Privacy Policy of www.neosperience.com

This Website collects some Personal Data from its Users.

Personal Data collected for the following purposes and using the following services:

    • Advertising

      • Criteo

        Personal Data: Cookies; Usage Data

    • Analytics

      • Google Analytics, Google Ads conversion tracking and Facebook Ads conversion tracking (Facebook pixel)

        Personal Data: Cookies; Usage Data

    • Contacting the User

      • Mailing list or newsletter

        Personal Data: email address; first name; last name

      • Contact form

        Personal Data: country; email address; field of activity; first name; last name; phone number; profession

    • Content performance and features testing (A/B testing)

      • Google Website Optimizer

        Personal Data: Cookies; Usage Data

    • Data transfer outside the EU

      • Data transfer from the EU and/or Switzerland to the U.S based on Privacy Shield

        Personal Data: various types of Data

    • Displaying content from external platforms

      • Google Site Search

        Personal Data: Cookies; Usage Data

    • Heat mapping and session recording

      • Hotjar Heat Maps & Recordings

        Personal Data: Cookies; Usage Data; various types of Data as specified in the privacy policy of the service

    • Hosting and backend infrastructure

      • iubenda Consent Solution

        Personal Data: Data communicated while using the service

    • Interaction with data collection platforms and other third parties

      • Leadfeeder

    • Interaction with live chat platforms

      • Facebook Messenger Customer Chat

        Personal Data: Cookies; Data communicated while using the service; Usage Data

    • Remarketing and behavioral targeting

      • Google Ads Remarketing, Criteo Dynamic Retargeting and Remarketing with Google Analytics

        Personal Data: Cookies; Usage Data

    • Tag Management

      • Google Tag Manager

        Personal Data: Cookies; Usage Data

Further information about Personal Data

    • Analysis and predictions based on the User’s Data (“profiling”)

      The Owner may use the Personal and Usage Data collected through this Website to create or update User profiles. This type of Data processing allows the Owner to evaluate User choices, preferences and behaviour for the purposes outlined in the respective section of this document.
      User profiles can also be created through the use of automated tools like algorithms, which can also be provided by third parties. To find out more, about the profiling activities performed, Users can check the relevant sections of this document.
      The User always has a right to object to this kind of profiling activity. To find out more about the User's rights and how to exercise them, the User is invited to consult the section of this document outlining the rights of the User.

Contact information

    • Owner and Data Controller

      Neosperience Spa
      Headquarters: Via Gaspare Gozzi 1/A - 20129 Milano (Italy)
      Registered Office: Via Orzinuovi 20 - Torre Athena - 25125 Brescia (Italy)

      VAT IT02792030989

      Owner contact email: info@neosperience.com