Privacy Policy of www.travelnation.co.uk

This Website collects some Personal Data from its Users.

Personal Data collected for the following purposes and using the following services:

    • Analytics

      • Facebook Ads conversion tracking (Facebook pixel), Google Ads conversion tracking, Google Analytics, Google Analytics with anonymized IP, Google Tag Manager, Hotjar Form Analysis & Conversion Funnels and HubSpot Analytics

        Personal Data: Cookies; Usage Data

    • Contacting the User

      • Contact form

        Personal Data: email address; first name; last name; phone number

      • Mailing List or Newsletter

        Personal Data: email address; first name; last name

    • Content performance and features testing (A/B testing)

      • Freshmarketer and Zoho Pagesense

    • Displaying content from external platforms

      • Google Maps widget, Vimeo video and YouTube video widget

        Personal Data: Cookies; Usage Data

      • Adobe Fonts

        Personal Data: Usage Data; various types of Data as specified in the privacy policy of the service

    • Handling payments

      • Adyen

        Personal Data: various types of Data as specified in the privacy policy of the service

    • Heat mapping and session recording

      • Hotjar Heat Maps & Recordings

        Personal Data: Cookies; Usage Data; various types of Data as specified in the privacy policy of the service

    • Interaction with data collection platforms and other third parties

      • Mailchimp widget

        Personal Data: email address; first name; last name

    • Interaction with external social networks and platforms

      • ShareThis and Pinterest “Pin it” button and social widgets

        Personal Data: Cookies; Usage Data

    • Managing contacts and sending messages

      • Mandrill

        Personal Data: email address; Usage Data

      • Mailchimp

        Personal Data: email address

    • Remarketing and behavioral targeting

      • Google Ads Remarketing, Facebook Remarketing, Remarketing with Google Analytics and Google Signals

        Personal Data: Cookies; Usage Data

      • Facebook Custom Audience

        Personal Data: Cookies; email address

    • Traffic optimization and distribution

      • Cloudflare

        Personal Data: Cookies; various types of Data as specified in the privacy policy of the service

    • User database management

      • HubSpot CRM

        Personal Data: email address; phone number; various types of Data as specified in the privacy policy of the service

Further information about Personal Data

    • Dynamic Call Tracking

      We use a service called Call Rail which is a dynamic call tracking application that displays different telephone numbers to each visitor to our website. The features call tracking and call routing features which provide specific information about the caller, advertising channel information for incoming phone calls to enable us to track the performance of our advertising campaigns.

      To do this, we use a mixture of First and Third party cookies in order to ascertain where a visitor came from and what number to display to them.

      Personal Data Collected: Cookies, usage data, customer's phone number and IP address.

      Place of Processing: USA

    • Yieldify

      We work with a service called Yieldify who uses cookies to record a customer’s visit to our website, record the pages a customer has visited and their onsite behaviour. Yieldify use this information to help Travel Nation make the website more tailored to the unique interests of our customers to drive conversions and providing onsite and email remarketing that predicts and reacts to customer behavior.

      Personal Data Collected: URLs visited, device, browser and operating system used, plus email address in some cases.

      Place of Processing: UK

    • Pantheon

      Purpose
      Website hosting

      Personal Data collected
      Various types of data as specified in the privacy policy of the service.

      Place of processing
      USA

    • Optinmonster

      We work with a service called Optinmonster who uses cookies to record a customer’s visit to our website, record the pages a customer has visited and their onsite behaviour. Optinmonsteruse this information to help Travel Nation make the website more tailored to the unique interests of our customers to drive conversions and providing onsite and email remarketing that predicts and reacts to customer behaviour.

      Please refer to their privacy policy for more details

Contact information

    • Owner and Data Controller

      Travel Nation, Level 7 New England House, New England Street, Brighton, BN1 4GH, UK

      Owner contact email: web@travelnation.co.uk