administration of the Product or the Site (including, without limitation, bill and credit card payment processing, maintenance, hosting and database management services and administration). These third parties have access to your Personal Information only to perform these tasks on our behalf and are obligated to comply with this Policy.
Compliance with Laws and Law Enforcement.
We cooperate with government and law enforcement officials and private parties to enforce and comply with the law. We will disclose any information about you to government or law enforcement officials or private parties as we, in our sole discretion, believe necessary or appropriate to respond to claims and legal process (including but not limited to subpoenas), to protect our or a third party’s property and rights, to protect the safety of the public or any person, or to prevent or stop any activity we may consider to be, or to pose a risk of being, illegal, unethical, inappropriate or legally actionable.
Business Transfers.
We may sell, transfer or otherwise share some or all of our assets, including among others your Personal Information and Log Data, in connection with a merger, acquisition, reorganization or sale of all or substantially all of our shares or assets, or in the event of our bankruptcy.
5. Changing or Deleting Your Information:
Our users may review, update, correct or delete the Personal Information, if not required to be retained by law or for legitimate business reasons. If you completely delete all such information, your account shall be deactivated. In addition, we may delete any information provided by you or related to you, pursuant to our policies as then in effect.
6. Security:
We are concerned with safeguarding your information. We employ a variety of measures designed to protect your information from unauthorized access and disclosure. However, we do not promise that your Personal Information or private communications will be protected from unauthorized disclosure or use. If you receive an e-mail asking you to update your Personal Information, do not reply and please contact us at legal@redislabs.com.
7. International Processing or Transfer:
Your information may be processed, maintained or transferred outside of your state, where the privacy laws may not be as protective as those in your jurisdiction.
© 2018 Redis Labs
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Push notifications
GreenApes may send push notifications to the User to achieve the purposes outlined in this privacy policy.
Users may in most cases opt-out of receiving push notifications by visiting their device settings, such as the notification settings for mobile phones, and then change those settings for greenApes, some or all of the apps on the particular device.
Users must be aware that disabling push notifications may negatively affect the utility of greenApes.
Legal basis of processing
The Owner may process Personal Data relating to Users if one of the following applies:
- Users have given their consent for one or more specific purposes.
- provision of Data is necessary for the performance of an agreement with the User and/or for any pre-contractual obligations thereof;
- processing is necessary for compliance with a legal obligation to which the Owner is subject;
- processing is related to a task that is carried out in the public interest or in the exercise of official authority vested in the Owner;
- processing is necessary for the purposes of the legitimate interests pursued by the Owner or by a third party.
In any case, the Owner will gladly help to clarify the specific legal basis that applies to the processing, and in particular whether the provision of Personal Data is a statutory or contractual requirement, or a requirement necessary to enter into a contract.
Further information about retention time
Unless specified otherwise in this document, Personal Data shall be processed and stored for as long as required by the purpose they have been collected for and may be retained for longer due to applicable legal obligation or based on the Users’ consent.
Therefore:
- Personal Data collected for purposes related to the performance of a contract between the Owner and the User shall be retained until such contract has been fully performed.
- Personal Data collected for the purposes of the Owner’s legitimate interests shall be retained as long as needed to fulfill such purposes. Users may find specific information regarding the legitimate interests pursued by the Owner within the relevant sections of this document or by contacting the Owner.
The Owner may be allowed to retain Personal Data for a longer period whenever the User has given consent to such processing, as long as such consent is not withdrawn. Furthermore, the Owner may be obliged to retain Personal Data for a longer period whenever required to fulfil a legal obligation or upon order of an authority.
Once the retention period expires, Personal Data shall be deleted. Therefore, the right of access, the right to erasure, the right to rectification and the right to data portability cannot be enforced after expiration of the retention period.
The rights of Users based on the General Data Protection Regulation (GDPR)
Users may exercise certain rights regarding their Data processed by the Owner.
In particular, Users have the right to do the following, to the extent permitted by law:
- Withdraw their consent at any time. Users have the right to withdraw consent where they have previously given their consent to the processing of their Personal Data.
- Object to processing of their Data. Users have the right to object to the processing of their Data if the processing is carried out on a legal basis other than consent.
- Access their Data. Users have the right to learn if Data is being processed by the Owner, obtain disclosure regarding certain aspects of the processing and obtain a copy of the Data undergoing processing.
- Verify and seek rectification. Users have the right to verify the accuracy of their Data and ask for it to be updated or corrected.
- Restrict the processing of their Data. Users have the right to restrict the processing of their Data. In this case, the Owner will not process their Data for any purpose other than storing it.
- Have their Personal Data deleted or otherwise removed. Users have the right to obtain the erasure of their Data from the Owner.
