Privacy Policy of learn.lugano.ch

Personal Data processed for the following purposes and using the following services:

• • Analytics

    • Google Analytics 4

      Personal Data: number of Users; session statistics; Trackers; Usage Data

  • Contacting the User

    • Contact form

      Personal Data: email address; first name; last name; phone number

  • Displaying content from external platforms

    • Google Fonts

      Personal Data: Trackers; Usage Data

  • Heat mapping and session recording

    • Microsoft Clarity

      Personal Data: Trackers

  • Tag Management

    • Google Tag Manager

      Personal Data: Trackers

  • User database management

    • HubSpot CRM

      Personal Data: email address; first name; last name; phone number

Contact information

• • Owner and Data Controller

    Città di Lugano
    Palazzo Civico
    Piazza della Riforma 1
    6900 Lugano

    Owner contact email: learn@lugano.ch