Privacy Policy of Lookeen

Lookeen collects some Personal Data from its Users.

Personal Data processed for the following purposes and using the following services:

    • Advertising

      • Microsoft Advertising and Google Ads conversion tracking

        Personal Data: Trackers; Usage Data

    • Analytics

      • StatCounter and Google Analytics (Universal Analytics)

        Personal Data: Cookies; Usage Data

      • Google Analytics 4

        Personal Data: browser information; city; device information; latitude (of city); longitude (of city); number of Users; session statistics; Trackers; Usage Data

    • Contacting the User

      • Contact form

        Personal Data: email address; first name; last name

    • Displaying content from external platforms

      • Google Maps widget

        Personal Data: Cookies; Usage Data

    • Heat mapping and session recording

      • Microsoft Clarity

        Personal Data: clicks; country; custom events; device information; diagnostic events; interaction events; layout details; mouse movements; page events; positional information; scroll-to-page interactions; session duration; time zone; Trackers; Usage Data

    • Interaction with live chat platforms

      • Olark Widget

        Personal Data: Cookies; Usage Data

      • Freshdesk Messaging Widget

        Personal Data: Data communicated while using the service; email address; Trackers; Usage Data

    • Managing contacts and sending messages

      • CleverReach

        Personal Data: email address

    • Platform services and hosting


        Personal Data: various types of Data as specified in the privacy policy of the service

    • Tag Management

      • Google Tag Manager

        Personal Data: Trackers; Usage Data

Information on opting out of interest-based advertising

In addition to any opt-out feature provided by any of the services listed in this document, Users may learn more on how to generally opt out of interest-based advertising within the dedicated section of the Cookie Policy.

Further information about the processing of Personal Data

    • Digital River / Share-it

      We utilize the services of Digital River (Share-it), Inc. ( for its ecommerce solutions. Any credit card or other information you provide for purposes of a purchase through our store will be subject to Digital River's security standards and privacy policy:

Contact information

    • Owner and Data Controller

      Lookeen is a product of Axonic

      Axonic Informationssysteme GmbH
      Kaiserstrasse 241
      76133 Karlsruhe

      Data Privacy Officer (DPO):

      Martin Mansel
      Strählerweg 147
      76227 Frankenthal
      E-Mail: martin.mansel @ t-online . de

      Owner contact email: