Personal Data processed for the following purposes and using the following services:

• • Advertising

    • Google AdSense and Google Ad Manager

      Personal Data: Cookies; Usage Data

    • Direct Email Marketing (DEM)

      Personal Data: email address

  • Analytics

    • Google Analytics, Analytics collected directly, MixPanel and Display Advertising extension for Google Analytics

      Personal Data: Cookies; Usage Data

  • Contacting the User

    • Mailing List or Newsletter

      Personal Data: country; email address

    • Contact form

      Personal Data: country; email address; first name; last name; phone number; ZIP/Postal code

    • SumoMe Mailing List or Newsletter

      Personal Data: email address

  • Content commenting

    • Disqus

      Personal Data: Cookies; Usage Data; various types of Data as specified in the privacy policy of the service

  • Displaying content from external platforms

    • YouTube video widget, Google Maps widget and Wistia widget

      Personal Data: Cookies; Usage Data

    • Google Fonts

      Personal Data: Usage Data; various types of Data as specified in the privacy policy of the service

  • Handling payments

    • Stripe

      Personal Data: various types of Data as specified in the privacy policy of the service

  • Heat mapping and session recording

    • Hotjar Heat Maps & Recordings

      Personal Data: Cookies; Usage Data; various types of Data as specified in the privacy policy of the service

  • Hosting and backend infrastructure

    • Amazon Web Services (AWS) and Engine Yard

      Personal Data: various types of Data as specified in the privacy policy of the service

  • Infrastructure monitoring

    • New Relic

      Personal Data: Cookies; Usage Data; various types of Data as specified in the privacy policy of the service

    • Pingdom

      Personal Data: Cookies; Usage Data

    • Rollbar, Skylight and Uptime Robot

      Personal Data: various types of Data as specified in the privacy policy of the service

  • Interaction with external social networks and platforms

    • Facebook Like button and social widgets, Google+ +1 button and social widgets, Pinterest “Pin it” button and social widgets, Twitter Tweet button and social widgets and AddThis

      Personal Data: Cookies; Usage Data

  • Location-based interactions

    • Non-continuous geolocation

      Personal Data: geographic position

  • Managing contacts and sending messages

    • Mailchimp, Sendgrid and Mailjet

      Personal Data: email address

    • Sendwithus

      Personal Data: Email; Usage Data

    • Twilio

      Personal Data: phone number

  • Registration and authentication

    • Direct registration

      Personal Data: country; email address; password; username; various types of Data as specified in the privacy policy of the service

  • Remarketing and behavioral targeting

    • Google Ad Manager Audience Extension, Remarketing with Google Analytics and Facebook Remarketing

      Personal Data: Cookies; Usage Data

    • Facebook Custom Audience

      Personal Data: Cookies; email address

  • SPAM protection

    • Google reCAPTCHA

      Personal Data: Cookies; Usage Data

  • Traffic optimization and distribution

    • Cloudflare

      Personal Data: Cookies; various types of Data as specified in the privacy policy of the service

  • User database management

    • Infusionsoft

      Personal Data: various types of Data as specified in the privacy policy of the service

Information on opting out of interest-based advertising

In addition to any opt-out feature provided by any of the services listed in this document, Users may learn more on how to generally opt out of interest-based advertising within the dedicated section of the Cookie Policy.

Further information about the processing of Personal Data

• • Storage of credit card and billing information

    Premium Local Bike Store customers are able to store their credit card and billing details for subscription renewals and for future use.
    
    These credit card details are stored securely using our PCI compliant payment gateway provider, Stripe Inc., and are not stored or transmitted via the BikeRoar servers.
    
    All payment related pages and transactions are secured with 256bit SSL security.
    
    Customers can delete their stored details at any time, provided that there is always as least one approved payment method stored for accounts with an active premium subscription.

  • Webinars

    Webinars conducted by BikeRoar are facilitated through WebinarJam (Genesis Digital, LLC).
    
    Personal data collected for webinar registrations include country, email address, first name, last name, phone number, bike shop name and ZIP/Postal code. This data may be stored on WebinarJam servers and is subject to the Privacy Policy of their service.
    
    Personal data may also be shared with guest presenters co-hosting the webinar (and/or the company they represent).

  • Competitions, Sweepstakes and Giveaways

    Competitions, sweepstakes and giveaways ("Competition") conducted by BikeRoar are facilitated through UpViral (Emarky B.V.).
    
    Personal data collected for Competiton registrations may include country, email address, first name, last name, IP address and ZIP/Postal code. This data may be stored on UpViral servers and is subject to the Privacy Policy of their service.
    
    Personal data may also be shared with Competition sponsors. If this is the case it will be stated in the terms and conditions for each Competition.

  • Crisp Live Chat Widget

    Provider
    Crisp IM, Inc.
    
    Purpose
    Interaction with live chat platforms.
    
    Personal Data collected
    Cookies
    Usage Data
    Email (if provided)
    
    Privacy Policy
    The Crisp Live Chat Widget is a service for interacting with the Crisp live chat platform provided by Crisp IM, Inc. - Privacy Policy

  • Selling goods and services online

    The Personal Data collected are used to provide the User with services or to sell goods, including payment and possible delivery.
    The Personal Data collected to complete the payment may include the credit card, the bank account used for the transfer, or any other means of payment envisaged. The kind of Data collected by this Application depends on the payment system used.

Contact information

• • Owner and Data Controller

    Bike Roar
    P.O. Box 1165, Beenleigh, QLD 4207 AUSTRALIA
    
    Data Protection Officer
    Name: Mikel Kew
    Role: CTO
    Email: privacy@bikeroar.com
    Phone: +61733825063
    Address: P.O. Box 1165, Beenleigh, QLD 4207 AUSTRALIA

    Owner contact email: privacy@bikeroar.com