Privacy Policy of www.rightio.co.uk

This Website collects some Personal Data from its Users.

Personal Data collected for the following purposes and using the following services:

    • Advertising

      • JSDELIVR

        Personal Data: Tracker; Usage Data

    • Analytics

      • Google Analytics, Hotjar Form Analysis & Conversion Funnels and Wordpress Stats

        Personal Data: Cookies; Usage Data

      • Facebook Analytics for Apps

        Personal Data: Usage Data; various types of Data as specified in the privacy policy of the service

    • Contacting the User

      • Phone contact

        Personal Data: phone number

    • Content commenting

      • Facebook Comments

        Personal Data: Cookies; Usage Data

    • Handling payments

      • Square and Stripe

        Personal Data: various types of Data as specified in the privacy policy of the service

    • Heat mapping and session recording

      • Hotjar Heat Maps & Recordings

        Personal Data: Cookies; Usage Data; various types of Data as specified in the privacy policy of the service

    • Interaction with data collection platforms and other third parties

      • Hotjar Recruit User Testers

        Personal Data: Cookies; Usage Data; various types of Data

    • Interaction with external social networks and platforms

      • Facebook Like button and social widgets

        Personal Data: Cookies; Usage Data

    • Managing data collection and online surveys

      • Hotjar surveys

        Personal Data: first name

    • Platform services and hosting

      • WordPress.com

        Personal Data: various types of Data as specified in the privacy policy of the service

    • Registration and authentication

      • Facebook Authentication and WordPress.com Single Sign On

        Personal Data: various types of Data as specified in the privacy policy of the service

    • Tag Management

      • Google Tag Manager

        Personal Data: Usage Data

    • User database management

      • Intercom

        Personal Data: Cookies; email address; Usage Data; various types of Data as specified in the privacy policy of the service

Further information about Personal Data

    • Force24 Cookies & Tracking

      Our organisation utilises Force24’s marketing automation platform.

      Force24 cookies are first party cookies and are enabled at the point of cookie acceptance on this website. The cookies are named below:

      • F24_autoID
      • F24_personID

      They allow us to understand our audience engagement thus allowing better optimisation of marketing activity.

      f24_autoId – This is a temporary identifier on a local machine or phone browser that helps us track anonymous information to be later married up with f24_personid. If this is left anonymous it will be deleted after 6 months . Non-essential, first party, 10 years, persistent.

      f24_personId – This is an ID generated per individual contact in the Force24 system to be able to track behaviour and form submissions into the Force24 system from outside sources per user. This is used for personalisation and ability to segment decisions for further communications. Non-essential, first party, 10 years, persistent.


      The information stored by Force24 cookies remains anonymous until:

      • Our website is visited via clicking from an email or SMS message, sent via the Force24 platform and cookies are accepted on the website.
      • A user of the website completes a form containing email address from either your website or your Force24 landing pages.

      The Force24 cookies will remain on a device for 10 years unless they are deleted.


      Other Tracking

      We also use similar technologies including tracking pixels and link tracking to monitor your viewing activities

      Device & browser type and open statistics
      All emails have a tracking pixel ( a tiny invisible image ) with a query string in the URL. Within the URL we have user details to identify who opened an email for statistical purposes.

      Link Tracking
      All links within emails and SMS messages sent from the Force24 platform contain a unique tracking reference, this reference help us identify who clicked an email for statistical purposes.

Contact information

    • Owner and Data Controller

      Rightio (Holdings) 2020 Limited
      1st Floor
      Copthall House
      1 New Road
      Stourbridge
      DY8 1PH

      Owner contact email: reachout@rightio.co.uk