- Receive their Data and have it transferred to another controller. Users have the right to receive their Data in a structured, commonly used and machine readable format and, if technically feasible, to have it transmitted to another controller without any hindrance.
- Lodge a complaint. Users have the right to bring a claim before their competent data protection authority.
Users are also entitled to learn about the legal basis for Data transfers abroad including to any international organization governed by public international law or set up by two or more countries, such as the UN, and about the security measures taken by the Owner to safeguard their Data.
Details about the right to object to processing
Where Personal Data is processed for a public interest, in the exercise of an official authority vested in the Owner or for the purposes of the legitimate interests pursued by the Owner, Users may object to such processing by providing a ground related to their particular situation to justify the objection.
Users must know that, however, should their Personal Data be processed for direct marketing purposes, they can object to that processing at any time, free of charge and without providing any justification. Where the User objects to processing for direct marketing purposes, the Personal Data will no longer be processed for such purposes. To learn whether the Owner is processing Personal Data for direct marketing purposes, Users may refer to the relevant sections of this document.
How to exercise these rights
Any requests to exercise User rights can be directed to the Owner through the contact details provided in this document. Such requests are free of charge and will be answered by the Owner as early as possible and always within one month, providing Users with the information required by law. Any rectification or erasure of Personal Data or restriction of processing will be communicated by the Owner to each recipient, if any, to whom the Personal Data has been disclosed unless this proves impossible or involves disproportionate effort. At the Users’ request, the Owner will inform them about those recipients.
Additional information about Data collection and processing
Legal action
The User's Personal Data may be used for legal purposes by the Owner in Court or in the stages leading to possible legal action arising from improper use of greenApes or the related Services.
The User declares to be aware that the Owner may be required to reveal personal data upon request of public authorities.
Additional information about User's Personal Data
In addition to the information contained in this privacy policy, greenApes may provide the User with additional and contextual information concerning particular Services or the collection and processing of Personal Data upon request.
System logs and maintenance
For operation and maintenance purposes, greenApes and any third-party services may collect files that record interaction with greenApes (System logs) or use other Personal Data (such as the IP Address) for this purpose.
More details concerning the collection or processing of Personal Data may be requested from the Owner at any time. Please see the contact information at the beginning of this document.
Changes to this privacy policy
The Owner reserves the right to make changes to this privacy policy at any time by notifying its Users on this page and possibly within greenApes and/or - as far as technically and legally feasible - sending a notice to Users via any contact information available to the Owner. It is strongly recommended to check this page often, referring to the date of the last modification listed at the bottom.
Should the changes affect processing activities performed on the basis of the User’s consent, the Owner shall collect new consent from the User, where required.
Definitions and legal references
Personal Data (or Data)
Any information that directly, indirectly, or in connection with other information — including a personal identification number — allows for the identification or identifiability of a natural person.
Usage Data
Information collected automatically through greenApes (or third-party services employed in greenApes), which can include: the IP addresses or domain names of the computers utilized by the Users who use greenApes, the URI addresses (Uniform Resource Identifier), the time of the request, the method utilized to submit the request to the server, the size of the file received in response, the numerical code indicating the status of the server's answer (successful outcome, error, etc.), the country of origin, the features of the browser and the operating system utilized by the User, the various time details per visit (e.g., the time spent on each page within the Application) and the details about the path followed within the Application with special reference to the sequence of pages visited, and other parameters about the device operating system and/or the User's IT environment.
User
The individual using greenApes who, unless otherwise specified, coincides with the Data Subject.
Data Subject
The natural person to whom the Personal Data refers.
Data Processor (or Processor)
The natural or legal person, public authority, agency or other body which processes Personal Data on behalf of the Controller, as described in this privacy policy.
Data Controller (or Owner)
The natural or legal person, public authority, agency or other body which, alone or jointly with others, determines the purposes and means of the processing of Personal Data, including the security measures concerning the operation and use of greenApes. The Data Controller, unless otherwise specified, is the Owner of greenApes.
greenApes (or this Application)
The means by which the Personal Data of the User is collected and processed.
Service
The service provided by greenApes as described in the relative terms (if available) and on this site/application.
European Union (or EU)
Unless otherwise specified, all references made within this document to the European Union include all current member states to the European Union and the European Economic Area.
Cookie
Cookies are Trackers consisting of small sets of data stored in the User's browser.
Tracker
Tracker indicates any technology - e.g Cookies, unique identifiers, web beacons, embedded scripts, e-tags and fingerprinting - that enables the tracking of Users, for example by accessing or storing information on the User’s device.
Legal information
This privacy policy relates solely to greenApes, if not stated otherwise within this document.