Privacy Policy of www.learnenglishfacil.com

This Application collects some Personal Data from its Users.

Personal Data processed for the following purposes and using the following services:

    • Access to third-party accounts

      • Mailchimp account access

        Personal Data: country; email address; first name; last name; phone number

      • Stripe account access

        Personal Data: device information; email address; first name; last name; Trackers; Usage Data

    • Analytics

      • Google Analytics

        Personal Data: Trackers; Usage Data

      • Cloudflare Web Analytics

        Personal Data: device information; language; Usage Data

      • Google Analytics Demographics and Interests reports

        Personal Data: Trackers; unique device identifiers for advertising (Google Advertiser ID or IDFA, for example)

    • Backup saving and management

      • Backup on Dropbox and Backup on Google Drive

        Personal Data: various types of Data as specified in the privacy policy of the service

    • Collection of privacy-related preferences

      • iubenda Privacy Controls and Cookie Solution

        Personal Data: Trackers

      • iubenda Consent Database

        Personal Data: Data communicated while using the service; Trackers

    • Connecting Data

      • Zapier

        Personal Data: city; company name; country; date of birth; device information; email address; first name; language; last name; phone number; Usage Data

    • Contacting the User

      • Contact form

        Personal Data: company name; country; date of birth; email address; first name; last name; phone number

      • Mailing list or newsletter

        Personal Data: company name; country; date of birth; email address; first name; last name; Usage Data

      • Phone contact

        Personal Data: phone number

    • Data transfer outside of the UK

      • Data transfer abroad based on consent (UK), Data transfer abroad based on standard contractual clauses (UK), Data transfers according to a UK adequacy regulation and Other legal basis for Data transfer abroad (UK)

        Personal Data: various types of Data

    • Data transfer outside the EU

      • Data transfer abroad based on consent, Data transfer abroad based on standard contractual clauses, Data transfer to countries that guarantee European standards and Other legal basis for Data transfer abroad

        Personal Data: various types of Data

    • Displaying content from external platforms

      • Google Fonts, Font Awesome, Fonts.com Web Fonts, Wistia widget and Google Calendar widget

        Personal Data: Trackers; Usage Data

      • Calendly widget

        Personal Data: calendar information; device information; email address; geographic position; name; phone number; Trackers

      • Wistia widget (Privacy Mode)

        Personal Data: Usage Data

    • Handling activities related to productivity

      • Calendly

        Personal Data: device information; email address; geographic position; name; phone number; Trackers

      • Gmail

        Personal Data: city; company name; country; Data communicated while using the service; date of birth; email address; first name; last name; phone number; physical address; Trackers; Usage Data

    • Handling activity data

      • Activity data tracked by your device

        Personal Data: general activity data

    • Handling payments

      • Stripe

        Personal Data: billing address; email address; first name; last name; purchase history; various types of Data as specified in the privacy policy of the service

      • Payment by bank transfer

        Personal Data: first name; last name; physical address

      • PayPal, PayPal Carrier Payments and PayPal Payments Hub

        Personal Data: device information; email address; first name; last name; phone number; purchase history; Trackers; Usage Data; various types of Data as specified in the privacy policy of the service

      • Quaderno

        Personal Data: billing address; coarse location; country; email address; first name; last name; phone number; purchase history; Trackers; Usage Data

    • Heat mapping and session recording

      • Hotjar Heat Maps & Recordings

        Personal Data: Trackers; Usage Data; various types of Data as specified in the privacy policy of the service

    • Interaction with external social networks and platforms

      • Twitter Tweet button and social widgets, PayPal button and widgets, LinkedIn button and social widgets, Google Friend Connect and Facebook Like button and social widgets

        Personal Data: Trackers; Usage Data

    • Location-based interactions

      • Non-continuous geolocation

        Personal Data: geographic position

    • Managing contacts and sending messages

      • Mailchimp

        Personal Data: country; Data communicated while using the service; date of birth; email address; first name; last name; phone number; physical address; various types of Data

      • ZOHO Campaigns

        Personal Data: company name; country; date of birth; email address; first name; invoicing information; language; last name; phone number; physical address; profession; Usage Data

    • Managing landing and invitation pages

      • Mailchimp Landing Page

        Personal Data: country; date of birth; email address; first name; last name; phone number; Usage Data

    • Managing support and contact requests

      • ZOHO CRM Email

        Personal Data: company name; country; Data communicated while using the service; date of birth; email address; first name; invoicing information; language; last name; phone number; physical address; Usage Data; various types of Data as specified in the privacy policy of the service

    • Registration and authentication

      • Direct registration and profiling

        Personal Data: billing address; company name; country; data relating to the point of sale; date of birth; email address; first name; house number; language; last name; phone number; physical address; website; ZIP/Postal code

      • Facebook Oauth

        Personal Data: Trackers; various types of Data

      • Facebook Authentication and Stripe OAuth

        Personal Data: Trackers; various types of Data as specified in the privacy policy of the service

      • Google OAuth and Log In with PayPal

        Personal Data: various types of Data as specified in the privacy policy of the service

      • Linkedin OAuth

        Personal Data: Trackers; Usage Data; various types of Data as specified in the privacy policy of the service

    • Registration and authentication provided directly by this Application

      • Direct registration

        Personal Data: billing address; city; company name; country; date of birth; email address; first name; house number; language; last name; phone number; physical address; various types of Data; website; ZIP/Postal code

