Personal Data processed for the following purposes and using the following services:

• • Advertising

    • Salesforce

      Personal Data: Tracker; Usage Data

    • Hotjar Form Analysis & Conversion Funnels

      Personal Data: Trackers; Usage Data

  • Analytics

    • Google Analytics with anonymized IP, Google Analytics and Salesforce Analytics Cloud

      Personal Data: Tracker; Usage Data

    • Google Analytics 4

      Personal Data: Usage Data

  • Contacting the User

    • Contact form

      Personal Data: city; company name; country; county; email address; fax number; field of activity; first name; last name; phone number; physical address; profession; state; Tax ID; various types of Data; VAT Number; website; ZIP/Postal code

    • Mailing list or newsletter

      Personal Data: company name; email address; first name; last name

  • Displaying content from external platforms

    • YouTube video widget

      Personal Data: Tracker; Usage Data

  • Heat mapping and session recording

    • Hotjar Heat Maps & Recordings

      Personal Data: Tracker; Usage Data; various types of Data as specified in the privacy policy of the service

  • Interaction with live chat platforms

    • Salesforce Live Agent

      Personal Data: company name; country; email address; first name; last name; phone number; physical address

  • Managing contacts and sending messages

    • Mailchimp

      Personal Data: Data communicated while using the service

  • Managing support and contact requests

    • Salesforce Service Cloud

      Personal Data: Data communicated while using the service; various types of Data as specified in the privacy policy of the service

  • Tag Management

    • Google Tag Manager

      Personal Data: Usage Data

  • Traffic optimization and distribution

    • jsDelivr

      Personal Data: Usage Data

    • Cloudflare

      Personal Data: various types of Data as specified in the privacy policy of the service

  • User database management

    • Salesforce Marketing Cloud and Salesforce Sales Cloud

      Personal Data: various types of Data as specified in the privacy policy of the service

    • Pardot

      Personal Data: Data communicated while using the service; device information; email address; Tracker; Usage Data

Information on opting out of interest-based advertising

In addition to any opt-out feature provided by any of the services listed in this document, Users may learn more on how to generally opt out of interest-based advertising within the dedicated section of the Cookie Policy.

Further information about the processing of Personal Data

• • iubenda CCPA Cookie (usprivacy)

    iubenda CCPA Cookie (usprivacy) is set by the iubenda Cookie Solution and stores California consumer opt-out choices in the local domain.

  • iubenda Cookie Solution (consent Cookie)

    iubenda consent Cookie (_iub_cs-X) is set by the iubenda Cookie Solution and stores User preferences related to Trackers in the local domain.

  • CCPA: Collection of personal information about consumers aged 13 to 16

    We collect personal information of consumers between the age of 13 and 16 and won't sell their data unless those consumers have opted-in.

  • CCPA: Collection of personal information about consumers below the age of 13

    We collect personal information of consumers below the age of 13 and won't sell their data unless their parents or guardians have opted-in on behalf of those minors.

  • CCPA: Collection of personal information about minors

    We do not knowingly collect personal information of consumers who are below the age of 16.

  • iubenda Cookie Solution (remote consent Cookie)

    Remote iubenda consent Cookie (_iub_cs-X) is set by the iubenda Cookie Solution and stores User preferences related to Trackers under the .iubenda.com domain.

Contact information

• • Owner and Data Controller

    Pietro Fiorentini
    Via Enrico Fermi, 8/10
    36057 Arcugnano (VI)
    
    Tel. +39 0444 968 511
    Fax +39 0444 960 468

    Owner contact email: privacy@fiorentini.com