    • SPAM protection

      • Google reCAPTCHA

        Personal Data: answers to questions; clicks; keypress events; motion sensor events; mouse movements; scroll position; touch events; Trackers; Usage Data

    • Tag Management

      • Google Tag Manager

        Personal Data: Usage Data

    • Traffic optimisation and distribution

      • Cloudflare

        Personal Data: various types of Data as specified in the privacy policy of the service

    • User database management

      • ZOHO CRM

        Personal Data: company name; country; date of birth; email address; first name; invoicing information; language; phone number; various types of Data as specified in the privacy policy of the service

      • ZoomInfo

        Personal Data: company name; country; date of birth; email address; first name; language; last name

Further information about the processing of Personal Data

    • Analysis and predictions based on the User’s Data (“profiling”)

      The Owner may use the Personal and Usage Data collected through this Application to create or update User profiles. This type of Data processing allows the Owner to evaluate User choices, preferences and behaviour for the purposes outlined in the respective section of this document.
      User profiles can also be created through the use of automated tools like algorithms, which can also be provided by third parties. To find out more about the profiling activities performed, Users can check the relevant sections of this document.
      The User always has a right to object to this kind of profiling activity. To find out more about the User's rights and how to exercise them, the User is invited to consult the section of this document outlining the rights of the User.

    • Automated decision-making

      Automated decision-making means that a decision which is likely to have legal effects or similarly significant effects on the User, is taken solely by technological means, without any human intervention. This Application may use the User's Personal Data to make decisions entirely or partially based on automated processes according to the purposes outlined in this document. This Application adopts automated decision-making processes as far as necessary to enter into or perform a contract between User and Owner, or on the basis of the User’s explicit consent, where such consent is required by the law.
      Automated decisions are made by technological means – mostly based on algorithms subject to predefined criteria – which may also be provided by third parties.
      The rationale behind the automated decision making is:

      • to enable or otherwise improve the decision-making process;
      • to grant Users fair and unbiased treatment based on consistent and uniform criteria;
      • to reduce the potential harm derived from human error, personal bias and the like which may potentially lead to discrimination or imbalance in the treatment of individuals etc.;
      • to reduce the risk of User's failure to meet their obligation under a contract. To find out more about the purposes, the third-party services, if any, and any specific rationale for automated decisions used within this Application, Users can check the relevant sections in this document.

      Consequences of automated decision-making processes for Users and rights of Users subjected to it

      As a consequence, Users subject to such processing, are entitled to exercise specific rights aimed at preventing or otherwise limiting the potential effects of the automated decisions taken.
      In particular, Users have the right to:

      • obtain an explanation about any decision taken as a result of automated decision-making and express their point of view regarding this decision;
      • challenge a decision by asking the Owner to reconsider it or take a new decision on a different basis;
      • request and obtain from the Owner human intervention on such processing.

      To learn more about the User’s rights and the means to exercise them, the User is invited to consult the section of this document relating to the rights of the User.

    • Collection of personal information about California consumers aged 13 to 16

      We collect personal information of consumers between the age of 13 and 16 and won't sell or share their data personal information unless those consumers have opted in.

    • Equal protection of User Data

      This Application shares User Data only with third parties carefully selected to ensure that they provide the same or equal protection of User Data as stated in this privacy policy and requested by applicable data protection laws. Further information on data processing and privacy practices by third parties can be found in their respective privacy policies.

    • Personal Data collected through sources other than the User

      The Owner of this Application may have legitimately collected Personal Data relating to Users without their knowledge by reusing or sourcing them from third parties on the grounds mentioned in the section specifying the legal basis of processing.
      Where the Owner has collected Personal Data in such a manner, Users may find specific information regarding the source within the relevant sections of this document or by contacting the Owner.

    • Preference Cookies

      Preference Cookies store the User preferences detected on this Application in the local domain such as, for example, their timezone and region.

    • localStorage

      localStorage allows this Application to store and access data right in the User's browser with no expiration date.

    • Selling goods and services online

      The Personal Data collected are used to provide the User with services or to sell goods, including payment and possible delivery.
      The Personal Data collected to complete the payment may include the credit card, the bank account used for the transfer, or any other means of payment envisaged. The kind of Data collected by this Application depends on the payment system used.

    • sessionStorage

      sessionStorage allows this Application to store and access data right in the User's browser. Data in sessionStorage is deleted automatically when the session ends (in other words, when the browser tab is closed).

    • The Service is not directed to children under the age of 13

      Users declare themselves to be adult according to their applicable legislation. Minors may use this Application only with the assistance of a parent or guardian. Under no circumstance persons under the age of 13 may use this Application.

    • We do not collect personal data about Virginia consumers below the age of 13

      We do not knowingly collect personal data of Virginia consumers who are below the age of 13 nor do we sell their data or process them for targeted advertising purposes.

    • We do not collect personal information about California consumers below the age of 16

      We do not knowingly collect personal information of consumers who are below the age of 16 nor do we sell or share it.

    • Push notifications

      This Application may send push notifications to the User to achieve the purposes outlined in this privacy policy.

      Users may in most cases opt-out of receiving push notifications by visiting their device settings, such as the notification settings for mobile phones, and then change those settings for this Application, some or all of the apps on the particular device.
      Users must be aware that disabling push notifications may negatively affect the utility of this Application.

Contact information

    • Owner and Data Controller

      LEF Educational Services Ltd - 14 Orchard Close - AL1 1JP - St Albans - UK
      Contacto: Español
      +44 7930241139

      Owner contact email: support@learnenglishfacil.com